We performed a comparison between Oracle CRM and Sales Creatio based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."The most valuable features of the solution I like are its stability and customization."
"Oracle CRM is a stable solution."
"It has a wide variety of use cases."
"It is very simple."
"Technical support is very fast. It's customer friendly."
"Oracle CRM helped us better understand the customer journey."
"Everything related to insights and dashboards is valuable. It is great for tracking all the effort and generating reports."
"Oracle CRM's best feature is its ability to customize as per specific organization's requirements."
"Its configurability in terms of being able to change screens and fields and create workflows that are compatible with our business objectives is most valuable."
"There's not a single CRM out there that is quite as flexible as Creatio CRM."
"It provides a customizable platform that enables companies to safely store and recognize customer data, as well as connect multiple channels and other related services."
"With Sales Creatio, you can have a customer service review, and it is GDPR compliant."
"I like Creatio's workflows, automation, and no-code features that we can update as we wish."
"Each step of the customer journey is recorded by certain metrics and KPIs. If you want to do a lot deeper dive with Excel pivot tables or third-party analytics tools like Qlik or Tableau, that's an option."
"Intuitive, low-code CRM platform that's easy to integrate and use."
"Our infrastructure is set up for an on-premises deployment of this solution and I am concerned that the online deployment that we are moving to will not perform as well as our current on-premises storage systems. It could cause some problems, such as latency delays."
"The cost can be a bit more expensive compared to other options."
"With Oracle CRM, people report some usual downtime and frequent outages."
"I would like to remove all manual work and get the benefits of the function that Oracle provides without any manual interference or paperwork."
"Though Oracle CRM's support has a good reaction time, it needs to be better."
"Oracle CRM can improve integration and performance."
"The configuration requires a lot of technical intervention."
"An improvement would be to lower the price of the license."
"The marketing feature needs to be improved. Documentation on their website, or their knowledge base, also needs expansion and improvement."
"To benefit from this software you need to have somebody dedicated to customizing the features you're looking for and, to be honest, I do not have time to focus only on that."
"Out of the box connectors are great, but the ability of what is there versus other CRMs is limited."
"The biggest area of improvement for me is the mobile app. Creatio has moved towards this composable architecture and user interface, and it looks good and works well on a laptop or tablet. But the mobile app could be improved."
"Creatio's mobile app could be more intuitive."
"On the sales side, I would like to see a CPQ product, and on the services side, I'd like to see more of a field service automation feature."
"There is still some room for improvement in the overall look and feel of the software."
"Sales Creatio should include better customizations."
Oracle CRM is ranked 7th in CRM with 31 reviews while Sales Creatio is ranked 22nd in CRM with 8 reviews. Oracle CRM is rated 7.8, while Sales Creatio is rated 9.0. The top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". On the other hand, the top reviewer of Sales Creatio writes "Low-code, intuitive, and easy to use CRM platform". Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Salesforce Sales Cloud, whereas Sales Creatio is most compared with QuickBase, Microsoft Dynamics CRM, Oracle Fusion Service, Salesforce Sales Cloud and Zoho CRM.
See our list of best CRM vendors.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
