Most Helpful Review
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Find out what your peers are saying about Oracle Service Cloud vs. Salesforce Sales Cloud and other solutions. Updated: July 2020.
425,604 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
out of 61 in CRM
Average Words per Review
Compared 27% of the time.
Compared 19% of the time.
Compared 10% of the time.
Compared 8% of the time.
Compared 7% of the time.
Also Known As
|Oracle RightNow||Vtiger Sales CRM|
Oracle Service Cloud, part of the Oracle CX Cloud Suite, is a cloud-based, omnichannel solution that captures a 360-degree view of every customer in a dynamic and unified agent desktop. Oracle Service Cloud’s innovative approach is driven by knowledge, automation, and evolving customer interaction channels, simplifying every service experience for service administrators and customers alike. By helping to differentiate your organization's service experience, Oracle Service Cloud delivers measurable business impacts across all industries.
This flexible and scalable platform includes:
For more information visit https://cloud.oracle.com/en_US/service-cloud
|vtiger CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.|
Learn more about Oracle Service Cloud
Learn more about Vtiger CRM
|Pacifico Seguros Generales, Elsevier B.V., Madison Area Technical College, Bigtree Entertainment, Pvt. Ltd., HM Land Registry, Walmart Stores Inc., MakeMyTrip Ltd., Orbitz Worldwide LLC, Big Fish Games Inc.||Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors|
Software R&D Company46%
Marketing Services Firm32%
No Data Available
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