We performed a comparison between Cortex XDR by Palo Alto Networks and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cortex XDR presents an intuitive interface, advanced identification of risks, expandability, and compatibility with various other solutions. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Cortex XDR could use enhancements in hard disk encryption, security integration, and customer education. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: Some customers were impressed with Palo Alto’s support, while others reported mixed experiences. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: Some users thought Cortex XDR’s deployment was fast and straightforward, while others consider it to be a complex and time-consuming task that requires thorough planning. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: Some reviewers said Cortex XDR is expensive, but others said it was reasonable for the robust feature set Cortex offers. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Cortex XDR creates value by ensuring system and data security rather than a financial return on investment. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Ability to get forensics details and also memory exfiltration."
"This is stable and scalable."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"They did what they said. This solution could apply to any scenario."
"After deploying Traps, we saw the performance of the network improve by 65 to 70 percent."
"Cortex XDR lets us manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus."
"This software helps us understand any issues that may arise when someone is not at work."
"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"The initial setup is easy."
"The behavior-based detection feature is valuable."
"It has pretty much everything we need and works well within the Palo Alto ecosystem."
"No maintenance is required after a successful installation phase."
"The mobile application is valuable. You are able to see the reports of intrusions and the like on mobile devices. That is one of the coolest aspects."
"Their threat protection is very good. We are managing a good number of users thanks to the solution and we are pretty satisfied with it."
"There is no other endpoint solution that will help you in preventing lateral-movement attacks on Active Directory. And Active Directory is one of the more critical assets within an organization."
"The firewall, IPS and device control are useful at protecting the environment."
"The initial setup is very simple and straightforward."
"The technical support is very good. They have an Indian support team, so there are no delays in receiving support."
"Some of the features that were important were a built-in firewall and device control."
"Cannot be used on mobile devices with a secure connection."
"I haven't seen the use of AI in the solution."
"ZTNA can improve latency."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The only minor concern is occasional interference with desired programs."
"FortiEDR can be improved by providing more detailed reporting."
"The solution should address emerging threats like SQL injection."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Currently, we are monitoring all USB drives and ports but we would like to improve our device control capabilities."
"The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."
"The solution can never really be an on-premises solution based simply on the way it is set up. It needs metadata to run and improve. Having an on-premises solution would cut it off from making improvements."
"Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files. It was unable to retrieve new file verdicts. It was using a thing called "local analysis" to determine if something was a malicious file or not. There was no dynamic analysis."
"It is a complex solution to implement."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"We would also like to have advanced tech protection and email scanning."
"It's not an ideal choice for smaller businesses, as you need a minimum of 200 endpoints to even use the solution at all."
"I would like to be able to migrate to the cloud so that the end-users outside the company offices don't need a VPN to connect to the Symantec server to update the policies. They should be able to connect to the admin center directly through the internet to get updated policies. There is some integration issue with the other security appliances or tools. Other hardware, firewall, or Network Detection and Response (NDR) solution vendors are not willing to integrate with Symantec. They only mention products from other vendors such as CrowdStrike and Carbon Black. Symantec is not there. Symantec should work on integration with products from other security vendors."
"The technical support could be a bit better."
"They lack the visibility you get in a heuristical, artificial, AI type of product, like a next-gen antivirus."
"This latest version has proven unreliable for management and installation."
"Must push to EXE files to the endpoints."
"We must have complete dissolution with advance care protection but we are finding out that we need more Symantec technical specialists. We have identified a need to hire at least one more technical specialist familiar with Symantec to improve our solutions capabilities."
"Sometimes tech support is a bit slow to find a solution."
"It should support the next-generation IPS. Currently, it supports only IPS."
More Cortex XDR by Palo Alto Networks Pricing and Cost Advice →
Cortex XDR by Palo Alto Networks is ranked 4th in EPP (Endpoint Protection for Business) with 80 reviews while Symantec Endpoint Security is ranked 5th in EPP (Endpoint Protection for Business) with 138 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while Symantec Endpoint Security is rated 7.6. The top reviewer of Cortex XDR by Palo Alto Networks writes "It provides a whole new level of visibility and integrates with most other vendors". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Trend Micro Apex One and Microsoft Defender for Cloud, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Kaspersky Endpoint Security for Business. See our Cortex XDR by Palo Alto Networks vs. Symantec Endpoint Security report.
See our list of best EPP (Endpoint Protection for Business) vendors.
We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.