We performed a comparison between Accedian Skylight and Oracle Real User Experience Insight based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."
"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."
"I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else."
"The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread."
"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."
"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."
"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."
"The performance of Accedian Skylight is better than other vendors."
"ORUEI lets you create a dashboard that shows you insight into the user experience."
"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."
"The most valuable feature is the ability to Drill down to webpage actions."
"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."
"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."
"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."
"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."
"The Accedian Skylight user interface still has room for improvement."
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."
"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."
"The application resource usage has increased due to using RUEI."
"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."
"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."
"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."
Accedian Skylight is ranked 14th in Application Performance Monitoring (APM) and Observability with 23 reviews while Oracle Real User Experience Insight is ranked 30th in Application Performance Monitoring (APM) and Observability with 5 reviews. Accedian Skylight is rated 9.0, while Oracle Real User Experience Insight is rated 8.4. The top reviewer of Accedian Skylight writes "Highly scalable, responsive support, but lacking new features". On the other hand, the top reviewer of Oracle Real User Experience Insight writes "UX monitoring is helpful but it can't monitor mobile applications". Accedian Skylight is most compared with ThousandEyes, SolarWinds NPM, Zabbix, NETSCOUT nGeniusONE and Dynatrace, whereas Oracle Real User Experience Insight is most compared with Dynatrace and AWS X-Ray.
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