Oracle CRM vs Sage CRM comparison

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Oracle Logo
1,956 views|1,503 comparisons
90% willing to recommend
Sage Logo
343 views|226 comparisons
75% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Oracle CRM and Sage CRM based on real PeerSpot user reviews.

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Oracle CRM vs. Sage CRM Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
Featured Review
ManassehAfoh
Vaiyapurisankar K
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a stable solution.""Oracle CRM integrates seamlessly because it's an end-to-end solution.""It is very simple.""The reporting features are valuable.""Oracle CRM helped us better understand the customer journey.""The solution is scalable.""It has a wide variety of use cases.""It's very easy to find any customer-related data."

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"We have found the solution to be stable.""Sage CRM is flexible, customizable, and user-friendly.""The part I like the most is the reporting.""The solution's technical support is fast to respond.""The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool.""The Sage Accpac solution has definitely been the most valuable because the finance features are excellent.""It has been helpful for opportunity management and lease management."

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Cons
"With Oracle CRM, people report some usual downtime and frequent outages.""The configuration requires a lot of technical intervention.""I would like to remove all manual work and get the benefits of the function that Oracle provides without any manual interference or paperwork.""We noticed that sometimes it can be slow, and then we have to refresh the whole system.""Customization is an area in the solution that takes too much time. So, it needs to be improved.""The licensing is expensive.""The product's UI lags, and with all the new technologies, it is not quick enough to adopt them.""I'd like to see more feature enhancements."

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"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads.""Its user interface could be better.""With regards to monitoring the transaction with alerts, it could be better.""I would like Sage to improve their UI.""From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly.""The scalability of this solution depends on whether you have a team that can configure it for scale.""Sage CRM doesn't have a dashboard for dynamic reporting."

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Pricing and Cost Advice
  • "It is not cheap. It is more suitable for big companies."
  • "We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle."
  • "We have annual licenses to use this solution that are quite expensive. For example, we have approximately four types of licenses and we have one annual contract for the number of licenses we use for Oracle CRM and the loyalty system."
  • "There are licenses needed to use this solution and they are managed by our product team."
  • "Every year, we have new users, and we get new licenses. It depends on various things such as the number of users and expansion of our business lines."
  • "The licensing is on a yearly basis."
  • "The cost of a license with support is slightly higher than a regular license."
  • "The costing for this solution is very high. It targets top tier companies. This solution can be split up into multiple modules to cater to the low tier customers."
  • More Oracle CRM Pricing and Cost Advice →

  • "We have a yearly license."
  • "We pay for eight core modules and 20 user licenses and this costs us $1500 per year."
  • "From an African perspective, the solution is relatively expensive."
  • "Though my company has to have a perpetual license per user, there is a need to make annual payments towards the costs attached to the support my organization receives from Sage CRM's technical team."
  • More Sage CRM Pricing and Cost Advice →

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    768,415 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The product’s pricing is very high. I rate the pricing an eight out of ten.
    Top Answer:Improvements are required around the microservices offered by the product. Improvements are needed in the new kind of microservices of the product. With Oracle CRM, the way you develop the integration… more »
    Top Answer:The part I like the most is the reporting.
    Top Answer:From an African perspective, the solution is relatively expensive.
    Top Answer:We used to face downtime, in which some of our other platforms had issues synchronizing with Sage. I don't know whether it's an API or design issue somewhere, but there are these interfacing issues… more »
    Ranking
    7th
    out of 169 in CRM
    Views
    1,956
    Comparisons
    1,503
    Reviews
    17
    Average Words per Review
    352
    Rating
    7.8
    21st
    out of 169 in CRM
    Views
    343
    Comparisons
    226
    Reviews
    5
    Average Words per Review
    294
    Rating
    7.8
    Comparisons
    Also Known As
    Market2Lead
    Learn More
    Overview

    On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.

    SageCRM software automates sales tasks such as creating quotes and orders, forecasting sales, progressing leads, and converting them to opportunities using sales workflows. Using CRM software, your marketing team can identify the sources of leads, opportunities and closed sales. They can also find customer information for upcoming campaigns and send targeted email marketing campaigns. When customers place orders for your products or services after these marketing campaigns, you can track these orders using an ERP or business management solution. It can be fully integrated CRM or Sage Sales, Marketing, Service modules to suit your business needs.
    Sample Customers
    Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
    Avis, Fuji Xerox, Formula 1
    Top Industries
    REVIEWERS
    Comms Service Provider20%
    Government20%
    Manufacturing Company13%
    Financial Services Firm13%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Financial Services Firm11%
    Government8%
    University8%
    VISITORS READING REVIEWS
    Computer Software Company38%
    Real Estate/Law Firm8%
    Financial Services Firm8%
    Government8%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise6%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise13%
    Large Enterprise65%
    REVIEWERS
    Small Business29%
    Midsize Enterprise43%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise8%
    Large Enterprise56%
    Buyer's Guide
    Oracle CRM vs. Sage CRM
    March 2024
    Find out what your peers are saying about Oracle CRM vs. Sage CRM and other solutions. Updated: March 2024.
    768,415 professionals have used our research since 2012.

    Oracle CRM is ranked 7th in CRM with 31 reviews while Sage CRM is ranked 21st in CRM with 7 reviews. Oracle CRM is rated 7.8, while Sage CRM is rated 7.8. The top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". On the other hand, the top reviewer of Sage CRM writes "Useful employee and client monitoring, reliable, and good online support database ". Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Salesforce Sales Cloud, whereas Sage CRM is most compared with Microsoft Dynamics CRM and Oracle CX Sales. See our Oracle CRM vs. Sage CRM report.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.