We performed a comparison between Cortex XDR by Palo Alto Networks and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cortex XDR presents an intuitive interface, advanced identification of risks, expandability, and compatibility with various other solutions. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Cortex XDR could use enhancements in hard disk encryption, security integration, and customer education. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: Some customers were impressed with Palo Alto’s support, while others reported mixed experiences. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: Some users thought Cortex XDR’s deployment was fast and straightforward, while others consider it to be a complex and time-consuming task that requires thorough planning. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: Some reviewers said Cortex XDR is expensive, but others said it was reasonable for the robust feature set Cortex offers. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Cortex XDR creates value by ensuring system and data security rather than a financial return on investment. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The stability is very good."
"The product detects and blocks threats and is more proactive than firewalls."
"Ability to get forensics details and also memory exfiltration."
"It is stable and scalable."
"NGAV and EDR features are outstanding."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"It's a nice product that's stable and scalable."
"After deploying Traps, we saw the performance of the network improve by 65 to 70 percent."
"The interface is easy to use and it is more up to date than our previous solution."
"The management capabilities, allow an IT organization to get quite a good picture of attempted cyber attacks."
"Provides behavior-based detection which offers many benefits over signature-based detection."
"From a single pane of glass, you can easily manage all of your endpoints."
"The most valuable feature is that you can select remote access of any machine for sandboxing."
"Monitoring is most valuable."
"Endpoint protection has improved our operations by protecting our servers from potential cyber threats."
"Helps to protect our organization from known attacks."
"The installation was very easy."
"The solution is completely scalable."
"The product has valuable features for insights."
"With a single console, you get control over Mac, Windows, iOS, and Android. This control is most valuable."
"The most valuable feature is the virus and malware detection capability."
"Symantec is very user-friendly, the interface and functions are very simple for everyone to understand. Additionally, it's a very robust system."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"I haven't seen the use of AI in the solution."
"The support needs improvement."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The dashboard isn't easy to access and manage."
"The solution should address emerging threats like SQL injection."
"Every 30 or 40 days, there's a new version and we need to go and make sure our customer's laptops are upgraded."
"I would like to see them include NDR (Network Detection Response)."
"In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."
"Palo Alto Networks Cortex XDR does not detect malicious activity like in other anti-virus solutions like Trend Micro and Windows with Cisco."
"A little bit more automation would be nice."
"It is not easy to sell Cortex XDR, not because it isn't a good tool. Its marketing needs to be improved."
"The solution needs better reports. I think they should let the customer go in and customize the reports."
"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"This solution is resource-heavy."
"There is no local support for Symantec products in Hong Kong."
"It is only available to use on computers with higher-end specs."
"The Sandboxing and ATP functionality does not integrate very well, improving this would be helpful."
"I would like to see a hybrid version of this solution that covers both in-house and cloud-based servers."
"There is room for improvement in the zero-day threat detection system."
"I find the documentation on Symantec.com to be not very updated. It seems like Symantec focuses more on their product than on documentation."
"If there is a suspicious file, it is put into a sandbox where Symantec does an analysis. After the analysis, Symantec marks the file as a risk, but it doesn't blacklist or block the file. If a file is already known to be harmful, I would like them to automatically block or blacklist it to reduce the damage."
More Cortex XDR by Palo Alto Networks Pricing and Cost Advice →
Cortex XDR by Palo Alto Networks is ranked 4th in Endpoint Protection Platform (EPP) with 80 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while Symantec Endpoint Security is rated 7.6. The top reviewer of Cortex XDR by Palo Alto Networks writes "It provides a whole new level of visibility and integrates with most other vendors". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Trend Micro Apex One and SentinelOne Singularity Complete, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Kaspersky Endpoint Security for Business. See our Cortex XDR by Palo Alto Networks vs. Symantec Endpoint Security report.
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