Oracle Customer Hub vs Stibo STEP MDM comparison

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Oracle Logo
5 views|3 comparisons
66% willing to recommend
Stibo Systems Logo
1,886 views|828 comparisons
100% willing to recommend
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It provides a single source of truth for customer data."

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"It's powerful and it's stable.""It's very user friendly, and we can do everything in one place.""The match engine is very good and the BPM solution is very good as well."

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Cons
"OCH has adequate functionality and performance to serve a group customer master."

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"The initial setup is complex.""The search feature for searching internal records could be improved.""There is scope for improvement with regard to the UI."

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Top Answer:The match engine is very good and the BPM solution is very good as well.
Top Answer:The search feature for searching internal records could be improved. Right now, we have some limited options in terms of searching the products inside of the platform. The way to manage the IPs and… more »
Top Answer:We are using the PMDM right now to organize our product information management and our digital assets, and so far, so good. We have a huge catalog to manage and a lot of sources to acquire data. We… more »
Ranking
Views
5
Comparisons
3
Reviews
0
Average Words per Review
0
Rating
N/A
Views
1,886
Comparisons
828
Reviews
2
Average Words per Review
411
Rating
7.5
Comparisons
Also Known As
CDH Customer Hub, Siebel Universal Customer Master, Siebel UCM
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Overview
Oracle Customer Hub is a customer data integration (CDI) solution that enables organizations to centralize information from heterogeneous systems, creating a single view of customer information that can be leveraged across all functional departments and analytical systems.
STEP is a Multidomain Master Data Management platform that integrates multiple disparate systems in your company by streamlining the process of aggregating and consolidating information around your products, customers, suppliers, employees, assets, location and reference data from multiple sources and formats, connecting that information to derive actionable insights, and publishing that information to backend systems and/or to online and offline channels.
Sample Customers
Industrial Bank of Korea, Elsevier B.V., Posco, The Church Pension Group (CPG), Pella Corporation, Agilent, Zebra Technologies, Donaldson Company Inc.
Sears Canada, Best Buy, Oriental Trading
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company16%
Manufacturing Company11%
Retailer9%
Wholesaler/Distributor7%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business21%
Midsize Enterprise17%
Large Enterprise62%

Oracle Customer Hub is ranked 1st in Customer Data Integration while Stibo STEP MDM is ranked 5th in Cloud Master Data Management (MDM) Solutions with 3 reviews. Oracle Customer Hub is rated 6.0, while Stibo STEP MDM is rated 8.0. The top reviewer of Oracle Customer Hub writes "Its functionality and performance are adequate but it provides a single source of truth for customer data". On the other hand, the top reviewer of Stibo STEP MDM writes "Easy to set up with a good match engine and helpful support services". Oracle Customer Hub is most compared with , whereas Stibo STEP MDM is most compared with Informatica MDM, Informatica PIM, Reltio Cloud, TIBCO EBX and SAP Master Data Governance.

We monitor all Customer Data Integration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.