We performed a comparison between Oracle Enterprise Manager and ServiceNow Discovery based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I have found the singular GUI feature very helpful. Fewer DBA resources can be allocated with Toad licenses."
"The product gives us as much control as we can have by providing a complete picture of the whole set of Oracle products."
"The tried and tested services that Oracle provides is second to none."
"This solution allows us to quickly drill down when there are issues."
"SQL Tuning Advisor, ADDM, Top Activity, ASM Space Manager, Incident Notifications"
"I like that it's stable."
"The most valuable feature is high availability."
"The most valuable feature of the solution is that it is a very user-friendly tool."
"They have a very good network in the infrastructure of Discovery."
"In the past, I found troubleshooting difficult in ServiceNow Discovery because I didn't have much exposure to the platform during that time, but then I explored some troubleshooting features, and I found that it wasn't that tough, so this is one of the qualities I like about ServiceNow Discovery. I also like that log reading in ServiceNow Discovery is much better than other tools. Another valuable feature of the tool is that you don't need to install many tools to deploy ITSM. You only need to subscribe to the modules to deploy the proper ITSM in your organization."
"It is a stable solution...The initial setup of the product is straightforward."
"Stability-wise, I feel it is a good product."
"The best part about ServiceNow Discovery is that it is included in the ServiceNow suite."
"They provide the ability to see into the Discovery tools I want. They offer the best tool view."
"I like ServiceNow Discovery's overall structure and the way data comes in without creating a different dashboard or interface."
"The initial setup is pretty straightforward."
"My opinion is that this solution needs to improve consolidation. That is what our business needs the most right now."
"There's a lot of documentation to go through as a new user."
"The solution is not as simple as people say it is."
"RMAN tools need improvement."
"In my opinion, rather than a younger DBA, think the user interface could be improved."
"The fact that Oracle Enterprise Manager is an expensive solution is a matter of concern and needs to be considered for improvement."
"The tool is expensive."
"I would like to see better pricing."
"ServiceNow Discovery should be updated to provide its users with more out-of-the-box information and attributes to support the routers and switches from Cisco."
"Debugging is a bit tough in ServiceNow Discovery, so debugging should be made very easy."
"It's an expensive platform."
"We would like more flexibility with the licensing. Discovery is bundled with ServiceNow's ITOM license. It was more affordable when it was sold separately, but we bought a package license to get more functionality out of the CMDB. We'd prefer to buy only the pieces we need instead of taking things we don't want or solutions that aren't yet mature enough to use."
"They can expand on the plugins for some of the other tools."
"Improvements are required with the scripts used to collect the information from servers."
"Whenever you try to discover something with the solution, you get errors that are not descriptive enough."
"It is one of the most costly applications in terms of subscription costs."
Oracle Enterprise Manager is ranked 4th in Server Monitoring with 122 reviews while ServiceNow Discovery is ranked 3rd in Server Monitoring with 36 reviews. Oracle Enterprise Manager is rated 8.4, while ServiceNow Discovery is rated 8.0. The top reviewer of Oracle Enterprise Manager writes "Provides good stability and has an easy implementation process". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". Oracle Enterprise Manager is most compared with Zabbix, Quest Spotlight, Dynatrace, AppDynamics and Microsoft Azure, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, AWS Cloud Map, ScienceLogic and Qualys VMDR. See our Oracle Enterprise Manager vs. ServiceNow Discovery report.
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