We performed a comparison between Outreach and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Salesforce, Zoho and others in Opportunity Management."It's allowed us greater visibility into the number of touches it takes to generate a real opportunity as well as overall visibility to seller activity. We are getting better data on what messaging works when reaching out to prospects."
"It is nice to have the install base information at your fingertips when you look up a company."
"The type of customization that comes with Salesforce CRM gives me a lot of liberty and ease of access to add any information that I wish to add. For example, the name, email ID, designation, the name of the decision maker, when the client joined the company, and the amount of influence he will have on the product."
"Salesforce helps up keep track of candidates."
"I find the forecasting the most valuable feature. It's valuable because there are two types of forecasting, customizable and collaborative forecasting."
"The automation of Salesforce Sales Cloud makes the process very easier to focus on leads and converts them automatically to accounts, contacts, and opportunities."
"Salesforce Sales Cloud is very reliable and provides good stability and security."
"We can also customize Salesforce Sales Cloud to our customer's company requirements. As for your demand, you can customize it. There are so many configurations we can do with the application. There is a lot of functionality that you can implement. It's an easy-to-use, user-friendly, and secure platform."
"The most valuable features are performance and integration."
"Reporting at the 20,000 foot level needs to be improved. I want to be able to see how many emails are opened twice vs three times vs four times."
"The solution is secure. However, they could always improve on security."
"It is very clunky. Its interface can be more user-friendly. There is always way too much information going on in Salesforce. It puts too much on your screen. It gives you every piece of information in the world, whereas I need less. It would be nice for it to be cleaned up a bit."
"It does not include a professional accounting system, it is operations and it is CRM. It is not capable of accounting things."
"An area for improvement would be the ease of configuration."
"Its reporting capabilities can be improved. Its reporting interface should be improved to personalize reports."
"One area where the solution could improve is with handling feature requests."
"The solution can be difficult to understand for customers of Salesforce."
"Salesforce Sales Cloud needs a more user-friendly interface."
Earn 20 points
Outreach is ranked 8th in Opportunity Management while Salesforce Sales Cloud is ranked 2nd in Opportunity Management with 93 reviews. Outreach is rated 9.0, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Outreach writes "Provides greater visibility into the number of touches it takes to generate a real opportunity as well as overall visibility to seller activity". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Outreach is most compared with Apollo.io and SalesLoft, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and IQVIA Orchestrated Customer Engagement.
See our list of best Opportunity Management vendors.
We monitor all Opportunity Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.