"It provides a single source of truth for customer data."
"The data quality is very good."
"The most valuable features of TIBCO EBX are the workflow and interface."
"There are a lot of possible use cases for this Master Data Management tool."
"The initial setup is easy and straightforward."
"The tool's UI is good and easy to understand."
"This solution allows the user to have complete control, and is 100% customizable."
"It is a very stable solution...It is a scalable solution."
"The data modeling is very good."
"OCH has adequate functionality and performance to serve a group customer master."
"The design should be easier and more visual."
"The initial setup can be a bit complex."
"TIBCO EBX could improve by making the building of rules less complex and the repository is not robust."
"The product does not scale well horizontally. We find the scalability to be quite inferior to other options."
"The support isn't great and takes too long. And the pricing can be improved."
"In terms of improvements that this solution needs, it should support big data."
"Everything is updated through forms, and working with UI web forms. It's more record-based processing. It is not mass-based processing. This is one of the things that are not good for TIBCO EBX. Another problem is we cannot join tables and prepare a view where the tables are joined. Someone can code it but it is not a feature of the solution without code. You have to take data from a table, combine it with data from another table and then present it. This could be done better."
"The tool has to improve mapping and workflow. It should be made more robust."
Earn 20 points
Oracle Customer Hub is ranked 1st in Customer Data Integration while TIBCO EBX is ranked 3rd in Master Data Management (MDM) Software with 14 reviews. Oracle Customer Hub is rated 6.0, while TIBCO EBX is rated 8.2. The top reviewer of Oracle Customer Hub writes "Its functionality and performance are adequate but it provides a single source of truth for customer data". On the other hand, the top reviewer of TIBCO EBX writes "Good workflow models and pull-down lists with very good data modeling". Oracle Customer Hub is most compared with , whereas TIBCO EBX is most compared with Informatica MDM, SAP Master Data Governance, Reltio Cloud, Stibo STEP MDM and Informatica PIM.
We monitor all Customer Data Integration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.