Compare Oracle WebCenter vs. Satmetrix Net Promoter

Oracle WebCenter is ranked 3rd in Customer Experience Management with 1 review while Satmetrix Net Promoter which is ranked 14th in Customer Experience Management. Oracle WebCenter is rated 5.0, while Satmetrix Net Promoter is rated 0. The top reviewer of Oracle WebCenter writes "Some web 2.0 characteristics are unstable and can't be easily used. The WebCenter Content is its most valuable feature". On the other hand, Oracle WebCenter is most compared with SharePoint, Oracle Content and Experience Cloud and IBM FileNet, whereas Satmetrix Net Promoter is most compared with .
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Ranking
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7,222
Comparisons
2,767
Reviews
1
Average Words per Review
161
Avg. Rating
5.0
Views
193
Comparisons
27
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 22% of the time.
Compared 11% of the time.
Also Known As
WebCenter, FatWireNet Promoter
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Overview

Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies. 

Use your NPS as the key measure of your customers’ overall perception of your brand. Because NPS is a leading indicator from growth, it provides the best anchor for your customer experience management (CEM) program. Complement NPS with other metrics and insights from various points along the customer journey, and you have a comprehensive, actionable view of your customer experience performance.

Our complete customer experience management software, NICE Satmetrix NPX, has you covered for every aspect of your work. Use it to collect real-time feedback, sure, but also for so much more. Analyze and report on your data (even text), share and collaborate companywide, drive follow-up actions, and get the clear-eyed knowledge you need to prioritize and plan.

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Sample Customers
Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and FisheriesElion, Experian, Busey
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