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Oracle Customer Hub vs Reltio Cloud comparison

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Oracle Customer Hub

Read 2 Oracle Customer Hub reviews
5 views|3 comparisons
66% willing to recommend
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Reltio Cloud

Read 2 Reltio Cloud reviews
1,990 views|1,237 comparisons
100% willing to recommend
Featured Review
Arnold-Miranda
Its functionality and performance are adequate but it provides a single source of truth for customer data
The intent of this platform is to provide a single source of truth for customer data. To some extent, this has been achieved. Any customer MDM... Read more →
SumitKumar12
Deduplication, enrichment, and survivorship features are great for making golden records
The solution has really helped us with deduplication. We get multiple contacts and leads created by different users. They come down from Salesforce... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It provides a single source of truth for customer data."

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"The survivorship feature is great because we can define it, prioritize the sources, and only allow those sources to survive when making the golden record.""The most valuable feature is real-time synchronization. You can see the events as soon as they are posted within a couple of fraction seconds."

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Cons
"OCH has adequate functionality and performance to serve a group customer master."

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"Sometimes, the service goes down for maintenance or when we run a lot of jobs so things get pushed to the queue and results don't get delivered on time.""Reltio Cloud could be improved in two specific areas. Firstly, the API capability needs to be enhanced, as when utilizing the REST API and posting a significant amount of data, there are multiple rejections from the MDM side. This can be due to the MDM server not responding or being unable to process the request. Therefore, I suggest that the API capacity should be increased to handle larger amounts of data. Additionally, I have noticed that the response time from the servers can take up to a minute or a few seconds, which can be improved for a faster response time."

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Questions from the Community
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What are the main differences between Reltio Cloud and Talend MDM Platform?
Top Answer:Here is a comparison of the main differences between Reltio Cloud and Talend MDM Platform Reltio Cloud Cloud-native SaaS platform Pre-built data models and integrations AI-powered Data… more »
What do you like most about Reltio Cloud?
Top Answer:The most valuable feature is real-time synchronization. You can see the events as soon as they are posted within a couple of fraction seconds.
Read all 2 answers   →
What needs improvement with Reltio Cloud?
Top Answer:Reltio Cloud could be improved in two specific areas. Firstly, the API capability needs to be enhanced, as when utilizing the REST API and posting a significant amount of data, there are multiple… more »
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Ranking
1st
out of 3 in Customer Data Integration
Views
5
Comparisons
3
Reviews
0
Average Words per Review
0
Rating
N/A
3rd
out of 18 in Cloud Master Data Management (MDM) Solutions
Views
1,990
Comparisons
1,237
Reviews
2
Average Words per Review
827
Rating
7.5
Comparisons
Also Known As
CDH Customer Hub, Siebel Universal Customer Master, Siebel UCM
Learn More
Oracle
Reltio
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Overview
Oracle Customer Hub is a customer data integration (CDI) solution that enables organizations to centralize information from heterogeneous systems, creating a single view of customer information that can be leveraged across all functional departments and analytical systems.

Reltio Cloud goes beyond MDM by providing a transformational modern data management Platform as a Service (PaaS) that:

  • Supports both structured and unstructured data at any volume and scale.
  • Blends and relates multi-domain master data, reference data, transaction, interaction and social data into a single unified view .
  • Provides Data as a Service (DaaS) so you can access third party provider data sets through a single click.
  • Has granular data change tracking history down to attribute point-in-time level comparison for audit and compliance.
  • Handles complex connections, hierarchies and relationships between multiple domains using graph technology.
  • Forms a foundation to instantly deploy easy-to-use enterprise data-driven applications to front line business users.
Sample Customers
Industrial Bank of Korea, Elsevier B.V., Posco, The Church Pension Group (CPG), Pella Corporation, Agilent, Zebra Technologies, Donaldson Company Inc.
iMiDiA, Slalom, MeritDirect, Cognizant
Top Industries
No Data Available
VISITORS READING REVIEWS
Manufacturing Company14%
Financial Services Firm13%
Computer Software Company10%
Healthcare Company10%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business15%
Midsize Enterprise8%
Large Enterprise76%

Oracle Customer Hub is ranked 1st in Customer Data Integration while Reltio Cloud is ranked 3rd in Cloud Master Data Management (MDM) Solutions with 2 reviews. Oracle Customer Hub is rated 6.0, while Reltio Cloud is rated 7.6. The top reviewer of Oracle Customer Hub writes "Its functionality and performance are adequate but it provides a single source of truth for customer data". On the other hand, the top reviewer of Reltio Cloud writes "Deduplication, enrichment, and survivorship features are great for making golden records". Oracle Customer Hub is most compared with , whereas Reltio Cloud is most compared with Informatica MDM, SAP Master Data Governance, TIBCO EBX, Stibo STEP MDM and Profisee.

We monitor all Customer Data Integration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.