OutSystems vs Salesforce Platform comparison

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5,306 views|2,851 comparisons
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1,103 views|1,035 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between OutSystems and Salesforce Platform based on real PeerSpot user reviews.

Find out in this report how the two Mobile Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OutSystems vs. Salesforce Platform Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"OutSystems is easy to use.""There is literally a ton of stuff it can do. It's very flexible.""It is easy to use.""The most valuable features of OutSystems are the user interface, the flexibility to quickly integrate with almost anything in the system, and the ability to connect with databases.""Speed of delivery: We were able to reduce development time by 30%.""The most valuable feature of the solution is that it allows users to easily build applications.""It is very stable.""The scratch coding is useful. The solution is easy to understand."

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"A very flexible solution.""It is very user-friendly, and intuitive, it will lead you and take you to the next steps.""We use this solution to track customer activities, opportunities and contact information.""One can do almost everything using Salesforce's OOTB functionality without much investment.""The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation.""The product is pretty responsive.""Scalability to configure and integrate.""It is a platform that allows you to get applications quickly to the end user in a secure way."

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Cons
"OutSystems could improve by being more like GitHub. It would be more helpful for us for division management and version control for our application.""The largest obstacle currently associated with OutSystems is its high cost and limited availability of skilled personnel. Despite being a rapid application development platform, having a highly skilled individual familiar with the platform can be much more beneficial than an inexperienced individual. Because there is a shortage of people with the necessary OutSystems skills, utilizing the platform can become expensive. This makes little sense, considering that a rapid application development platform should be accessible to the average person. However, having a highly skilled individual can greatly increase productivity, making the cost worthwhile.""The integration points need to be increased. People have also started to adopt this solution for their regular needs. That means it's not only the big enterprises that are adopting this solution. There are also small and medium enterprises that are adopting it. I've read that where you have large deployments, OutSystems starts to crumble a bit. That is the idea that no customer would know at the beginning and would also not like to hit the wall there. When it is on the client, there are a lot of applications already on low-code, and then suddenly you realize that you want to do some big applications, and you face hurdles. This is the general feedback for all such platforms.""The solution's testing framework needs to be improved, and the workflow should be slightly more mature.""One of the biggest areas for improvement is that every time an existing data element is modified, it creates a new data element. It doesn't really modify that particular data element. So, a user has to follow an extra step of removing the existing data element and bringing in the new and modified data element that is being added, which sort of goes into negative productivity.""The asynchronous processing and multithreading tasks for which the current resources of the platform are very generic and not built for the end-user. Any asynchronous jobs have to be constructed with an end-user dashboard to allow inspection of the status of the activities.""We had some lagging issues under high data loads, and the solution needed to be customized to improve this.""Since we first started using OutSystems, they switched their language support from Java and .NET to .NET only, which was a bit of a surprise. Their language support could be better in this sense, although on our resource side it is now a bit more flexible."

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"Their reporting needs to be improved. It should be easier. I don't know how, but it needs to be easier.""In terms of features, for our business needs, we have more than enough right now. There is nothing that we are missing or would like to add. They can maybe share some best practices so that when you are starting, you can stick to a good process, and you don't have to think so much about the process that you want or your CEO or CMO wants. The process should not be based on one person in the company. Having some best practices will make it easier to get started. These best practices can be based on what has worked for others. Its basic version is pretty simple, and the customizations are up to the companies, which can make startups like ours lose a lot of time in figuring out what all stakeholders want rather than what would work.""Salesforce Platform operates as a cloud system, and within our organization, numerous internal systems handle data processing. While real-time data retrieval is feasible through services, achieving real-time communication poses some challenges.""When we're documenting information such as notes, and so forth, if we were to go back to the same case all notes go missing.""The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform.""Pricing is the biggest factor. The cost right now is too high and I've had a lot of clients leave.""I would like to see the organizational details improved to make it less difficult to bring new clients on board.""The initial setup process was a complex thing to do because four different organizations were working together."

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Pricing and Cost Advice
  • "OutSystems was open to a deal that worked for both sides."
  • "It is still very expensive, so small companies can’t generally afford it... Still, the time saving on development and delivery is worth the value."
  • "You should contact OutSystems for more details but my opinion is that it is not for small business budgets."
  • "Pricing could be a concern. You have to pay yearly, even after you have completed your development."
  • "For a single application, it's too expensive."
  • "OutSystems is a good solution, but it's not cheap."
  • "I think the pricing for OutSystems is comparable with similar solutions. I would place it somewhere in the middle. We pay for the bundle and don't pay anything extra in terms of licensing and other fees."
  • "The subscription is billed on a yearly basis."
  • More OutSystems Pricing and Cost Advice →

  • "Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
  • "Pricing and license differ and depend on how much license you are purchasing from them."
  • "It is an expensive program."
  • "The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
  • "The solution is a bit expensive."
  • "It is expensive. Licensing is on an annual basis."
  • "It is quite expensive. Its developers come at a premium cost, which makes it expensive."
  • "It is expensive."
  • More Salesforce Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping the… more »
    Top Answer:I cannot really name an industry in which OutSystems cannot be beneficial. Who does not want to make top-notch applications that work in no time? And OutsyStems does exactly that. The low-code… more »
    Top Answer: We started using OutSystems fairly recently, so we are still on the free version of it. My company is still testing how we like the platform, but so far, we have been satisfied with it and will… more »
    Top Answer: I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in… more »
    Top Answer:Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations that… more »
    Top Answer:At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it… more »
    Ranking
    Views
    5,306
    Comparisons
    2,851
    Reviews
    26
    Average Words per Review
    481
    Rating
    8.5
    Views
    1,103
    Comparisons
    1,035
    Reviews
    29
    Average Words per Review
    439
    Rating
    8.2
    Comparisons
    Also Known As
    Salesforce1, Force.com, Salesforce App Cloud
    Learn More
    Overview

    OutSystems is a platform for low-code application development that unites design, code, and deployment to simplify development so any business can create innovative solutions in a timely manner. There are various use cases an organization can employ with OutSystems, including:

    • Customer portals: Through OutSystems, companies can easily create customer portals and mobile applications and deploy them faster in comparison to manual coding. The platform offers businesses the opportunity to develop secure, scalable, and customized applications that support their and their customers' needs.

    • Internal apps: Using this solution, companies can also build internal applications and portals which can be used for their workforce. Using these, organizations can overcome their internal app backlog, bridge gaps between systems, and facilitate their work process.

    • Core systems: Custom software for running a business can also be developed using OutSystems. The tool shortens the time for developing core systems and delivers them flexible and personalized to each business' needs.

    OutSystems offers faster development and deployment times than hand-coding while delivering unique and personalized solutions to its customers. The main focus of OutSystems is high-performance low code which enables businesses to create functional products that answer their needs. It offers clients the ability to develop enterprise-grade applications with a high level of security.

    The product stands out from its competitors as it offers:

    • Serious applications
    • Serious productivity
    • Serious scalability

    It ensures its clients that the applications built using this platform are as scalable as hand-coded ones while increasing workspace productivity and evolving applications’ capabilities.

    OutSystems Features

    OutSystems has various features through which users can develop and deploy highly efficient applications and other products. Some of the features include:

    • Monitoring: The tool has a feature that allows real-time monitoring of the usage of applications and their performance. All insights are reported to companies via the intuitive interface.

    • APIs: OutSystems is completely scalable through application programming interfaces.

    • Security: The product offers its users a high level of enterprise security for their applications as well as for their data.

    • Mobile: Every application created on OutSystems can be deployed for mobile. The product also provides the option to monitor the performance of applications to detect any issues.

    • DevOps automation: The product facilitates and shortens the development time of applications through various automation which help users create apps without the help of developers, as well as providing developers with additional resources.

    • Agile development: Every company that seeks to perform agile development can benefit from the native support this tool provides.

    • Debugging engine: OutSystems has an integrated debugging engine that can be utilized in the development and deployment processes, shortening the time it takes for developers and businesses to look for issues.

    • Multilingual support feature: Customers can benefit from support in multiple languages, ensuring their questions are answered understandably.

    OutSystems Benefits

    The solution offers a wide array of benefits to companies that utilize it in their application development. Some of these benefits include:

    • Visual development at high speed provides increases productivity for both businesses and users.

    • The option to integrate applications to a large number of systems without additional complications.

    • The product adds automation to all levels of development, including front end, back end, and integration, facilitating the delivery of complex applications.

    • Artificial intelligence (AI) validation ensures the high quality of applications.

    • The tool offers connectivity with more than 400 systems and existing technologies, allowing companies to save money they would otherwise have to invest in new software.

    • The multi-platform solution decreases costs for organizations by removing the need for third-party software.

    • It offers whole-team cross-functional collaboration, which can increase the technological knowledge in a company and raise the overall business expertise.

    Reviews from Real Users

    Harikrishnan R., a technical lead at Netlink Software Group America Inc, likes OutSystems because the tool helps with validation, offers good features, and is reliable.

    An owner at a consultancy thinks OutSystems is versatile with great scalability and great technical support.

    Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

    Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

    • Application development: With low code, companies can build applications faster and automate their businesses.

    • Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.

    • Security: The Shield component allows companies to secure their data and build applications.

    • Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.

    • Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.

    • Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

    Salesforce Platform Features

    Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

    • Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.

    • AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.

    • Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.

    • Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.

    • Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
    • Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.

    • Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

    Salesforce Platform Benefits

    The benefits of using Salesforce Platform include:

    • Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.

    • The tool requires a low amount of coding, making it a quick and agile way to develop applications.

    • The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.

    • The product can be incorporated with various platforms and coding languages for application development.

    • The platform can be used to create applications compatible with large database systems like MySQL and Oracle.

    • Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.

    • Salesforce Platform is compatible with desktop databases such as Microsoft Access.

    Reviews from Real Users

    A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

    Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

    Sample Customers
    Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopak
    ADP
    Top Industries
    REVIEWERS
    Computer Software Company30%
    Energy/Utilities Company10%
    Government10%
    Program Development Consultancy5%
    VISITORS READING REVIEWS
    Educational Organization26%
    Computer Software Company13%
    Manufacturing Company6%
    Financial Services Firm6%
    REVIEWERS
    Computer Software Company33%
    Comms Service Provider9%
    Financial Services Firm7%
    Non Profit5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm12%
    Government9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise13%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise35%
    Large Enterprise43%
    REVIEWERS
    Small Business36%
    Midsize Enterprise29%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    Buyer's Guide
    OutSystems vs. Salesforce Platform
    March 2024
    Find out what your peers are saying about OutSystems vs. Salesforce Platform and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    OutSystems is ranked 1st in Mobile Development Platforms with 30 reviews while Salesforce Platform is ranked 3rd in Mobile Development Platforms with 29 reviews. OutSystems is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of OutSystems writes "Helps with validation, offers good features, and is reliable". On the other hand, the top reviewer of Salesforce Platform writes "Offers out-of-the-box features and provides a wide range of capabilities under what they call "No code," "Low code," and "Pro code" options". OutSystems is most compared with Microsoft Power Apps, Appian, Mendix, ServiceNow and Bizagi, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and Appium. See our OutSystems vs. Salesforce Platform report.

    See our list of best Mobile Development Platforms vendors, best Rapid Application Development Software vendors, and best Low-Code Development Platforms vendors.

    We monitor all Mobile Development Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.