Palo Alto Networks VM-Series vs Zscaler Internet Access comparison

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7,471 views|4,810 comparisons
100% willing to recommend
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15,932 views|10,470 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Palo Alto Networks VM-Series and Zscaler Internet Access based on real PeerSpot user reviews.

Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Palo Alto Networks VM-Series vs. Zscaler Internet Access Report (Updated: July 2019).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It does a lot for you for intrusion protection and as an antivirus. The threat management bundle is worth the money. You don't need another company to monitor your web traffic for you. You can do everything yourself on the firewall. You restrict your own black list for people on the firewall. You don't need to pay some other company for another product to do that for you. The firewall can do that for you. So, it's an easy-to-use product for people to be independent. They don't need to rely on other vendors to do what the firewall can do. They can do everything.""Unified Threat Management (UTM) features.""The most valuable feature is the web filter.""Consolidated our network environment at all locations, but mainly at our datacenter.""Mainly the FortiGate reporting system is very good. It guides us through all the expectations of security. Fortinet provides us all that we need for security. Also, Fortinet FortiGate is a next-generation firewall. It is much more advanced than others.""Customers want to load balance more than eight lines or six internet lines. FortiGate is the only solution that can accomplish this.""Virtual Domains (VDOMs) are a feature that we found valuable.""Provides good firewall security and has great VPN features."

More Fortinet FortiGate Pros →

"We use the product on our Azure network firewalls.""The initial setup was straightforward.""Palo Alto Networks VM-Series has everything centralized. You have the VPN solution, firewall, routing, UDR, flexibility, updates, and full visibility of your traffic.""The most valuable feature is that you can control your traffic flowing out and coming it, allowing you to apply malware and threat protection, as well as vulnerability checks.""The VM-Series scalability is fast and easy to implement, improving our security posture as our Azure network grows.""The technical support for the solution is very good.""The solution strengthens our IT posture.""It has a good performance which helps you with the stability of your virtual environment."

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"The URL filtering has been the most valuable feature.""One feature that is valuable to me from an implementation point of view is that it's very easy to implement.""The protection is most valuable.""The solution is scalable and stable.""The most valuable feature of the solution is SWG traffic.""The initial setup is very straightforward.""The solution offers a distributed organization to master and to control all of the endpoints.""Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it."

More Zscaler Internet Access Pros →

Cons
"To the best of my knowledge, Fortinet does not have a CASB solution and Fortinet does not have a Zero trust solution.""Some of the filtering is not robust, you can escape it with a VPN. Some of the users bypass some of the filters. It catches some but it also misses some, that area could be improved. It's functioning reasonably but there's room for improvement in that area.""A couple of things I've seen that need improvement, especially in terms of a hard coding. The driver-level active moment really is out-of-the-box and we have to have contact the customer support and sometimes it is difficult to resolve.""It would be ideal if they had some sort of GUI interface for troubleshooting and diagnostics.""Improvement is needed in the Web Filter quotas to restrict users with allocated quotas.""It should come integrated or have its own type of network monitor tool in a module. There should just be one package, and you are good to go.""The support is the main thing that needs to be improved.""In terms of what could be improved, the SD-WAN is quite difficult, because if you install the new box, 15 is okay, but if you change from an old configuration, if there is already configuration and a policy when you change to SD-WAN, you must change the whole policy that you see in the interface."

More Fortinet FortiGate Cons →

"Palo Alto Networks VM-Series needs to improve its order process.""With Palo Alto Networks VM-Series, it is hard for me to manage its network configuration part.""At the beginning of the implementation, we had some difficulties with the scripts, but Palo Alto Networks support together with a local partner finally fixed it.""The disadvantage with Palo Alto is that they don't have a cloud-based solution that includes a secure web gateway.""There is no proper support channel to follow up on cases.""The utilization monitoring and GUI have room for improvement.""There's room for improvement in terms of integration with the load balancer. It isn't like Fortinet, which has a load balancer built into its firewall. It is effortless to integrate within the load balancer-plus-firewall solution.""There should be an option for direct integration with the Azure platform."

More Palo Alto Networks VM-Series Cons →

"One thing that needs to be improved is their presence in China. I'm not sure if that's a Zscaler thing or if it's a problem with all vendors in this space, but it would be nice to have better coverage in China. This concern is a common one for vendors across the board when dealing with the Chinese market.""Zscaler Internet Access could improve by adding a VPN feature.""They could provide more time for the onboarding the training of an IT person.""They should enhance the audit reporting feature.""Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative.""An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it.""The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security.""The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."

More Zscaler Internet Access Cons →

Pricing and Cost Advice
  • "Fortinet has one or two license types, and the VPN numbers are only limited by the hardware chassis make."
  • "These boxes are not that expensive compared to what they can do, their functionality, and the reporting you receive. Fortinet licensing is straightforward and less confusing compared to Cisco."
  • "Go for long term pricing negotiated at the time of purchase."
  • "Work through partners for the best pricing."
  • "The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors."
  • "Easy to understand licensing requirements."
  • "​We saved a bundle by not needing all the past appliances from an NGFW.​"
  • "The cost is too high... They have to focus on more features with less cost for the customer. If you see the market, where it's going, there are a lot of players offering more features for less cost."
  • More Fortinet FortiGate Pricing and Cost Advice →

  • "For what you get, it does do what it says. It is a good value for an enterprise firewall.​"
  • "​The licensing is pretty much like everyone else."
  • "When you have a client compare box against box, a lot of times Palo Alto is a bit more expensive, but its network firewalls have a very rich ratio."
  • "Do not buy larges box if you do not need them. Rightsizing is a great task to do before​hand."
  • "I know Palo Alto is not cheap. They have been telling me, the members of the finance team, it is not a cheap solution. It is a solution whose target is that no matter how big your organization is, small, medium, or large, it is about the maturity of your security team or infrastructure team whom you want to work with."
  • "It is a little bit of crazy if you compare it to Vanguard, Sophos, or even Cisco. The newest version of Cisco, the Next-Generation Firewall of Cisco, is less expensive than Palo Alto. It is more comparable to Check Point."
  • "For licensing, It depends how they want to use the firewall. The firewall can be used only for IPS purposes. If you only want that firewall IPSs, you will only need a license that is called threat prevention. That license, threat prevention, includes vulnerabilities, antivirus signatures and one additional measure (that I can't remember), but it includes three measures and security updates."
  • "The box, if you do not want to buy the threat prevention license in the box, you can buy it only with the support license. It is for the support of the hardware. It works like a simple firewall. It integrates what it calls user IDs and application IDs. If you do not buy any other license, only the firewall, Palo Alto will also help you improve a lot of your security."
  • More Palo Alto Networks VM-Series Pricing and Cost Advice →

  • "​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
  • "The pricing is an issue. It is expensive compared to other firewalls on the market."
  • "Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
  • "Our monthly fee is around R3000."
  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: When you compare these firewalls you can identify them with different features, advantages, practices and usage at… more »
    Top Answer:From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know… more »
    Top Answer:As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite… more »
    Top Answer:In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it… more »
    Top Answer:Both products are very stable and easily scalable The setup of Azure Firewall is easy and very user-friendly and the… more »
    Top Answer:The technical support for the solution is very good.
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried.… more »
    Top Answer:We researched Netskope but ultimately chose Zscaler Netskope is a cloud access security broker that helps identify… more »
    Comparisons
    Also Known As
    FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
    ZIA
    Learn More
    Overview

    Fortinet FortiGate enhances network security, prevents unauthorized access, and offers robust firewall protection. Valued features include advanced threat protection, reliable performance, and a user-friendly interface. It improves efficiency, streamlines processes, and boosts collaboration, providing valuable insights for informed decision-making and growth.

    Palo Alto Networks VM-Series is a highly effective advanced threat protection (ATP) solution and firewall that can be hosted on cloud computing technologies designed by many different companies. It decreases the amount of time that it will take administrators to respond to threats. Users that deploy VM-series have 70% less downtime than those who use similar firewalls. Neither protection nor efficiency are concerns when this next-generation firewall is in play.

    VM-Series is being deployed to protect both public and private cloud environments. This level of flexibility empowers organizations to run the environment or environments that best meet their needs without worrying that they are going to be exposed to digital threats due to the environment that they choose.

    In the public cloud, users of Palo Alto Networks VM-Series can automate their deployment and dynamically scale up their environment while experiencing a consistent level of protection. This dynamic scalability means that they also integrate their security into their DevOps workflows so that their security can keep up with their activities and requirements. Users of private cloud environments can set up security policies that can be automated to be provisioned as the need arises. Organizations don’t need to slow down when they deploy VM-Series because it makes the task of defending them so simple that they can set their defenses and forget that they are even there.

    Users gain a deep level of visibility when they deploy Palo Alto Networks VM-Series. App-ID technology enables organizations to see their network traffic on the application level and spot threats that might be trying to sneak in through vulnerable points in their defenses. It also leverages Palo Alto Networks WildFire and advanced threat protection to block the threats before they can escalate.

      Palo Alto Networks VM-Series Features:

      • Central management system - It has a central management system that enables users to set up and control their security operations from one location. Users don’t need to search for the tools that they need. This system allows for security consistency and complete control without requiring businesses to spend large periods of time to do so.
      • Blacklisting and whitelisting - Organizations can utilize blacklisting and whitelisting tools to ensure that their network traffic only contains the type of traffic that they want to be present. These tools make it possible for them to set specific web traffic sources as being either undesirable and thus blocked from entering their network or desirable and thus allowed to enter. 
      • Automation feature - The product’s automation feature can automate many critical functions that users would otherwise have to handle manually. Security policy updates are an example of a function that users can automate.

      Reviews from Real Users:

      Palo Alto Networks VM-Series is a solution that stands out when compared to other similar solutions. Two major advantages that it offers are its ability to protect users without degrading the efficiency with which their networks perform and its centralized management system. 

      Jason H., the director of information technology at Tavoca Inc, writes, “There is no noticeable trade-off between security and network performance. In fact, so far, we've not seen any negative network performance with it. We're very impressed in that regard.”

      An information technology manager at a tech services company says, “We use Palo Alto’s Panorama centralized management system. We have an on-prem firewall where Panorama is very good for pulling logs in from the cloud so we can see what is going on. It gives us visibility into that as well as shows us what attacks are coming in. Palo Alto’s Panorama centralized management system simplifies our security posture based on our requirements. Instead of manually pulling logs, then generating them into readable formats, it gives us the console in a readable format to view.”

      Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

      Zscaler Internet Access Features

      Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

      • Proxy (native SSL)
      • IPS and advanced protection
      • Cloud sandbox
      • DNS security
      • Cloud firewall
      • URL filtering
      • Bandwidth control
      • DNS filtering
      • Cloud DLP w/EDM and IDM
      • Cloud access security broker (CASB)
      • Cloud security posture management (CSPM)
      • CloudBrowser isolation
      • Cloud secure web gateway (SWG)
      • Zero trust network access (ZTNA)
      • Digital experience monitoring

      Zscaler Internet Access Benefits

      There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

      • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
      • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
      • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
      • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

      Reviews from Real Users

      Below are some reviews and helpful feedback written by Zscaler Internet Access users.

      A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

      Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

      An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

      Sample Customers
      1. Amazon Web Services 2. Microsoft 3. IBM 4. Cisco 5. Dell 6. HP 7. Oracle 8. Verizon 9. AT&T 10. T-Mobile 11. Sprint 12. Vodafone 13. Orange 14. BT Group 15. Telstra 16. Deutsche Telekom 17. Comcast 18. Time Warner Cable 19. CenturyLink 20. NTT Communications 21. Tata Communications 22. SoftBank 23. China Mobile 24. Singtel 25. Telus 26. Rogers Communications 27. Bell Canada 28. Telkom Indonesia 29. Telkom South Africa 30. Telmex 31. Telia Company 32. Telkom Kenya
      Warren Rogers Associates
      Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
      Top Industries
      REVIEWERS
      Comms Service Provider16%
      Computer Software Company9%
      Financial Services Firm8%
      Manufacturing Company7%
      VISITORS READING REVIEWS
      Educational Organization20%
      Computer Software Company15%
      Comms Service Provider8%
      Manufacturing Company6%
      REVIEWERS
      Computer Software Company23%
      Manufacturing Company17%
      Financial Services Firm13%
      Government10%
      VISITORS READING REVIEWS
      Computer Software Company15%
      Financial Services Firm11%
      Manufacturing Company7%
      Government6%
      REVIEWERS
      Comms Service Provider30%
      Computer Software Company15%
      Pharma/Biotech Company11%
      Financial Services Firm11%
      VISITORS READING REVIEWS
      Educational Organization19%
      Computer Software Company14%
      Financial Services Firm9%
      Manufacturing Company8%
      Company Size
      REVIEWERS
      Small Business48%
      Midsize Enterprise23%
      Large Enterprise30%
      VISITORS READING REVIEWS
      Small Business27%
      Midsize Enterprise32%
      Large Enterprise41%
      REVIEWERS
      Small Business40%
      Midsize Enterprise26%
      Large Enterprise33%
      VISITORS READING REVIEWS
      Small Business23%
      Midsize Enterprise16%
      Large Enterprise61%
      REVIEWERS
      Small Business29%
      Midsize Enterprise16%
      Large Enterprise55%
      VISITORS READING REVIEWS
      Small Business18%
      Midsize Enterprise28%
      Large Enterprise54%
      Buyer's Guide
      Palo Alto Networks VM-Series vs. Zscaler Internet Access
      July 2019
      Find out what your peers are saying about Palo Alto Networks VM-Series vs. Zscaler Internet Access and other solutions. Updated: July 2019.
      768,578 professionals have used our research since 2012.

      Palo Alto Networks VM-Series is ranked 10th in Firewalls with 52 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Palo Alto Networks VM-Series is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of Palo Alto Networks VM-Series writes "Many features are optimized for troubleshooting real-time scenarios, saving a lot of time". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Palo Alto Networks VM-Series is most compared with Azure Firewall, Fortinet FortiGate-VM, Cisco Secure Firewall, Palo Alto Networks NG Firewalls and Juniper SRX Series Firewall, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Palo Alto Networks VM-Series vs. Zscaler Internet Access report.

      We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.