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Compare Oracle CX Sales vs. Salesforce Sales Cloud

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Featured Review
Find out what your peers are saying about Microsoft, Salesforce, Oracle and others in CRM. Updated: November 2021.
552,136 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

"The solution integrates well."

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"The most valuable features are custom objects, custom workflows, triggering, and integration with other SaaS solutions.""You can capture all the contacts that relate to an account or business, including personal details.""The best features of the solution are its performance and stability.""The product is very fast and responsive. There's no lag time when you are on the platform.""The company wants to implement the idea of democracy within IT. As an end user, you can do a lot by yourself, so you do not have to write code. The idea is that they go for low-code and they use flow. It's possible to update records and do things like automation without writing real codes. I think this is one of the advantages of the solution.""I like that Salesforce is ERP agnostic. In the past and at different companies, I have implemented new or replacement ERPs. It's best in class. I like that it's a SaaS. I like that it can work on any device—any Windows, Android, or Apple device.""The solution can scale massively. I've been quite impressed.""I can see activity per customer. I can find out quickly and easily who was the last person I talked to, when it was, and what we were talking about."

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"The interface of Oracle CX Sales could be more user-friendly."

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"It would be nice if they had an ERP offering or a firm strategic partnership with a best-in-class ERP. So rather than say they're just ERP agnostic, you would pick whichever ERP you want, which is very generic. I think it would have a lot of merit if they partnered strategically with a best-in-class trusted ERP platform or acquired an ERP platform.""If they could have convenient APIs into the other parts of the corporation that I wish to share data with, that would be helpful.""The problem is the solution has gotten so big, it's very complex now. It's a bit difficult to figure out how to do certain actions.""The built-in functionality is a little dated.""The deployment of data from the development environment to production is also a weaker point because their solution is not powerful.""The cost of this solution could be improved.""Sometimes, it is difficult to integrate it with my emails. I've had trouble integrating it with my emails. There were a couple of things I did try as well, but I wasn't able to do so. I've had difficulty in other areas too with integration. It was related to syncing my calendars. I want the tasks that I put in to automatically sync to my calendars and update my calendars, but I couldn't figure out how to do it.""The licensing price could be cheaper."

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Pricing and Cost Advice
"The subscription is on a monthly basis.""It is a premium product, so it is not the cheapest solution. I think if it's implemented well, and you're getting the soft cost benefits, the efficiencies, it's justified. But not if you're looking at just apples for apples as a subscription, without the complexity that you can achieve. It can deal with complex business requirements. Some other CRMs can't. But you certainly pay, so it's a premium-charged solution. It's one of the more expensive ones.""The main issue is the price. Because it's SaaS, you will have to pay on a monthly or yearly basis."

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Questions from the Community
Top Answer: The solution integrates well.
Top Answer: The interface of Oracle CX Sales could be more user-friendly.
Top Answer: The best features of the solution are its performance and stability.
Top Answer: The licensing price could be cheaper. I have addressed this with my IT department and, apparently, we spend a lot of money.
Top Answer: The solution allows us to download figures and track client progress. It's very clear and enables us to create certain diagrams and charts for analyzing the figures.
out of 67 in CRM
Average Words per Review
out of 67 in CRM
Average Words per Review
Also Known As
Oracle Sales Cloud
Sales Cloud, SFDC, Salesforce
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Oracle Sales Cloud is a sales enablement, sales intelligence, and sales performance management hybrid platform. It combines sales automation and intelligence, SPM (including compensation plans), partner relationship management, and sales collaboration tools. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.

The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as account, opportunity and lead management and productivity tools • A comprehensive partner relationship management offering to manage channel sales and partner management • Extensive sales performance management encompassing the science of managing  territories, quota management and sales incentive compensation • Advanced analytics consisting of pre-built analytic reports, data visualization and  adaptive intelligence • A customer data management system to ensure clean, consolidated and complete  customer information.  With rich functional capabilities and a comprehensive feature set, Oracles Sales Cloud provides a more modern approach to sales execution.

Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

Learn more about Oracle CX Sales
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Sample Customers
Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Top Industries
Computer Software Company41%
Comms Service Provider19%
Energy/Utilities Company7%
Healthcare Company3%
Computer Software Company12%
Financial Services Firm12%
Marketing Services Firm8%
Healthcare Company8%
Computer Software Company40%
Comms Service Provider17%
Energy/Utilities Company4%
Financial Services Firm4%
Company Size
No Data Available
Small Business63%
Midsize Enterprise16%
Large Enterprise20%
Find out what your peers are saying about Microsoft, Salesforce, Oracle and others in CRM. Updated: November 2021.
552,136 professionals have used our research since 2012.

Oracle CX Sales is ranked 7th in CRM with 1 review while Salesforce Sales Cloud is ranked 2nd in CRM with 8 reviews. Oracle CX Sales is rated 8.0, while Salesforce Sales Cloud is rated 8.6. The top reviewer of Oracle CX Sales writes "Integrates well, good technical support, and scalable". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Easily integrates with different ERPs, agile, and can deal with complex business requirements". Oracle CX Sales is most compared with Oracle Service Cloud, Siebel CRM, Microsoft Dynamics CRM and eGain Solve, whereas Salesforce Sales Cloud is most compared with Vlocity, Camunda Platform, Pega Robotic Process Automation, Oracle E-Business Suite and Sales Creatio.

See our list of best CRM vendors, best Opportunity Management vendors, and best Sales Force Automation vendors.

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