We performed a comparison between Oracle E-Business Suite and UKG based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support for the solution was very good."
"The on-premise is very similar to the cloud version."
"The solution has other core processes that can be implemented with customers according to their needs."
"The integration of the various modules is definitely the most valuable feature for us. Our clients being business-minded, which involves customers and suppliers."
"I have found the solution to have a good interface, security, and is user-friendly."
"E-Business Suite's best features are the standard process, the table dictionary, and the ability to work with the SQL language to correlate data."
"It was very easy to integrate the product into our existing infrastructure."
"There is essentially one solution for every industry within Oracle — you won't require a third-party solution."
"The solution's UI is good. Also, it is very easy to use."
"It is much easier to use and the customer service is better than our previous solution."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"I like UKG's integration."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"The user interface could be better. It's not good because they made their interface all in one, and my customers don't want to use it. I have to customize the interface and personalize it to hide some fields on the screen. It has lots of information on the screen, and the user can't easily navigate it. It's very difficult to use. I think that Oracle should have something like best practices. They need to provide some patches to simplify the interface based on the industry niche. Because now we see everything on the same screen, but the users don't need all that information. It's complicated to use for end-users, and we have to spend more time training them. In the next release, I think they should implement most of the features in the mobile app. It should be better. Oracle didn't update their mobile application for a very long time. Connecting the mobile application is complicated."
"Reporting is a big area for improvement. It needs to provide the ability to extract data from the suite. Oracle has also been making a great effort to make E-Business Suite more user-friendly but there are still areas where a focus on User Experience would help."
"The operations could be better, specifically for manufacturing processes."
"They started on the mobile app and tablets, but still I see there are no short-forms used in EBS."
"HRMS analyzers should be automatically updated to be the most recent because Oracle support always asks for the latest version of the analyzer output."
"User interface is outdated and not user friendly."
"We don't like Oracle EBS because it is very old. Nowadays, all the systems are on the cloud and web-based. With Oracle EBS, you need a huge setup before installing it. You need a lot of servers. There are a lot of problems and bugs in the system. We have to move from Oracle EBS to another system. In terms of improvements, it can have better training for end users and better support."
"Earlier when our organization was small they chose Oracle because in the telecommunication industry everybody was using Oracle. Our company has grown to a size where our particularly billing phase has created some challenges and now we are looking at alternate solutions. There is not a billing engine or module that you can buy from Oracle that can be added to this EBS solution to fix our problem. They should add a billing module or engine to the solution."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"UKG could be a little more flexible in some areas."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
Oracle E-Business Suite is ranked 5th in Benefits Administration with 141 reviews while UKG is ranked 6th in Benefits Administration with 117 reviews. Oracle E-Business Suite is rated 7.8, while UKG is rated 7.8. The top reviewer of Oracle E-Business Suite writes "Offers valuable finance tools". On the other hand, the top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". Oracle E-Business Suite is most compared with SAP ERP, Oracle HCM Cloud, SAP S/4HANA, NetSuite ERP and Salesforce Sales Cloud, whereas UKG is most compared with Workday, SAP SuccessFactors, PeopleSoft, SAP HCM and Saviom Resource Management. See our Oracle E-Business Suite vs. UKG report.
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