We performed a comparison between Palo Alto Networks WildFire and Symantec Advanced Threat Protection based on real PeerSpot user reviews.
Find out in this report how the two Advanced Threat Protection (ATP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The way that the solution quickly updates to adjust to threats is the solution's most valuable aspect. When there's a security attack, within five minutes, all Wildfire subscribers have access to updates so that all systems will be safe. Its threat prevention is way better than other vendor products."
"The technical support is good."
"The solution is scalable."
"The most valuable feature is the improved security that it offers."
"The most valuable features are all of the security features in terms of protection and SSL and VPN."
"Intuitive threat prevention and analysis solution, with a machine learning feature. Scalable, stable, and protects against zero-day threats."
"The solution is easy to use and the Panorama feature is good. The software management or the malware blocking and some authentication management system are good."
"The solution has plenty of features."
"Symantec Endpoint Protection provides end-to-end protection. Along with antivirus protection, it has a lot of key areas, including intrusive prevention, firewall features, and application and device control."
"Real-time threat analysis is quick and takes action on threats immediately."
"The most valuable feature is NetFlow threat protection."
"Endpoint to network protects the line."
"Technical support is very responsive. You just have to open a ticket. They respond in a timely manner. Their response is good. I'm satisfied."
"All of the solution's features are quite valuable for us. We especially like the threat protection it provides."
"Currently we have 800-plus nodes connected with this solution, without any issues. The solution is scalable."
"The great advantage in using this product is it creates multiple services."
"Management and web filtering can be improved. There should also be better reporting, particularly around web filtering."
"The free version does not have real-time updates. It is slow."
"The support is good but they could be faster."
"I would give this product a rating of 9 out of 10 due to some slight issues of performance."
"The cost of the solution is excessively high."
"The product's false positive logs could be more user-friendly to understand. They could provide examples of precious cases to learn."
"They should make their user interface a little more user-friendly."
"It would be nice if there was an easier way to install and deploy it, such as through the inclusion of wizards."
"The support for new OSs and older OSs could be a little tighter. They need to be more upfront about what protection services they're going to provide on new OSs. I haven't seen the Windows 11 version out yet. It is either already released in Beta, or the Beta will be released soon. There could be a little bit more advanced updates on what they're doing to help protect Windows 11 environments. They can let us know in advance so that we know it is going to be protected. We can't roll out the new OS without putting end-point protection on it. So, they should tell us what is their support model for that, and what are they doing to protect Windows 11. They're not telling me, and that's a criticism. The same issue is applicable to all the other antivirus tools. It is not just Symantec; all of them have this problem."
"It's a strange situation where the infrastructure of the consumer or customer is behind some kind of firewall and they have always used some kind of customized proxy. In this situation, the ATP has a very tough time to pass the information to the cloud and back. To fix, it requires a more elaborate and complex configuration for that particular case."
"Scalability could be better."
"Entire threat protection is not available for the advanced features."
"There are some features that would add value to this product. One of them would be a graphical presentation of threats that the system has encountered."
"It also needs network-based threat protection for shared folders and files."
"The cloud platform needs to have improvement in terms of the user interface and the different capabilities it has available. It needs to match the other leading next-gen EDR products that are available in the market. That's the reason why we are stepping away from Symantec. Their cloud environment is just generally lacking in comparison to others."
"The product's support services need improvement."
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Palo Alto Networks WildFire is ranked 3rd in Advanced Threat Protection (ATP) with 58 reviews while Symantec Advanced Threat Protection is ranked 18th in Advanced Threat Protection (ATP) with 14 reviews. Palo Alto Networks WildFire is rated 8.4, while Symantec Advanced Threat Protection is rated 7.8. The top reviewer of Palo Alto Networks WildFire writes "Good technical support and provides automatic analysis that saves us time in filtering email". On the other hand, the top reviewer of Symantec Advanced Threat Protection writes "Provides end-to-end antivirus protection and has good stability ". Palo Alto Networks WildFire is most compared with Cisco Secure Firewall, Fortinet FortiGate, Proofpoint Email Protection and Juniper SRX Series Firewall, whereas Symantec Advanced Threat Protection is most compared with Microsoft Defender for Office 365, Trellix Network Detection and Response, Check Point SandBlast Network, Fortinet FortiSandbox and Arbor DDoS. See our Palo Alto Networks WildFire vs. Symantec Advanced Threat Protection report.
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