We performed a comparison between Oracle CRM and Sage CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a stable solution."
"Oracle CRM integrates seamlessly because it's an end-to-end solution."
"It is very simple."
"The reporting features are valuable."
"Oracle CRM helped us better understand the customer journey."
"The solution is scalable."
"It has a wide variety of use cases."
"It's very easy to find any customer-related data."
"We have found the solution to be stable."
"Sage CRM is flexible, customizable, and user-friendly."
"The part I like the most is the reporting."
"The solution's technical support is fast to respond."
"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool."
"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."
"It has been helpful for opportunity management and lease management."
"With Oracle CRM, people report some usual downtime and frequent outages."
"The configuration requires a lot of technical intervention."
"I would like to remove all manual work and get the benefits of the function that Oracle provides without any manual interference or paperwork."
"We noticed that sometimes it can be slow, and then we have to refresh the whole system."
"Customization is an area in the solution that takes too much time. So, it needs to be improved."
"The licensing is expensive."
"The product's UI lags, and with all the new technologies, it is not quick enough to adopt them."
"I'd like to see more feature enhancements."
"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."
"Its user interface could be better."
"With regards to monitoring the transaction with alerts, it could be better."
"I would like Sage to improve their UI."
"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."
"The scalability of this solution depends on whether you have a team that can configure it for scale."
"Sage CRM doesn't have a dashboard for dynamic reporting."
Oracle CRM is ranked 7th in CRM with 31 reviews while Sage CRM is ranked 21st in CRM with 7 reviews. Oracle CRM is rated 7.8, while Sage CRM is rated 7.8. The top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". On the other hand, the top reviewer of Sage CRM writes "Useful employee and client monitoring, reliable, and good online support database ". Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Salesforce Sales Cloud, whereas Sage CRM is most compared with Microsoft Dynamics CRM and Oracle CX Sales. See our Oracle CRM vs. Sage CRM report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.