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Oracle Customer Hub vs SAP Master Data Governance comparison

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Oracle Customer Hub

Read 2 Oracle Customer Hub reviews
5 views|3 comparisons
66% willing to recommend
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SAP Master Data Governance

Read 22 SAP Master Data Governance reviews
2,377 views|1,494 comparisons
91% willing to recommend
Featured Review
Arnold-Miranda
Its functionality and performance are adequate but it provides a single source of truth for customer data
The intent of this platform is to provide a single source of truth for customer data. To some extent, this has been achieved. Any customer MDM... Read more →
KarthikM2
Allows to manage workflows with multiple approval stages and easy to replicate data and maintain master data in a...
We use it for data consolidation, DQM (data quality management), data validation, UI application, and more within the SAP application landscape.... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It provides a single source of truth for customer data."

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"Validates all aspects from security to authorization and authentication.""The product is easy to use and is beneficial from a data governance perspective.""The most valuable thing is what it does: data management.""User-friendly and provides customized reports and personalized data.""The data capturing and data governance features are valuable.""This is an all-around good product.""It is a stable solution...The initial setup of SAP Master Data Governance is very easy.""Useful for building master data."

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Cons
"OCH has adequate functionality and performance to serve a group customer master."

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"The solution lacks some flexibility.""Lacks some features that are available in other solutions.""The product is not user-friendly.""They should improve the solution's performance as sometimes the process consumes much time.""The documentation provided for the MDG extensions by Utopia could be improved.""The profiling feature, especially for materials, needs improvement. We faced challenges maintaining specific details for a single material from multiple vendors.""It does not ensure data matches after system upgrades.""The platform's pricing needs improvement."

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Pricing and Cost Advice
Information Not Available
  • "The cost of the product is not ideal."
  • "The cloud solution is subscription-based, it is paid monthly or quarterly. If the solution is on-premises, it is a one-time fee. As far as I am aware there are no additional costs."
  • "We have an enterprise license. The whole SAP landscape pricing model is based on the number of users, and the number of transactions. The price could be better, there is always room for improvement in the price."
  • "The licensing cost is reasonable."
  • "The solution is costly."
  • "The product is too expensive."
  • "I rate the tool's pricing a seven out of ten."
  • "SAP Master Data Governance is an expensive product."

    • More SAP Master Data Governance Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about SAP Master Data Governance?
    Top Answer:The product is easy to use and is beneficial from a data governance perspective.
    Read all 18 answers   →
    What is your experience regarding pricing and costs for SAP Master Data G...
    Top Answer:SAP Master Data Governance is an expensive product.
    Read all 15 answers   →
    What needs improvement with SAP Master Data Governance?
    Top Answer:The platform's pricing needs improvement.
    Read all 17 answers   →
    Ranking
    1st
    out of 3 in Customer Data Integration
    Views
    5
    Comparisons
    3
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    1st
    out of 23 in Master Data Management (MDM) Software
    Views
    2,377
    Comparisons
    1,494
    Reviews
    10
    Average Words per Review
    347
    Rating
    7.7
    Comparisons
    Also Known As
    CDH Customer Hub, Siebel Universal Customer Master, Siebel UCM
    SAP MDG
    Learn More
    Oracle
    SAP
    Overview
    Oracle Customer Hub is a customer data integration (CDI) solution that enables organizations to centralize information from heterogeneous systems, creating a single view of customer information that can be leveraged across all functional departments and analytical systems.

    Your company wants accurate, complete, and trusted supplier data to master your digital business processes and business models. The SAP® Master Data Governance application simplifies the integration of supplier data residing in both SAP and third-party sources. It supports cleansing, standardization, duplicate detection, and best-record calculation. It then lets you synchronize clean and standardized data across cloud and on-premise applications.

    Sample Customers
    Industrial Bank of Korea, Elsevier B.V., Posco, The Church Pension Group (CPG), Pella Corporation, Agilent, Zebra Technologies, Donaldson Company Inc.
    Convergent IS, CHIO Aachen, Dell, Hamburg Port Authority (HPA), City of Boston, Mozzart, Mitsui Knowledge Industry (MKI), AOK Bundesverband, eBay
    Top Industries
    No Data Available
    REVIEWERS
    Wholesaler/Distributor25%
    Manufacturing Company13%
    Comms Service Provider13%
    Non Tech Company13%
    VISITORS READING REVIEWS
    Manufacturing Company15%
    Computer Software Company12%
    Financial Services Firm9%
    Energy/Utilities Company8%
    Company Size
    No Data Available
    REVIEWERS
    Small Business14%
    Midsize Enterprise14%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise13%
    Large Enterprise74%

    Oracle Customer Hub is ranked 1st in Customer Data Integration while SAP Master Data Governance is ranked 1st in Master Data Management (MDM) Software with 22 reviews. Oracle Customer Hub is rated 6.0, while SAP Master Data Governance is rated 7.8. The top reviewer of Oracle Customer Hub writes "Its functionality and performance are adequate but it provides a single source of truth for customer data". On the other hand, the top reviewer of SAP Master Data Governance writes "Provides efficient technical support services, but it could be more affordable ". Oracle Customer Hub is most compared with , whereas SAP Master Data Governance is most compared with Informatica MDM, TIBCO EBX, Microsoft MDS, Reltio Cloud and IBM InfoSphere MDM.

    We monitor all Customer Data Integration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.