Most Helpful Review
Use Vlocity? Share your opinion.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
out of 52 in CRM
out of 52 in CRM
Compared 23% of the time.
Compared 18% of the time.
Compared 17% of the time.
Compared 57% of the time.
Compared 15% of the time.
Compared 12% of the time.
Also Known As
Oracle Service Cloud, part of the Oracle CX Cloud Suite, is a cloud-based, omnichannel solution that captures a 360-degree view of every customer in a dynamic and unified agent desktop. Oracle Service Cloud’s innovative approach is driven by knowledge, automation, and evolving customer interaction channels, simplifying every service experience for service administrators and customers alike. By helping to differentiate your organization's service experience, Oracle Service Cloud delivers measurable business impacts across all industries.
This flexible and scalable platform includes:
For more information visit https://cloud.oracle.com/en_US/service-cloud
|With Vlocity's Digital Interaction Platform, users can focus on the customer, rather than the software. Through a powerful suite of task-based components - all 100% native on Salesforce - Vlocity transforms your CRM system with deep industry-specific transactional capabilities. With easy to use guided flows, you'll be able to consolidate applications, speed new users to productivity, and reduce your overall cost to serve.|
Learn more about Oracle Service Cloud.
Learn more about Vlocity
|Pacifico Seguros Generales, Elsevier B.V., Madison Area Technical College, Bigtree Entertainment, Pvt. Ltd., HM Land Registry, Walmart Stores Inc., MakeMyTrip Ltd., Orbitz Worldwide LLC, Big Fish Games Inc.||Sky Italia, ABD Insurance & Financial Services, FastWeb, Wolters Kluwer|