We performed a comparison between Palo Alto Networks NG Firewalls and Zscaler Cloud Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The payment function for applications is good."
"The most valuable feature is the bundled subscription, which is IPS, TV and web filtering."
"We use a southern institution that's audited for IT security and the reporting that automatically comes off the unit makes it much easier to meet compliance standards and makes it easier as far as the amount of time that has to be spent to compile that information. If you get your reporting set up correctly when you initially set it up, you just select the one you want and hit print. The auditing trail on it is the best feature."
"The multi-tenancy feature is most valuable. It integrates very well with FortiManager and FortiAnalyzer."
"FortiGate firewalls are easy to manage through a user-friendly web interface. They also have advanced features like DDoS and DLP. However, I wouldn't recommend enabling all of these features on one device because it can cause performance issues."
"It blocks the vulnerabilities that can negatively impact us."
"Fortinet FortiGate's reliability is valuable."
"The next-gen features, the unified threat management capabilities are something that just about everybody is interested in at this point."
"I have found it to be reliable and very easy to use. I haven't really encountered many problems with it because its documentation is clear and readily available on their website."
"The most valuable features are the IPS/IDS subscriptions."
"The most valuable feature is the ability to deeply analyze the connection or connection type."
"It is critical that Palo Alto Networks NG Firewalls embeds machine learning in the core of the firewall to provide inline, real-time attack prevention. In my environments, we have an integration with a third-party vendor. As soon as there is new information about new threats and the destination that they are trying to reach on any of our network devices, that traffic will be stopped."
"I typically get involved with it when it comes to audit and compliance and having to gather evidence of those firewalls, routers, and rule sets. The evidence that I typically need is there."
"The technical support is great."
"One of the most valuable features of Palo Alto Networks NG Firewalls is application symmetries."
"We have found the SSL decryption within this solution to be great; you can enable this feature and have the ability to see more of what is happening across your network."
"The product’s firewall and VPN package are fantastic compared to any other solution."
"Zscaler Cloud Firewall understands the applications in the current generation and adapts to the present generation cloud applications."
"It provides in-depth visibility into your network, ensuring that traffic flowing into your organization, be it from offices or individual users, is effectively filtered and secured through multiple layers of protection."
"The scalability is okay. We have around 2200 people using this solution."
"The solution is scalable."
"Once you have Zscaler running you have access to configure it however you want."
"It helps a lot of companies to reduce their downtime. Also, It helps businesses in terms of being secured and protected from any threats."
"The initial setup is straightforward."
"I would like to have logs, monitoring, and reporting for a month without extra fees."
"FortiGate support could do some improvements on their IPv6 configuration. Right now it's still in the very early stage for utilizing in an enterprise level network environment."
"There are a lot of bugs I have found in the solution and it is difficult to upgrade. These areas need improvement."
"I don't really have anything negative to say as far as Fortinet firewalls are concerned. If anything, they can support a user a little bit better. They can stop being so time-sensitive about how much time the support call has taken, and they can help you do it yourself."
"Fortigate's hardware capacities could be improved."
"Stability and technical support are the two major issues I have found with Fortinet."
"While FortiGate is cheaper than most other solutions, we're seeing increased license renewal costs. Most of our clients are asking for more significant discounts because the price is going up."
"They should make the rule sets more understandable for the end user. When you're trying to explain to somebody how a computer network is secured, sometimes it's difficult for an end user or customer to understand. If there was a way to make the terminology more accessible to the end user, the set up could be easier. They should translate the technical jargon to an easily relatable and understandable conversation for the end user, the customer, that would be brilliant. Particularly in an environment where the IT structure is audited regularly, there's always pressure from the auditor to up the standards and up the security and you get your USCERT's that come out and there's a warning about this and the customer will want to lock out so much and when you apply it they run into issue where they can't search the internet or print to their remote office. Of course they can't print to your remote office, they just locked it up. They should make the language more understandable for the customer. If there's a product out there that made the jargon understandable to John Q. Public, I would buy that."
"I would like them to improve their GUI interface, making it more user-friendly."
"Based on the features that I have seen so far, I do not see any room for improvement, but they can improve their CLI documentation. I haven't really seen much when it comes to CLI documentation."
"The only area I can see for improvement is that Palo Alto should do more marketing."
"In the future, I would like to see more OTP features."
"In my opinion, the training provided is satisfactory, but there is certainly room for improvement. It would be great to have more comprehensive training at a lower cost, or even for free."
"A major concern is making the licensing more accessible to enable small municipalities to afford and manage their own systems independently."
"The solution could offer better pricing. We'd like it if it could be a bit more affordable for us."
"Palo Alto Networks NG Firewalls need better training modules. You have to do a lot of reading prior to watching the training videos, and it's good for people who are really into it. However, often you want to use a video for a TID. You want to see how to do something rather than spend 30 minutes reading and then another 30 minutes watching the class. As a result, I take third-party training classes rather than Palo Alto's training because they are a lot better."
"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service."
"The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release."
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
"We are having some issues with internet access being denied when organizational ID-based policies change. For example, a lower level employee ends up getting the same level of access as that of a higher level employee."
"There are some areas it could improve when it comes to blocking, we have to block some things manually. For example, if we block a top-level domain we have seen that the new IPs come through, the IPs are not blocked. There should be some more granular way of doing it. My only request is if you're blocking something at a top level, the sub-level sub-domains and all those other IPs should be blocked too automatically."
"They do not provide a few components that are fundamental to differentiate the products"
"Its technical support services could be better."
"When it comes to customer support, there is room for improvement in Zscaler's service."
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Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 161 reviews while Zscaler Cloud Firewall is ranked 24th in Firewalls with 15 reviews. Palo Alto Networks NG Firewalls is rated 8.6, while Zscaler Cloud Firewall is rated 8.4. The top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". On the other hand, the top reviewer of Zscaler Cloud Firewall writes "A highly stable and comprehensive cloud security and access solution". Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and Netgate pfSense, whereas Zscaler Cloud Firewall is most compared with Azure Firewall, OPNsense, Cisco Secure Firewall, Check Point NGFW and Sophos XG. See our Palo Alto Networks NG Firewalls vs. Zscaler Cloud Firewall report.
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