Elmar RudelstorferProcess and Data Manager at Point of Origin
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"This is definitely an expensive product compared to others on the market."
Oracle Service Cloud, part of the Oracle CX Cloud Suite, is a cloud-based, omnichannel solution that captures a 360-degree view of every customer in a dynamic and unified agent desktop. Oracle Service Cloud’s innovative approach is driven by knowledge, automation, and evolving customer interaction channels, simplifying every service experience for service administrators and customers alike. By helping to differentiate your organization's service experience, Oracle Service Cloud delivers measurable business impacts across all industries.
This flexible and scalable platform includes:
For more information visit https://cloud.oracle.com/en_US/service-cloud
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Oracle Service Cloud is ranked 5th in Marketing Management with 2 reviews while RollWorks is ranked 20th in Marketing Management. Oracle Service Cloud is rated 7.0, while RollWorks is rated 0.0. The top reviewer of Oracle Service Cloud writes "Scales well and is fully managed by Oracle, but the user experience needs to be improved". On the other hand, Oracle Service Cloud is most compared with Siebel CRM, Oracle CX Sales, Vlocity, Microsoft Dynamics CRM and Salesforce Service Cloud, whereas RollWorks is most compared with .
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