Compare OutSystems vs. ServiceNow Now Platform

OutSystems is ranked 6th in Rapid Application Development Software with 9 reviews while ServiceNow Now Platform is ranked 8th in Rapid Application Development Software with 5 reviews. OutSystems is rated 8.2, while ServiceNow Now Platform is rated 8.8. The top reviewer of OutSystems writes "Reduces the manual labor in compiling and deploying applications; simple to connect to multiple data sources". On the other hand, the top reviewer of ServiceNow Now Platform writes "Service desk functionality that has many features and is highly customizable but comes with a high cost". OutSystems is most compared with Microsoft PowerApps, Mendix and Appian, whereas ServiceNow Now Platform is most compared with Oracle Application Express (APEX). See our OutSystems vs. ServiceNow Now Platform report.
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Most Helpful Review
Find out what your peers are saying about OutSystems vs. ServiceNow Now Platform and other solutions. Updated: March 2020.
407,401 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
You can go huge - so it is definitely a scalable solution.Refactoring with TrueChange is very simple.Their out-of-the-box UI is quite good.Speed of delivery: We were able to reduce development time by 30%.For me, the most valuable feature is the flexibility the tools give us to change any customer requirements on the fly, when we are in a meeting. I also like how easy it is to deploy the code between environments and how easy it is to integrate OutSystems with other systems.The most valuable feature is Agile development. I love that you save a lot of time on development and can focus on logic and business requirements.The most important features of this tool are its visual modeling capabilities and drag and drop functionality. You can see what you are coding which makes it easy to understand and maintain. They have also created a big revolution in digital transformation by introducing native mobile app development under the same IDE.Integrations with external systems with SOAP and REST are easy to implement off-the-shelf, but a developer can always implement specific libraries for other integrations.

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The level of automation within the platform is great.This is a development platform that provides us with a strong database and a low code environment.The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks.Learning materials, such as online courses, are readily available.We have seen a big improvement in the experience that we want to create for our end users.

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Cons
It needs improvement in the AI capability.When shared extensions are updated, all the applications are redeployed.Mobile apps should have been fully native.Writing custom code still needs to be done via Integration Studio. This might have been added to the IDE.The latest version of the app generation tools could be more user-friendly.Mobile apps need improvement.There are many tutorials available but they are very basic and good for learning the platform. To develop an enterprise-grade application, advanced tutorials need to be developed to help IT professionals design/develop high-quality/performance applications.The integration Studio could be improved. It needs a tool in which we could develop C# code and then integrate into OutSystems. The application could have a better UI.

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The integration towards other ERP systems could be improved.The basic reporting system is rather static.The pricing model is complex and needs to be both lowered and simplified.The licensing for this solution, with respect to the user, needs to be improved.We would like to see AI used to automate some of the functionality in this solution.

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Pricing and Cost Advice
For a single application, it's too expensive.You should contact OutSystems for more details but my opinion is that it is not for small business budgets.It is still very expensive, so small companies can’t generally afford it... Still, the time saving on development and delivery is worth the value.Pricing could be a concern. You have to pay yearly, even after you have completed your development.OutSystems was open to a deal that worked for both sides.

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It's expensive and if you need some analytical views of your activity, there is an additional cost.Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition.

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Ranking
Views
7,689
Comparisons
5,712
Reviews
9
Average Words per Review
528
Avg. Rating
8.1
Views
282
Comparisons
90
Reviews
5
Average Words per Review
798
Avg. Rating
8.8
Top Comparisons
Compared 19% of the time.
Compared 10% of the time.
Compared 9% of the time.
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OutSystems
ServiceNow
Overview
OutSystems is the number one platform for low-code rapid application development. Thousands of customers worldwide trust OutSystems as only solution that combines the power of low-code development with advanced mobile capabilities, enabling visual development of entire application portfolios that easily integrate with existing systems.

ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

As a purpose-driven company, making work, work better for people guides everything we do.

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Sample Customers
Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopakexperian, beachbody, health partners
Top Industries
VISITORS READING REVIEWS
Software R&D Company32%
Comms Service Provider16%
Retailer9%
Financial Services Firm6%
No Data Available
Find out what your peers are saying about OutSystems vs. ServiceNow Now Platform and other solutions. Updated: March 2020.
407,401 professionals have used our research since 2012.
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