Umesh WadhwaCEO at E-DIRECT CLOUD SOLUTIONS SP. Z O.O.
Dragos CernatGlobal Information Security Architect at a engineering company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"They have many different options with Palo Alto WildFire and the set-up is quick. If you have all the details in hand, it does not take more than 15 minutes to deploy a firewall."
"The most valuable feature is the Automatic Verdict, to recognize whether something is a threat, or not."
"The way that the solution quickly updates to adjust to threats is the solution's most valuable aspect. When there's a security attack, within five minutes, all Wildfire subscribers have access to updates so that all systems will be safe. Its threat prevention is way better than other vendor products."
"Using WildFire has reduced the number of viruses and the amount of malware that comes into our system, which means that I don't have to rely on the end-users to identify it."
"The most valuable feature for us is the VPN."
"For example, if a security Intel threat talks about an IOC. We can then go to our MSP and say, "Is there a signature for this particular type of malware that just came out?" And if they'll say yes, then we'll say, "Okay. Does it apply to these firewalls? And have we seen any hits on it?" There's absolutely value in it."
"The technical support is good."
"The most valuable feature is the improved security that it offers."
"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"The solution offers a distributed organization to master and to control all of the endpoints."
"The most valuable feature is bandwidth control."
"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network."
"The scanning feature is impressive, because they do not introduce a big latency to the traffic."
"The security is excellent."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"There are certain changes that I was expecting in the previous version, and I hope that they are soon fixed. All of the problems that I have faced so far have been resolved."
"I would like to see them continue on their developmental roadmap for the product."
"The size of Palo Alto's cloud is big but it could be easier to use from a product management perspective."
"It would be nice if there was an easier way to install and deploy it, such as through the inclusion of wizards."
"When you contact support, there is no guarantee that they will be available to help you tackle the issue that you are facing."
"It's not really their problem, it's a problem across the board. There will always be problems with interrupted traffic. We have to set it up where we're playing a middle man game where we're stripping it out, looking at it, and then putting it back together and sending it on its way. That requires CPU cycles. And there's some overhead with that."
"The deployment model could be better."
"The price of WildFire should be reduced in order to make it more affordable for our customers."
"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."
"In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"It also needs better integration with other applications as well. There are some restrictions."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"There are a few features that are not compatible with the Azure cloud."
"The licensing fees are on an annual basis, and there are no costs in addition to the standard fees."
"We pay between $3,000 and $4,000 CAD ($2,200 - $3,000 USD) per year to maintain this solution."
"This solution is very pricey and it depends on the package that you implement."
"I think they should lower the price of this solution"
"The pricing is highly expensive."
"This is an expensive product and the market for Palo Alto in Poland could be much bigger if the pricing was comparable to Fortinet."
"The price is a bit higher than the other products such as TrendMicro, or FireEye."
"Pricing could be improved."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"Our monthly fee is around R3000."
Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering. Delivered in the cloud, Zscaler includes award-winning web security integrated with our robust network security platform that features advanced threat protection, real-time analytics and forensics. You'll get protection across every user, location and device, including laptops, smartphones, tablets and Internet of Things devices.
For more details:
Palo Alto Networks WildFire is ranked 1st in Advanced Threat Protection (ATP) with 14 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 8 reviews. Palo Alto Networks WildFire is rated 8.6, while Zscaler Internet Access is rated 7.8. The top reviewer of Palo Alto Networks WildFire writes "Good technical support and provides automatic analysis that saves us time in filtering email". On the other hand, the top reviewer of Zscaler Internet Access writes "Centralized firewall that protects the whole topography". Palo Alto Networks WildFire is most compared with Fortinet FortiGate, Cisco Firepower NGFW Firewall, Cisco ASA Firewall, Juniper SRX and Fortinet FortiSandbox, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Netskope CASB, Prisma SaaS by Palo Alto Networks, Microsoft Cloud App Security and Fortinet FortiGate.
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