We performed a comparison between Oracle CX Sales and Sage CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The integration with other systems is easy."
"Account management is a very good feature. It is conceptualized very well, and we can look at all the projects under one account. The data for those accounts remain there throughout."
"The solution integrates well."
"It covers sales very well."
"The lead and opportunity management features are valuable."
"It is stable and scalable, and their support has been very responsive."
"CX Sales is very intuitive - you just have to click a few buttons, and you see everything."
"the Oracle CX Sales Eloqua module is very useful."
"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."
"The solution's technical support is fast to respond."
"We have found the solution to be stable."
"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool."
"Sage CRM is flexible, customizable, and user-friendly."
"The part I like the most is the reporting."
"It has been helpful for opportunity management and lease management."
"The tool must allow developers to check logs."
"It gives multiple entries for the same data because if you enter it once, it has to populate all other fields that are relevant."
"You can get disconnected if you do not have a strong, reliable internet connection."
"CX Sales' stability isn't the best - it has a tendency to crap out and need refreshing, especially when creating quotes."
"Support is very poor."
"The interface of Oracle CX Sales could be more user-friendly."
"We have had some issues with integration between our old database and the Oracle CX Sales Cloud, but it has been working well for the time being."
"They should have a mobile app because the sales folks travel a lot. Rather than logging into an application on the desktop, a mobile application update should be easier for them."
"The scalability of this solution depends on whether you have a team that can configure it for scale."
"With regards to monitoring the transaction with alerts, it could be better."
"Its user interface could be better."
"Sage CRM doesn't have a dashboard for dynamic reporting."
"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."
"I would like Sage to improve their UI."
"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."
Oracle CX Sales is ranked 17th in CRM with 11 reviews while Sage CRM is ranked 21st in CRM with 7 reviews. Oracle CX Sales is rated 7.4, while Sage CRM is rated 7.8. The top reviewer of Oracle CX Sales writes "Can look at all projects under one account and is more process oriented". On the other hand, the top reviewer of Sage CRM writes "Useful employee and client monitoring, reliable, and good online support database ". Oracle CX Sales is most compared with Siebel CRM, Salesforce Sales Cloud, Microsoft Dynamics CRM and Oracle Fusion Service, whereas Sage CRM is most compared with Microsoft Dynamics CRM. See our Oracle CX Sales vs. Sage CRM report.
See our list of best CRM vendors.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
