Most Helpful Review | |||
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Find out what your peers are saying about Oracle Service Cloud vs. TLDCRM and other solutions. Updated: January 2021. 455,108 professionals have used our research since 2012. |
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice | |
"This is definitely an expensive product compared to others on the market." | Information Not Available |
Use our free recommendation engine to learn which CRM solutions are best for your needs. 455,108 professionals have used our research since 2012. | |
Ranking | |
Views 1,253 Comparisons 881 Reviews 2 Average Words per Review 196 Rating 7.0 | Views 28 Comparisons 14 Reviews 0 Average Words per Review 0 Rating N/A |
Popular Comparisons | |
![]() Compared 24% of the time. ![]() Compared 21% of the time. ![]() Compared 13% of the time. ![]() Compared 9% of the time. ![]() Compared 6% of the time. | |
Also Known As | |
Oracle RightNow | |
Learn | |
Oracle | Esotech |
Overview | |
Oracle Service Cloud, part of the Oracle CX Cloud Suite, is a cloud-based, omnichannel solution that captures a 360-degree view of every customer in a dynamic and unified agent desktop. Oracle Service Cloud’s innovative approach is driven by knowledge, automation, and evolving customer interaction channels, simplifying every service experience for service administrators and customers alike. By helping to differentiate your organization's service experience, Oracle Service Cloud delivers measurable business impacts across all industries. This flexible and scalable platform includes:
For more information visit https://cloud.oracle.com/en_US/service-cloud | An easy to use and affordable SaaS Platform for Insurance Agencies & Call Centers TLDCRM or Total Lead Domination is a SaaS (Software as a Service) cloud based platform and VoIP system for insurance sales regarding health, life and other ancillary products. We provide a CRM to manage your lead and policy flow, as well as a free VoIP Softphone if you decide to use our phone systems. We also provide all compliant backups of recordings and documents uploaded to our system. We take the headache out of managing and analyzing your lead sources as well as your current book of business. We can help you setup your call center to run smooth and efficient as well as manage all your PHI/HIPAA protected information. There is no insurance tailored CRM out there that manages call center lead flow and data like we do. We are constantly improving and adding modules to the system at no cost to you. If what we have doesn’t work for you we will work to accommodate! |
Offer | |
Learn more about Oracle Service Cloud | Learn more about TLDCRM |
Sample Customers | |
Pacifico Seguros Generales, Elsevier B.V., Madison Area Technical College, Bigtree Entertainment, Pvt. Ltd., HM Land Registry, Walmart Stores Inc., MakeMyTrip Ltd., Orbitz Worldwide LLC, Big Fish Games Inc. | Mildmay, Next level Sailing, Florida Business Sales, Yachstore, 212 Yachts |
Top Industries | |
Computer Software Company52% Comms Service Provider10% Manufacturing Company6% Marketing Services Firm6% | No Data Available |
Company Size | |
Small Business47% Midsize Enterprise13% Large Enterprise40% | No Data Available |
Oracle Service Cloud is ranked 4th in CRM with 2 reviews while TLDCRM is ranked 48th in CRM. Oracle Service Cloud is rated 7.0, while TLDCRM is rated 0.0. The top reviewer of Oracle Service Cloud writes "Scales well and is fully managed by Oracle, but the user experience needs to be improved". On the other hand, Oracle Service Cloud is most compared with Siebel CRM, Oracle CX Sales, Vlocity, Microsoft Dynamics CRM and Salesforce Service Cloud, whereas TLDCRM is most compared with .
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