Most Helpful Review
Find out what your peers are saying about Palo Alto Networks Traps vs. Symantec Endpoint Protection and other solutions. Updated: January 2019.
317,440 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
After deploying Traps, we saw the performance of the network improve by 65 to 70 percent.
Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about.
If the user leaves our premises or network, Palo Alto Traps will still be on that endpoint and will still apply our policies.
The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind.
We've had a significant increase in blocking with a decrease in false positives, because it's looking at how the files work, not just a list of files that it's been told to look for.
The anti-exploit is impenetrable. We chose Traps because it is the only product that we were not able to get anything past.
Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place.
I find it is the most reliable solution on the market.
It is a stable product.
We never expect downtime. There is also great ease of use for my admins.
It's a good proxy to control the user's access to the website.
The centralized console is great for us. It gives us one centralized console to manage all of the endpoints.
It's customizable, we're able to tune it to work with our products.
The initial setup is straightforward.
Managing SEP is very easy, and also troubleshooting part is easily managed.
There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results.
Traps doesn't work with McAfee. You need to remove McAfee to install Traps. This is very common, and its nothing that should be an issue. Some antivirus engines recognize Traps as an threat component, so maybe they need to shake hands somewhere.
Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files. It was unable to retrieve new file verdicts. It was using a thing called "local analysis" to determine if something was a malicious file or not. There was no dynamic analysis.
They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else.
There is a severe gap in functionality between Windows, Linux, and Mac versions. For example all folder restriction settings are Windows only. Traps 5.0+ does not have SAML / LDAP integration.
I think the CPU dependence should be enhanced.
Sometimes tech support is a bit slow to find a solution.
It seems that its not working very well with VMWare.
It's not cheap.
It would be nice to be able to manage the endpoints a bit further. A valuable attribute would be the management of software inventory, software deployment, and third-party software deployment. I would like to see the ability to deploy and delete unlicensed software. Many users try to install what they shouldn't, so that would be really useful.
I would like to see even more customization, the possibility to do whitelisting. It needs to be a little bit more liberal on whitelisting, even to use the name if needed, instead of hashes.
When, Microsoft releases a new OS version twice a year, you never know if the current version of Symantec Endpoint Protection will support it. You can have a lag between when Microsoft releases a new client - and then the current version doesn't work correctly - and it could be some months between updates from Symantec.
I would like to see fileless attack protection.
Pricing and Cost Advice
I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require.
It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses.
The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase.
It is "expensive" and flexible.
Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance.
We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice.
The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic.
I feel it is fairly priced.
Pricing and licensing are important to us when choosing a product.
It's not cheap.
It is the better product, even if it is a little on the higher side.
Licensing is per user. Therefore, it makes it easy to do licensing.
What we have paid for this product is good value for the work and the services that they are providing to us.
Regarding the licensing, it was important negotiate a long contract to get a more attractive price, including advanced support in case of crisis.
I’d say SEP deserves the money.
out of 53 in Endpoint Protection
out of 53 in Endpoint Protection
Compared 14% of the time.
Compared 11% of the time.
Compared 11% of the time.
Compared 30% of the time.
Compared 10% of the time.
Compared 7% of the time.
Also Known As
|Palo Alto Networks||Symantec|
Traps replaces legacy antivirus and secures endpoints with a multi-method prevention approach that blocks malware and exploits, both known and unknown, before they compromise endpoints such as laptops, desktops and servers.
Symantec Endpoint Protection is a powerful endpoint antivirus software solution, which provides multiple layers of protection against all types of known and unknown threats. Powered by SONAR and Symantec Insight, Symantec Endpoint Protection combines all the security tools that you could require into one proactive solution.
It integrates antivirus, firewall, antispyware, intrusion prevention, application control and device control, and allows you to manage all of these tools centrally from one agent. Upgrades happen automatically, and the software offers seamless migration from previous versions.
This solution maximizes the security and performance of physical and virtual systems, and is compatible with multiple operating systems, such as Windows, Mac and Linux. Symantec Endpoint Protection is recommended for environments with more than 250 users.
Learn more about Palo Alto Networks Traps
Learn more about Symantec Endpoint Protection
|CBI Health Group, University Honda, VakifBank||Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.|
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Financial Services Firm12%
Financial Services Firm23%