Most Helpful Review
Use SAS Customer Intelligence [EOL]? Share your opinion.
Find out what your peers are saying about Oracle Service Cloud vs. Salesforce Marketing Cloud and other solutions. Updated: January 2019.
316,268 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
out of 19 in Marketing Management
In Marketing Management
Compared 25% of the time.
Compared 18% of the time.
Compared 15% of the time.
Compared 31% of the time.
Compared 30% of the time.
Compared 18% of the time.
Also Known As
|Oracle RightNow||Customer Intelligence|
Oracle Service Cloud, part of the Oracle CX Cloud Suite, is a cloud-based, omnichannel solution that captures a 360-degree view of every customer in a dynamic and unified agent desktop. Oracle Service Cloud’s innovative approach is driven by knowledge, automation, and evolving customer interaction channels, simplifying every service experience for service administrators and customers alike. By helping to differentiate your organization's service experience, Oracle Service Cloud delivers measurable business impacts across all industries.
This flexible and scalable platform includes:
For more information visit https://cloud.oracle.com/en_US/service-cloud
SAS Customer Intelligence features include the following:
Learn more about Oracle Service Cloud.
Learn more about SAS Customer Intelligence [EOL]
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