Cortex XDR by Palo Alto Networks vs SentinelOne Singularity Complete comparison

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Comparison Buyer's Guide
Executive Summary
Updated on May 24, 2022

We performed a comparison between Cortex XDR by Palo Alto Networks and SentinelOne based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Most Cortex XDR reviewers and all SentinelOne reviewers say that the initial setup is straightforward.
  • Features: Users of both products are happy with their high level of protection, stability, scalability, and user interfaces. Cortex XDR users say it is a lightweight solution and like its remote access options, but would like to see more integration with other platforms. SentinelOne users report being very satisfied with its performance, multiple security features, and the visibility it provides. A few CrowdStrike Falcon users would like to see better reporting abilities and improved role-based access.
  • Pricing: Cortex XDR users write that the solution is expensive. Most SentinelOne users feel that the price of the product is fair.
  • ROI: While Cortex XDR reviewers do not mention ROI. SentinelOne users report a significant ROI.
  • Service and Support: Users of both solutions are satisfied with the level of support they receive.

Comparison Results: Both products receive high marks from reviewers. However, SentinelOne comes out on top in this comparison due to its impressive security and EDR features, attractive price, and impressive ROI.

To learn more, read our detailed Cortex XDR by Palo Alto Networks vs. SentinelOne Singularity Complete Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The product integrates security into one tool instead of having third-party security tools.""The most valuable features of Microsoft 365 Defender are the combination of all the capabilities and centralized management.""I like Defender XDR's automation capabilities. XDR isn't automated by default, but you can automate it to respond. If an attack is performed anywhere within the organization, you can isolate that instance from the network. This is what I can figure out for it. When integrated with Sentinel, you can set up playbooks to automate all the alerts gathered on Sentinel from different Microsoft solutions. Sentinel has a wider range of capabilities than XDR.""The timeline feature is excellent. I also like the phishing simulation. We have phishing campaigns to educate employees and warn them about these threats.""The most valuable feature is probably the aggregation and correlation of the different telemetry points with Defender for Identity, Defender for Endpoint, and Defender for Cloud Apps. All of these various things are part of that portal. We've wanted that single pane of glass for years.""It's a great threat intelligence source for us, providing alerts for things it detects on the network and on the machines. We've used it often when there is a potential incident to see what was done on a computer. That works quite nicely because you can see everything that the user has done...""It's a very scalable tool that can be used in a very small environment or in a very large environment. Everything can be managed from a simple dashboard and can be scaled up or down depending on the customer's environment.""The most valuable feature of all is the full integration with the rest of the software in the operating system and Office 365, as well as Microsoft SCCM. It is quite easy for us to work with the whole instance of Microsoft products. This integration improves the benefits of the whole suite of products."

More Microsoft Defender XDR Pros →

"Its interface and pricing are most valuable. It is better than other vendors in terms of security.""This software helps us understand any issues that may arise when someone is not at work.""The initial setup is pretty easy.""The initial setup is easy.""If there are multiple alerts, the app will automatically create and rate an event instead of going through each one.""Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about.""Threat identification and detection are the most valuable features of this solution.""Cortex XDR by Palo Alto Networks is easy to use and does not consume a lot of hardware resources."

More Cortex XDR by Palo Alto Networks Pros →

"Its capacity to prevent new threats.""We find the solution to be scalable.""The best thing SentinelOne has done for us is that it gives us insight into the endpoints. We never had insight into lateral movement threats before. Once a threat known as Qbot gets on the network, it actually spreads throughout sub-networks quickly. SentinelOne has detected that and saved our bacon. We were able to get in there and stop the threat, lock it down, and prevent it from actually spreading through. It would have been 50 or 60 computers. It had spread through in a few minutes. We have a lot of HIPAA data and FERPA data that we need to keep protected.""SentinelOne's auto-rollback feature is the most valuable.""They provide a map, a process tree, and that is pretty good for analysis.""In terms of the engines that SentinelOne uses, it has stopped various scripts from running and it's highlighted lateral movement that we weren't expecting.""The deep visibility feature is valuable. It is helping enrich our IR team in their investigations.""SentinelOne also provides equal protection across Windows, Linux, and macOS. I have all of them and every flavor of them you could possibly imagine. They've done a great job because I still have a lot of legacy infrastructure to support. It can support legacy environments as well as newer environments, including all the latest OS's... There are cost savings not only on licensing but because I don't have to have different people managing different consoles."

More SentinelOne Singularity Complete Pros →

Cons
"In the future, it would be beneficial for Microsoft to consider making the product more user-friendly or simplified for those who are interested in using it. Currently, it requires a high level of technical expertise, making it challenging for beginners or less experienced individuals.""The support from Microsoft could improve. There are times I have to wait for a response from a qualified specialist.""The logs could be better.""The user interface of Microsoft 365 Defender could improve. They could make it simpler.""A simple dashboard without having to use MS Sentinel would be a welcome improvement.""I would like more of the features in Defender for 365 to be included in the smaller licenses. Even if I buy a small license and don't need everything, security shouldn't be a question. Security is one of the main aspects of all projects from our side, so it would be nice to have more features in the smaller licenses.""Microsoft tends to provide too many features, which makes the solution prone to bugs.""The licensing is a nightmare and has room for improvement."

More Microsoft Defender XDR Cons →

"Cortex XDR by Palo Alto Networks could improve by adding a sandbox feature to better compete with their competitors which have it.""There's an overall lack of features.""The solution needs better reports. I think they should let the customer go in and customize the reports.""Although I would say this product is highly-rated, it could probably do more because nothing does everything that you want.""In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations.""Every 30 or 40 days, there's a new version and we need to go and make sure our customer's laptops are upgraded.""Managing the product should be easier.""The price could be a little lower."

More Cortex XDR by Palo Alto Networks Cons →

"The area where it could be improved is reporting. They have some online reporting, but it would be nice to be able to pick and choose. When I'm looking at the console, I would love to be able to pull certain things into a report, the things that are specific to me.""I would appreciate seeing the browser extension react more effectively to events, going beyond mere detection.""The only problem I have is they don't manually review the threat files. That's the only thing I'm concerned about.""If it had a little bit more granularity in the roles and responsibilities matrix, that would help. There are users that have different components, but I'd be much happier if I could cherry-pick what functions I want to give to which users. That would be a huge benefit.""SentinelOne is making a lot of moves to acquire various companies, but the roadmap isn't clear, and it is still uncertain how the new acquisitions will integrate. For example, SentinelOne recently acquired a mobile security solution, but there is no real integration between the platforms.""The training for SentinelOne Singularity should be free. The solution has a lot of features but we do not know how to use them all. The moment someone purchases the solution they should contact them and provide them with a feature session on how to use the features.""Maybe they can develop some firewall aspects for it to better protect us.""Using the filters takes a little bit of time to get to used to."

More SentinelOne Singularity Complete Cons →

Pricing and Cost Advice
  • "The solutions price is fair for what they offer."
  • "The price could be better. Normally, the costs depend on the country you're located in for the license. When we were in the initial stage, we went with the E5 license they call premium standard. It cost us around $5.20 per month for four users."
  • "The price of the solution is high compared to others and we have lost some customers because of it."
  • "Microsoft is not competitive with the pricing of the solution. The competitors are able to offer lower discounts. The price of the solution is higher."
  • "We have a lot of problems in Latin America regarding the price of Microsoft 365 Defender, because the relationship between dollars and the money of the different countries, it's is a lot. Many customers that have small businesses say that they would like the solution but it is too expensive. However, large companies do not find the cost an issue."
  • "The most valuable licensing option is expensive, so pricing could be improved. Licensing options for this solution also need to be consolidated, because they frequently change."
  • "Microsoft should provide lower-level licensing options. They should do it in such a way that even an individual could purchase a license, and it should be entirely flexible."
  • "They have moved from a licensing model to pay-per-use... The question is: What happens if, for any reason, there's not enough budget to accept this model? That could be a great problem."
  • More Microsoft Defender XDR Pricing and Cost Advice →

  • "I feel it is fairly priced."
  • "The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
  • "We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
  • "It is "expensive" and flexible."
  • "Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
  • "I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
  • "It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
  • "The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
  • More Cortex XDR by Palo Alto Networks Pricing and Cost Advice →

  • "The price is competitive, if you compare it with other solutions on the market."
  • "Spend money on the security for the endpoint."
  • "The price for it is very competitive compared to other Next Gen EPP."
  • "The per-seat cost is low, but you have to commit to a certain number of licenses for a year."
  • "The larger count you have, the deeper discount you will receive in your contract."
  • "Our licensing fees are about $5 USD per endpoint, per month."
  • "USD$6 per end point which decreases as end points increase."
  • "Pricing is a bit of a pain point. That's where we have not been able to convince all of our customers to use SentinelOne. The pricing is still on the higher side. It's almost double the price, if not more, of a normal antivirus, such as NOD32, Kaspersky, or Symantec."
  • More SentinelOne Singularity Complete Pricing and Cost Advice →

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    Answers from the Community
    Netanya Carmi
    Eric Rise - PeerSpot reviewerEric Rise
    Real User

    I haven't used Cortex. My worry with it and every other solution is how well does it perform when disconnected from the cloud/ the internet?


    S1 - I have been using it for a couple of years now without an issue. I had been using Cylance prior. I've been very happy with the S1 solution. Works with or without the Internet.

    ITSecuri7cfd - PeerSpot reviewerITSecuri7cfd (IT Security Coordinator at a healthcare company with 10,001+ employees)
    Real User

    Depends on the size, scope and needs of your environment. 


    XDR is an ok monitoring/alerting tool, especially if you have a Palo Alto firewall already and everything can integrate well together. However, S1 is a superior tool IMHO and can catch and fix things automatically if you so choose (magic quadrant agrees). 


    Cost-wise XDR is probably cheaper but I don't know specifics on-prem vs cloud. S1 is a cloud tool but is extremely fast and responsive compared to some other tools we POC'd and can support legacy devices w2k8 and below or Linux or VDI without having to special of workarounds. So again, it depends on your needs, environment and cost.

    Questions from the Community
    Top Answer:Scanning, vulnerability reporting, and the dashboard are the most valuable features.
    Top Answer:While Microsoft Defender XDR carries a higher cost, its ease of use compared to Defender may justify the investment.
    Top Answer:While the XDR platform offers valuable functionalities, it falls short of other solutions in its ability to deliver a… more »
    Top Answer:Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks.… more »
    Top Answer:Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that… more »
    Top Answer:Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface… more »
    Top Answer:Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is… more »
    Top Answer:The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers… more »
    Top Answer:We do not encounter a lot of issues with the pricing of SentinelOne. The pricing is reasonable. The solution offers a… more »
    Comparisons
    Also Known As
    Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
    Cyvera, Cortex XDR, Palo Alto Networks Traps
    Sentinel Labs, SentinelOne Singularity
    Learn More
    Interactive Demo
    Palo Alto Networks
    Demo Not Available
    SentinelOne
    Demo Not Available
    Overview

    Microsoft Defender XDR is a comprehensive security solution designed to protect against threats in the Microsoft 365 environment. 

    It offers robust security measures, comprehensive threat detection capabilities, and an efficient incident response system. With seamless integration with other Microsoft products and a user-friendly interface, it simplifies security management tasks. 

    Users have found it effective in detecting and preventing various types of attacks, such as phishing attempts, malware infections, and data breaches.

    Watch the Microsoft demo video here: Microsoft Defender XDR demo video.

    Cortex XDR by Palo Alto Networks is the first threat detection and response software to combine both visibility across all types of data as well as autonomous machine learning analytics. Threat detection very often requires analysts to divide their attention among many different data streams. This platform unifies a vast variety of data flows, which allows analysts to assess threats from a single location. Users can now maintain a level of visibility that other threat detection programs simply cannot offer. This level of transparency lends itself to both quick identification of problems that arise and the equally quick development of a potential solution.

    Cortex XDR’s machine learning works on many different levels to detect and prevent threats. It is constantly scanning for threats and vulnerabilities. The solution can scan up to 5.4 billion IP addresses in three-quarters of an hour. This allows it to spot weak points in the system and notify administrators long before hackers can take advantage of vulnerabilities. Once the Artificial Intelligence (AI) discovers an issue or an area where an issue could potentially take place the system creates a log of the information and subsequently sends an alert to system administrators. The AI takes the information that it has gathered and uses it to assign threat levels to the issues that it detects. Following this, a human analyst will be assigned to manually assess the issue and deal with it accordingly. You can set it to automatically respond to the threat by isolating the issue while analysts investigate it.

    Benefits of Cortex XDR

    Some of Cortex XDR’s benefits include:

    • The use of advanced AI analytics, behavior analytics, and custom-made detection to detect advanced threats before they occur.
    • The ability to group similar threat alerts, reducing incoming alerts by as much as 98%. This allows analysts to avoid being overwhelmed by the volume of incoming alerts.
    • The ability to investigate threats as much as 8 times faster than would be possible with other software. The machine learning, when coupled with the unified data stream that Cortex XDR collects, significantly increases the ability to more quickly discover the root cause of a threat.

    Reviews from Real Users

    Cortex XDR by Palo Alto Networks software stands out among its competitors for a number of reasons. Two major ones are its ability to isolate threats while enabling them to be studied and the way that the software combines all of the data that it gathers into a single, more complete picture than other solutions offer.

    PeerSpot users note the effectiveness of these features. A network designer at a computer software company wrote, “The solution has a very helpful isolation feature. If any system gets compromised, with one click I can access the system and isolate it from other networks, and then go into further forensic investigation of the current threat without compromising anything else.”

    Jeff W., Vice President/CTO at Sinnott Wolach Technology Group, noted, “The ability to kind of stitch everything together and see the actual complete picture is very useful. I guess you'd call it a playbook. Some people call it the forensics analysis of what was happening on particular endpoints when they detected some malicious behavior, and what transpired before that to cause that. It is also very user friendly.”



    SentinelOne is a leading comprehensive enterprise-level autonomous security solution that is very popular in today’s marketplace. SentinelOne will ensure that today’s aggressive dynamic enterprises are able to defend themselves more rapidly, at any scale, and with improved precision, by providing comprehensive, thorough security across the entire organizational threat surface.

    SentinelOne makes keeping your infrastructure safe and secure easy and affordable. They offer several tiered levels of security and varied payment options. SentinelOne works well with Linux, Windows, and MacOS, and can successfully support legacy infrastructures as well as the newer popular environments, including the latest operating systems. The single pane of glass management will save time and money by reducing manpower and ensuring comprehensive security protection of all your endpoints locally and worldwide.

    SentinelOne offers intensive training and support to meet every organization’s unique business needs.

    SentinelOne's levels of services and support include, but are not limited to:

    SentinelOne GO is a guided 90-day onboarding service to ensure successful deployment and success. It assists with the deployment planning and overview, initial user setup, and product overviews. It provides ongoing training and advisory meetings, ensuring that everything is set up correctly and that your team understands the appropriate protocols to ensure success.

    SentinelOne offers multi-tiered support based on your organizational needs from small business to enterprise, using their Designed Technical Account Management (TAM). They have support for every business level: Standard, Enterprise, and Enterprise Pro. SentinelOne is always available to ensure that you and your organization work together to minimize the risk of downtime and any threat exposure.

    Threat Hunting & Response Services

    Support for threat hunting and response include Watch Tower, Watch Tower Pro, Vigilance Respond, and Vigilance Respond Pro. Each of these services builds on the other, progressively adding features based on your organizational needs.

    Watch Tower: This is the entry-level plan and includes: Active campaign hunting and cyber crime alerts and course correction for potential threats, access to the Monthly Hunting & Intelligence Digest.

    Watch Tower Pro: Includes everything in WatchTower and customized threat hunting for all current & historical threats, unlimited access to Signal Hunting Library of Pre-Built Queries, Incident-Based Triage and Hunting, continuous customer service, followup and reporting, a Security Assessment, and quarterly Cadence meetings.

    Vigilance Respond: Includes all of the features of Watch Tower in addition to a security assessment and Cadence meetings, which are on-demand. Provides the features of Watch Tower Pro in addition to 24x7x365 monitoring, triage, and response.

    Vigilance Respond Pro: Includes all of the features of the above options, including a security assessment and quarterly cadence meeting as well as a complete digital forensic investigation and malware analysis.

    Reviews from Real Users

    Jeff D. who is an Operations Manager at Proton Dealership IT, tells us that "The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."

    "The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring." relates Rae J., Director IR and MDR at a tech services company.

    Sample Customers
    Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
    CBI Health Group, University Honda, VakifBank
    Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
    Top Industries
    REVIEWERS
    Manufacturing Company18%
    Computer Software Company12%
    Government12%
    Financial Services Firm12%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm10%
    Government8%
    Manufacturing Company8%
    REVIEWERS
    Computer Software Company18%
    Financial Services Firm13%
    Security Firm9%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Government8%
    Financial Services Firm8%
    Comms Service Provider6%
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company10%
    Financial Services Firm9%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company6%
    Comms Service Provider6%
    Government6%
    Company Size
    REVIEWERS
    Small Business43%
    Midsize Enterprise24%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise18%
    Large Enterprise57%
    REVIEWERS
    Small Business41%
    Midsize Enterprise22%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise19%
    Large Enterprise56%
    REVIEWERS
    Small Business40%
    Midsize Enterprise24%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise19%
    Large Enterprise46%
    Buyer's Guide
    Cortex XDR by Palo Alto Networks vs. SentinelOne Singularity Complete
    March 2024
    Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. SentinelOne Singularity Complete and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Cortex XDR by Palo Alto Networks is ranked 4th in EPP (Endpoint Protection for Business) with 80 reviews while SentinelOne Singularity Complete is ranked 2nd in EPP (Endpoint Protection for Business) with 174 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Cortex XDR by Palo Alto Networks writes "It provides a whole new level of visibility and integrates with most other vendors". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and Fortinet FortiEDR, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh. See our Cortex XDR by Palo Alto Networks vs. SentinelOne Singularity Complete report.

    See our list of best EPP (Endpoint Protection for Business) vendors and best Extended Detection and Response (XDR) vendors.

    We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.