Oracle WebCenter vs Satmetrix Net Promoter comparison

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Executive Summary

We performed a comparison between Oracle WebCenter and Satmetrix Net Promoter based on real PeerSpot user reviews.

Find out what your peers are saying about Freshworks, Qualtrics, ServiceNow and others in Customer Experience Management.
To learn more, read our detailed Customer Experience Management Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
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Quotes From Members
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Pricing and Cost Advice
  • "The price needs to be lowered."
  • "The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."
  • "WebCenter's pricing is on the higher side."
  • More Oracle WebCenter Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:WebCenter's interface is very user-friendly.
    Top Answer:WebCenter requires a lot of design effort to upload content to our regular system. Its performance is also not up to the market standard, and its agility and adaptability could be improved.
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    Ranking
    Views
    39
    Comparisons
    27
    Reviews
    1
    Average Words per Review
    189
    Rating
    7.0
    Views
    38
    Comparisons
    18
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    WebCenter, FatWire
    Net Promoter
    Learn More
    Overview

    Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies. 

    Use your NPS as the key measure of your customers’ overall perception of your brand. Because NPS is a leading indicator from growth, it provides the best anchor for your customer experience management (CEM) program. Complement NPS with other metrics and insights from various points along the customer journey, and you have a comprehensive, actionable view of your customer experience performance.

    Our complete customer experience management software, NICE Satmetrix NPX, has you covered for every aspect of your work. Use it to collect real-time feedback, sure, but also for so much more. Analyze and report on your data (even text), share and collaborate companywide, drive follow-up actions, and get the clear-eyed knowledge you need to prioritize and plan.

    Sample Customers
    Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries
    Elion, Experian, Busey
    Top Industries
    REVIEWERS
    Pharma/Biotech Company22%
    Financial Services Firm22%
    Healthcare Company11%
    Marketing Services Firm11%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm9%
    University9%
    Government7%
    No Data Available
    Company Size
    REVIEWERS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise11%
    Large Enterprise61%
    No Data Available
    Buyer's Guide
    Customer Experience Management
    March 2024
    Find out what your peers are saying about Freshworks, Qualtrics, ServiceNow and others in Customer Experience Management. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Oracle WebCenter is ranked 20th in Customer Experience Management with 12 reviews while Satmetrix Net Promoter is ranked 33rd in Customer Experience Management. Oracle WebCenter is rated 7.0, while Satmetrix Net Promoter is rated 0.0. The top reviewer of Oracle WebCenter writes "Has a user-friendly interface but performance is not up to scratch". On the other hand, Oracle WebCenter is most compared with Oracle Content Management, SharePoint, Adobe Experience Manager, WebLogic Suite and Liferay Digital Experience Platform, whereas Satmetrix Net Promoter is most compared with .

    See our list of best Customer Experience Management vendors.

    We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.