Most Helpful Review
Find out what your peers are saying about Palo Alto Networks Traps vs. Symantec Endpoint Protection (EPP) and other solutions. Updated: June 2019.
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We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The one feature of Palo Alto Networks Traps that our organization finds most valuable is the App ID service.
It blocks malicious files. It prevents attacks. It doesn't require many updates, it's a very light application.
The most valuable features are the fact that it was running in the background and it would intercept any weird stuff, and the fact that it would send things directly to the cloud for sandboxing. It's quite practical.
After deploying Traps, we saw the performance of the network improve by 65 to 70 percent.
Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about.
If the user leaves our premises or network, Palo Alto Traps will still be on that endpoint and will still apply our policies.
The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind.
We've had a significant increase in blocking with a decrease in false positives, because it's looking at how the files work, not just a list of files that it's been told to look for.
The most valuable feature is the virus and malware detection capability.
This solution has helped us because it is really useful for blocking all kinds of viruses.
Threat protection has always worked well.
Endpoint protection has improved our operations by protecting our servers from potential cyber threats.
Endpoint Protection is the next generation. It covers antivirus, spamware, ransomware...
The fact that it has centralized management is the most valuable feature.
The technical support is very good. They have an Indian support team, so there are no delays in receiving support.
Symantec has cloud-based endpoint protection, so whether a user is off the network or on the network, the endpoint will be protected by the cloud.
It automatically detects security issues. It should be able to protect our network devices while operating autonomously.
Managing the product should be easier.
There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly.
There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results.
Traps doesn't work with McAfee. You need to remove McAfee to install Traps. This is very common, and its nothing that should be an issue. Some antivirus engines recognize Traps as an threat component, so maybe they need to shake hands somewhere.
Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files. It was unable to retrieve new file verdicts. It was using a thing called "local analysis" to determine if something was a malicious file or not. There was no dynamic analysis.
They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else.
There is a severe gap in functionality between Windows, Linux, and Mac versions. For example all folder restriction settings are Windows only. Traps 5.0+ does not have SAML / LDAP integration.
This solution needs better compatibility with services and applications.
Sometimes, when we are creating a new policy, some of the clients are not being updated with the latest policy.
This latest version has proven unreliable for management and installation.
We must have complete dissolution with advance care protection but we are finding out that we need more Symantec technical specialists. We have identified a need to hire at least one more technical specialist familiar with Symantec to improve our solutions capabilities.
Any external device which is inserted into a computer should be subject to an auto-scan policy, to automatically scan it before accepting the device... They need to make it more user-friendly, so that when anyone puts in a USB stick it will be scanned, popping up any problems before it is used.
About four years back, Symantec's signature was very heavy and their signature patch was around 200MB or 300MB files.
There are a few negative points. They should separate the feature for each separate solution for mobile devices. The second one is about the price, it's expensive. Finally, the third would be the complexity of implementation.
I think the CPU dependence should be enhanced.
Pricing and Cost Advice
The price was fine.
When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward.
I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require.
It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses.
The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase.
It is "expensive" and flexible.
Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance.
We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice.
Compared to other products and brands here in Mexico, the price is okay, somewhere in the middle. Our solution is unique in that it can adapt to a variety of pricing and licensing constraints considering we have the corporate, government, and academic mandates. The
Pricing and licensing for our country is very good. It's not that expensive and the endpoint security is very good. It's not as cheap as some others, but they are not as good.
We pay on a yearly basis...
Zero-day threat or advanced attacks should be part of the endpoint. The product should not require you to buy a separate license.
Each annual client license is around 1200 or 1600 INR.
Pricing and licensing are important to us when choosing a product.
It's not cheap.
It is the better product, even if it is a little on the higher side.
out of 56 in Endpoint Protection for Business
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out of 56 in Endpoint Protection for Business
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Also Known As
|Palo Alto Networks||Symantec|
Traps replaces legacy antivirus and secures endpoints with a multi-method prevention approach that blocks malware and exploits, both known and unknown, before they compromise endpoints such as laptops, desktops and servers.
Symantec Endpoint Protection is a powerful endpoint antivirus software solution, which provides multiple layers of protection against all types of known and unknown threats. Powered by SONAR and Symantec Insight, Symantec Endpoint Protection combines all the security tools that you could require into one proactive solution.
It integrates antivirus, firewall, antispyware, intrusion prevention, application control and device control, and allows you to manage all of these tools centrally from one agent. Upgrades happen automatically, and the software offers seamless migration from previous versions.
This solution maximizes the security and performance of physical and virtual systems, and is compatible with multiple operating systems, such as Windows, Mac and Linux. Symantec Endpoint Protection is recommended for environments with more than 250 users.
Learn more about Palo Alto Networks Traps
Learn more about Symantec Endpoint Protection (EPP)
|CBI Health Group, University Honda, VakifBank||Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.|
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