We performed a comparison between Palo Alto Networks NG Firewalls and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of the solution are SD-WAN, filtering testing applications, web filtering, and the new VPN."
"Fortigate's most valuable feature is that it doesn't need a push policy when writing rules."
"Advanced routing (RIP, OSPF, BGP, PBR). It gives you a seamless and simple integration into a large network."
"Whenever I need something, Fortinet improves and updates the software for me."
"This version is stable. I don't have any issues with this solution, in our environment, it works well."
"The most valuable feature of Fortinet FortiGate is the simple configuration."
"I like Fortinet's cloud management. It allows me to manage all my devices in different branches for three cloud accounts. Even though I use on-prem devices, I can manage everything on the cloud."
"Fortinet FortiGate has many valuable features, such as IDS, and intrusion detection. It has security features that are in part with the technologies that are available in the market."
"The solution's most valuable feature is the robust firewall, which we can also use as a UTM device."
"It's a next-generation firewall and it's pretty stable. You don't have to worry about if you restart it for some maintenance. It will just come back."
"The most important thing is that it's really user-friendly. I have almost stopped using the CLI because I like the graphical interface. You can do whatever you want on a single screen, including all the configuration and implementation, using Panorama. You don't have to switch from one place to another."
"Innovative, advanced threat protection is the most valuable feature."
"I like the firewall's vulnerability management features, which give you reminders to update your system and update your OS."
"I like the remote access and URL filtering features that are available on global products."
"Most of the features in Palo Alto are very valuable."
"With its single pane of glass, it makes monitoring and troubleshooting a bit more homogeneous. We are not looking at multiple platforms and monitoring management tools. It is more efficient from that perspective. It is more of a common monitoring and control system for multiple aspects of what used to be different systems. It provides efficiency and time savings."
"The policies are very intuitive and easy to configure, with very little possibility of messing things up."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it."
"Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere."
"The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."
"We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution."
"Tech support is good."
"We use ZIA for outbound internet connectivity. The internet traffic of on-prem users will be directed to the ZIA cloud for security checks and web filtering."
"I would like reporting to be improved and should offer a lot more tools to monitor the products."
"With the addition of some features, it is possible that FortiGate can be used in all verticals."
"The solution could be more user friendly."
"The logging details need to be improved."
"I think they need to improve more in order to be a competitor with the leaders of the field."
"Its price could be better."
"The solution lacks sufficient filtering."
"There are a lot of bugs I have found in the solution and it is difficult to upgrade. These areas need improvement."
"I would like the option to be able to block the traffic from a specific country in a few clicks."
"When we looked at it originally, we needed to host the Panorama environment ourselves. I would prefer it if we could take this as a service. It might be that it is available, but for some reason we didn't choose it. The downsides of hosting are that we need to feed and water the machines. We are trying to move to a more SaaS environment where we have less things in our data centers, whether they be in our cloud data centers or physical data centers, which can reduce our physical data center footprint."
"The cost of the device is very high."
"The solution needs some management tool enhancements. It could also use more reporting tools."
"Palo Alto could do better with integrating the Palo Alto Next-Gen Firewall with SD-WAN. The biggest issue with Palo Alto is that they are expensive. They are very expensive for what they offer. They should improve their pricing."
"The scalability compared to other products is not good. You need to change the box whenever you want your number of connection sessions to increase."
"I would like to see more integration."
"In my opinion, the training provided is satisfactory, but there is certainly room for improvement. It would be great to have more comprehensive training at a lower cost, or even for free."
"It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work."
"Technical support could be better."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."
"We'd like for them to include some sort of antivirus tool."
"They should enhance the audit reporting feature."
"There are a few features that are not compatible with the Azure cloud."
More Palo Alto Networks NG Firewalls Pricing and Cost Advice →
Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 161 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Palo Alto Networks NG Firewalls is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and Netgate pfSense, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Palo Alto Networks NG Firewalls vs. Zscaler Internet Access report.
We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.