Compare Oracle WebCenter vs. Satmetrix Net Promoter

Oracle WebCenter is ranked 2nd in Customer Experience Management with 4 reviews while Satmetrix Net Promoter is ranked 17th in Customer Experience Management. Oracle WebCenter is rated 8.0, while Satmetrix Net Promoter is rated 0. The top reviewer of Oracle WebCenter writes "Gives me easy access, connection and compatibility with all of the Oracle products". On the other hand, Oracle WebCenter is most compared with SharePoint, WebLogic Suite and Oracle Content and Experience Cloud, whereas Satmetrix Net Promoter is most compared with .
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Most Helpful Review
Mehdi Hasankhan.M
Use Satmetrix Net Promoter? Share your opinion.
Find out what your peers are saying about OpenText ECM vs. Oracle WebCenter and other solutions. Updated: November 2019.
383,162 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent.The price needs to be lowered.

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383,162 professionals have used our research since 2012.
Ranking
Views
3,190
Comparisons
2,591
Reviews
4
Average Words per Review
430
Avg. Rating
8.0
Views
34
Comparisons
14
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 25% of the time.
Compared 12% of the time.
Also Known As
WebCenter, FatWireNet Promoter
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Oracle
Satmetrix
Overview

Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies. 

Use your NPS as the key measure of your customers’ overall perception of your brand. Because NPS is a leading indicator from growth, it provides the best anchor for your customer experience management (CEM) program. Complement NPS with other metrics and insights from various points along the customer journey, and you have a comprehensive, actionable view of your customer experience performance.

Our complete customer experience management software, NICE Satmetrix NPX, has you covered for every aspect of your work. Use it to collect real-time feedback, sure, but also for so much more. Analyze and report on your data (even text), share and collaborate companywide, drive follow-up actions, and get the clear-eyed knowledge you need to prioritize and plan.

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Learn more about Oracle WebCenter
Learn more about Satmetrix Net Promoter
Sample Customers
Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and FisheriesElion, Experian, Busey
Top Industries
VISITORS READING REVIEWS
Software R&D Company55%
Government9%
Comms Service Provider5%
Outsourcing Company5%
No Data Available
We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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