Most Helpful Review
Use SwaaS HiDOCTOR? Share your opinion.
Find out what your peers are saying about Oracle Service Cloud vs. Salesforce Sales Cloud and other solutions. Updated: July 2019.
360,852 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
out of 54 in CRM
Average Words per Review
Compared 27% of the time.
Compared 14% of the time.
Compared 12% of the time.
Also Known As
Oracle Service Cloud, part of the Oracle CX Cloud Suite, is a cloud-based, omnichannel solution that captures a 360-degree view of every customer in a dynamic and unified agent desktop. Oracle Service Cloud’s innovative approach is driven by knowledge, automation, and evolving customer interaction channels, simplifying every service experience for service administrators and customers alike. By helping to differentiate your organization's service experience, Oracle Service Cloud delivers measurable business impacts across all industries.
This flexible and scalable platform includes:
For more information visit https://cloud.oracle.com/en_US/service-cloud
Our flagship HiDoctor framework was launched to cater to the needs of Pharma. Subsequently, this has been extended to FMCG, Pharma OTC and Medical Devices companies. The framework offers a new level of sales integration, with customer relationship management, eDetailing and analytics-based closed-loop marketing all in one place.
Learn more about Oracle Service Cloud
Learn more about SwaaS HiDOCTOR
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