We performed a comparison between OutSystems and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There is literally a ton of stuff it can do. It's very flexible."
"The most valuable feature of the solution is that it allows users to easily build applications."
"The product is mostly stable."
"Reduces the manual labor in compiling and deploying applications and generating procedural code (by reducing development bureaucracy/processes, resulting in real gains). The LifeTime Server approach, requiring just a few steps to publish applications in production environments, is fantastic."
"Our previous solution had other overheads such as release management, version management, code management, monitoring, etc., all of which are built-in with OutSystems."
"In terms of user support and community engagement, I rate the tool a ten out of ten."
"OutSystems' best feature is that you can build tests with the flow, so even the tests are made in the PDD framework in a low-code way."
"The tool makes the development process easier."
"We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system."
"This is a development platform that provides us with a strong database and a low code environment."
"It can integrate anywhere, and you can make any kind of workflow."
"The solution is very comprehensive."
"It is an absolutely scalable solution."
"It is a scalable and a stable platform."
"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."
"The tool is generally easy to use, making it a very user-friendly product."
"When shared extensions are updated, all the applications are redeployed."
"Its ability to create and run automated tasks could be better."
"The new version could be improved."
"The dashboards in OutSystems could improve. There are a lot of tabs in the service center that can be confusing."
"The technical features are good, but the actual commercialization is out of reach."
"The tutorials for the solution should be updated."
"In my opinion, the support and the pricing could be better."
"The tool needs to improve the efficiency of its widgets."
"The solution doesn't allow users to create custom tables, which would be a big improvement."
"The product should be integrated with Power BI."
"The UI is very bad and needs to be updated."
"ServiceNow Now Platform's automation process needs improvement."
"ServiceNow Now Platform wants AI embedded in the product to make it more powerful. Generative AI that will be a part of ServiceNow Now Platform is an area of concern where improvements are required."
"What I didn't like in the ServiceNow Now Platform is testing, particularly with Visual Studio. It had a bad integration with Visual Studio because you can't compile and run it from there. You have to debug on your own and then find out where the error is through test scripts. The testing component in the ServiceNow Now Platform isn't that great. What I'd like to see in the next version of the ServiceNow Now Platform is an improvement in testing and writing scripts, and if there was a feature to just run it from the modules, then that would be great, instead of finding the error manually and checking where it is."
"It's not quick or cheap."
"The Robotic Process Automation features are not mature enough. ServiceNow could work toward that because we can leverage RP only from this platform."
OutSystems is ranked 4th in Rapid Application Development Software with 46 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 31 reviews. OutSystems is rated 8.4, while ServiceNow Now Platform is rated 8.4. The top reviewer of OutSystems writes "The visual program provides the advantage of only requiring one skill set for both the front and backend ". On the other hand, the top reviewer of ServiceNow Now Platform writes " An easy-to-use tool that allows users to upgrade the software if some enhancements are required". OutSystems is most compared with Microsoft Power Apps, Appian, Mendix, ServiceNow and Oracle Application Express (APEX), whereas ServiceNow Now Platform is most compared with Microsoft Power Apps, ServiceNow, OpenText AppWorks , Mendix and Appian. See our OutSystems vs. ServiceNow Now Platform report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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