Oracle Real User Experience Insight vs SolarWinds Pingdom comparison

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Executive Summary

We performed a comparison between Oracle Real User Experience Insight and SolarWinds Pingdom based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the ability to Drill down to webpage actions.""ORUEI lets you create a dashboard that shows you insight into the user experience.""The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful.""The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."

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"There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work.""One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive.""The most valuable features are monitoring and reporting.""Once you set the threshold on your environment, it feels very real-time"

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Cons
"The application resource usage has increased due to using RUEI.""There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.""Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps.""It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."

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"Technical support could use some improvement.""Pingdom is always improving everything in its product. So, they should work on the GUI.""Some of the functions could improve by making them easier.""I would like to see better integration with other products."

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Pricing and Cost Advice
Information Not Available
  • "This price of this solution is reasonable."
  • "The license was paid yearly and included technical support."
  • "While I wouldn't describe it as excessively expensive, if you require specific and reliable monitoring, SolarWinds can be a suitable option. The advantage is that SolarWinds offers a free version as well. If you don't heavily rely on its monitoring capabilities and are content with its basic features, the free version could suffice for your needs."
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    Questions from the Community
    Top Answer:The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains… more »
    Top Answer:There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the… more »
    Top Answer:One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive.
    Top Answer:Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping… more »
    Top Answer:SolarWinds Pingdom and Cloudflare are third-party applications that we utilize through a browser without any additional setup. We simply rely on their services, which is why I lack familiarity with… more »
    Ranking
    Views
    452
    Comparisons
    325
    Reviews
    1
    Average Words per Review
    566
    Rating
    10.0
    Views
    908
    Comparisons
    587
    Reviews
    2
    Average Words per Review
    553
    Rating
    7.5
    Comparisons
    Also Known As
    Oracle Real User Experience Insight, Oracle RUEI
    Learn More
    Overview

    Oracle Real User Experience Insight, Oracle's on-premises management platform, providing a single pane of glass for management of Oracle environments, whether in customer data centers or in Oracle Cloud that integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users' experience. Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.

    SolarWinds® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution. It’s one product providing comprehensive web app performance and user experience monitoring consisting of four major capabilities:

    1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more.

    2. Page speed performance monitoring and page rankings.

    3. Synthetic transaction monitoring from the simplest to the most complex transactions. 

    4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance. 

    Sample Customers
    Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee
    Spotify, MailChimp, Slack, Twitter
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm23%
    Computer Software Company13%
    Government12%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Educational Organization54%
    Computer Software Company9%
    Financial Services Firm7%
    Manufacturing Company3%
    Company Size
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise4%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise61%
    Large Enterprise28%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    768,578 professionals have used our research since 2012.

    Oracle Real User Experience Insight is ranked 31st in Application Performance Monitoring (APM) and Observability with 5 reviews while SolarWinds Pingdom is ranked 47th in Application Performance Monitoring (APM) and Observability with 4 reviews. Oracle Real User Experience Insight is rated 8.4, while SolarWinds Pingdom is rated 7.8. The top reviewer of Oracle Real User Experience Insight writes "UX monitoring is helpful but it can't monitor mobile applications". On the other hand, the top reviewer of SolarWinds Pingdom writes "High performance, quick setup, but lacking ease of use". Oracle Real User Experience Insight is most compared with Dynatrace and AWS X-Ray, whereas SolarWinds Pingdom is most compared with Azure Monitor, Grafana, Solarwinds Web Performance Monitor and New Relic.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.