We performed a comparison between OpenText SiteScope and Oracle Real User Experience Insight based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"For the system environment, SiteScope can be useful."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."
"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."
"ORUEI lets you create a dashboard that shows you insight into the user experience."
"The most valuable feature is the ability to Drill down to webpage actions."
"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"The application resource usage has increased due to using RUEI."
"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."
"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."
"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."
OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews while Oracle Real User Experience Insight is ranked 31st in Application Performance Monitoring (APM) and Observability with 5 reviews. OpenText SiteScope is rated 7.6, while Oracle Real User Experience Insight is rated 8.4. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of Oracle Real User Experience Insight writes "UX monitoring is helpful but it can't monitor mobile applications". OpenText SiteScope is most compared with Dynatrace, SCOM, AppDynamics, Prometheus and BMC TrueSight Operations Management, whereas Oracle Real User Experience Insight is most compared with Dynatrace and AWS X-Ray.
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