Compare Palo Alto Networks Traps vs. Trend Micro OfficeScan

Palo Alto Networks Traps is ranked 5th in Endpoint Protection for Business with 12 reviews while Trend Micro OfficeScan is ranked 19th in Endpoint Protection for Business with 10 reviews. Palo Alto Networks Traps is rated 8.4, while Trend Micro OfficeScan is rated 7.0. The top reviewer of Palo Alto Networks Traps writes "Its multi-layer approach helps my organization with anti-malware, exploit protection, and restrictions". On the other hand, the top reviewer of Trend Micro OfficeScan writes "Offers firewall protection for our web servers in production and is easy to use". Palo Alto Networks Traps is most compared with Microsoft Windows Defender, Symantec Endpoint Protection (SEP) and CrowdStrike, whereas Trend Micro OfficeScan is most compared with Trend Micro Deep Security, Microsoft Windows Defender and Symantec Endpoint Protection (SEP). See our Palo Alto Networks Traps vs. Trend Micro OfficeScan report.
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Most Helpful Review
Find out what your peers are saying about Palo Alto Networks Traps vs. Trend Micro OfficeScan and other solutions. Updated: November 2019.
383,444 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
WildFire AI is the best option for this product.The one feature of Palo Alto Networks Traps that our organization finds most valuable is the App ID service.The stability of the solution is very good. We have about 100 users on it right now, and we use it twice a week.It's very stable. I've never experienced downtime for the ASM console or ASM core.We have a complete overview of all our PCs and it's very easy to handle and to use the interface. It has a lot of benefits for us.It blocks malicious files. It prevents attacks. It doesn't require many updates, it's a very light application.The most valuable features are the fact that it was running in the background and it would intercept any weird stuff, and the fact that it would send things directly to the cloud for sandboxing. It's quite practical.After deploying Traps, we saw the performance of the network improve by 65 to 70 percent.

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It's a good solution, and they have something called Suite incorporating many, many engines like encryption, GLB, anti-virus.This solution protects us from virus attacks before they affect the organization.The product offers almost all of the features the client expects from such a solution.I would emphasize the ease of use and the quality of operations. Trend Micro is quite stable.The ease of deployment is one of its most valuable features.The scalability is perfect.The DDAN and the sand boxing features are very good and accurate.Stability is okay.

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Cons
The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go elsewhere to verify results.It automatically detects security issues. It should be able to protect our network devices while operating autonomously.The solution needs better reports. I think they should let the customer go in and customize the reports.In the next release, I would like to see more UI improvements. Their UI is a bit basic. When we are speaking about Palo Alto Networks they are the big company, so they can improve the UI a little bit. The UI, the reports, the log system can all be improved.Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats.Managing the product should be easier.There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly.There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results.

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We cover many things, but there is something called ATP, advanced threat prevention. I think they need to invest in this technology.The alert, or warning function, needs to be improved.Product performance needs improvement. Customers face the same performance issues on the endpoint of the product. We need improvement on that side.Technical support is very very slow. There is no French support. Only English. The experts are in England, the United States, or Japan, I don't know where. So the support is really lacking.We had a few occasions where we had to turn off our clients' computers to upgrade the drivers.There is room for improvement in next-gen attacks protection.Recently, we had a malware attack and considered looking at other cloud solutions because of this breach.I am expecting an Apple featured IDLP solution with OfficeScan, where we have only IDLP. Also, the ADR functionality in our Office Scan solution would be a nice addition. Genrally, the ADR solutions are the only failed ends of the solutions we have found with Trend Micro.

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Pricing and Cost Advice
This is an expensive solution.The price was fine.When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward.I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require.It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses.The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase.It is "expensive" and flexible.Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance.

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It's well priced at a yearly rate. The price itself depends on whether the solution is full suite, half suite, or some other engine. It's different according to the consumer's requests.I think that this product is expensive.On a yearly basis, it's about $50,000. There are no costs in addition to the standard licensing fees.Pricing and licensing are competitive with other solutions on the market.

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18,258
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13,014
Reviews
11
Average Words per Review
747
Avg. Rating
8.4
Views
9,149
Comparisons
8,119
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8
Average Words per Review
306
Avg. Rating
7.0
Top Comparisons
Also Known As
CyveraOfficeScan
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Palo Alto Networks
Trend Micro
Overview

Traps replaces legacy antivirus and secures endpoints with a multi-method prevention approach that blocks malware and exploits, both known and unknown, before they compromise endpoints such as laptops, desktops and servers.

Micro OfficeScan provides modern threat protection for anti-malware, packer variants, device control, command and control (C&C) traffic, browser exploits, behavior monitoring, web threats, census-based control, and more.
Offer
Learn more about Palo Alto Networks Traps
Learn more about Trend Micro OfficeScan
Sample Customers
CBI Health Group, University Honda, VakifBankAtma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Top Industries
REVIEWERS
Healthcare Company22%
Mining And Metals Company22%
Hospitality Company11%
Government11%
VISITORS READING REVIEWS
Software R&D Company27%
Comms Service Provider13%
Media Company7%
Construction Company6%
VISITORS READING REVIEWS
Software R&D Company32%
Manufacturing Company9%
Media Company9%
Financial Services Firm7%
Find out what your peers are saying about Palo Alto Networks Traps vs. Trend Micro OfficeScan and other solutions. Updated: November 2019.
383,444 professionals have used our research since 2012.
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