Compare Palo Alto Networks WildFire vs. Zscaler Internet Access

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Most Helpful Review
Find out what your peers are saying about Palo Alto Networks, Check Point, FireEye and others in Advanced Threat Protection. Updated: September 2020.
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable feature is the cloud-based protection against zero-day malware attacks.""What I like about Palo Alto is that it is a complete product, with everything in it.""The most valuable feature is the improved security that it offers.""The technical support is good.""For example, if a security Intel threat talks about an IOC. We can then go to our MSP and say, "Is there a signature for this particular type of malware that just came out?" And if they'll say yes, then we'll say, "Okay. Does it apply to these firewalls? And have we seen any hits on it?" There's absolutely value in it.""The most valuable feature for us is the VPN.""Using WildFire has reduced the number of viruses and the amount of malware that comes into our system, which means that I don't have to rely on the end-users to identify it.""The way that the solution quickly updates to adjust to threats is the solution's most valuable aspect. When there's a security attack, within five minutes, all Wildfire subscribers have access to updates so that all systems will be safe. Its threat prevention is way better than other vendor products."

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"The scanning feature is impressive, because they do not introduce a big latency to the traffic.""Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network.""The most valuable feature is bandwidth control.""The solution offers a distributed organization to master and to control all of the endpoints.""The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that.""The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours.""All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none.""Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere."

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Cons
"The only complaint that we receive from our customers is in regards to the price.""In the future, I would like to see more automation in the reporting.""The price of WildFire should be reduced in order to make it more affordable for our customers.""The deployment model could be better.""It's not really their problem, it's a problem across the board. There will always be problems with interrupted traffic. We have to set it up where we're playing a middle man game where we're stripping it out, looking at it, and then putting it back together and sending it on its way. That requires CPU cycles. And there's some overhead with that.""When you contact support, there is no guarantee that they will be available to help you tackle the issue that you are facing.""It would be nice if there was an easier way to install and deploy it, such as through the inclusion of wizards.""The size of Palo Alto's cloud is big but it could be easier to use from a product management perspective."

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"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies.""Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this.""It also needs better integration with other applications as well. There are some restrictions.""Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage.""In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution.""In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem.""It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work.""The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market."

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Pricing and Cost Advice
"This is an expensive product and the market for Palo Alto in Poland could be much bigger if the pricing was comparable to Fortinet.""The pricing is highly expensive.""I think they should lower the price of this solution""This solution is very pricey and it depends on the package that you implement.""We pay between $3,000 and $4,000 CAD ($2,200 - $3,000 USD) per year to maintain this solution.""The licensing fees are on an annual basis, and there are no costs in addition to the standard fees.""It's pretty expensive but with respect to value for money, it's okay.""It is a reasonable price compared to other solutions on the market."

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"Our monthly fee is around R3000.""Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee.""The pricing is an issue. It is expensive compared to other firewalls on the market."

More Zscaler Internet Access Pricing and Cost Advice »

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Questions from the Community
Top Answer: Palo Alto was the first company to tackle perimeter protection via applications instead of port blocking their install base is massive including the Fortune 50 Cisco is a household name but when it… more »
Top Answer: The way that the solution quickly updates to adjust to threats is the solution's most valuable aspect. When there's a security attack, within five minutes, all Wildfire subscribers have access to… more »
Top Answer: The pricing of the solution is a bit higher, but it's worth the extra money you will spend because of the protection that you get.
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Also Known As
ZIA
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Palo Alto Networks
Zscaler
Overview
WildFire™ cloud-based threat analysis service is the industry’s most advanced analysis and prevention engine for highly evasive zero-day exploits and malware. The cloud-based service employs a unique multi-technique approach combining dynamic and static analysis, innovative machine learning techniques, and a groundbreaking bare metal analysis environment to detect and prevent even the most evasive threats.

Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering. Delivered in the cloud, Zscaler includes award-winning web security integrated with our robust network security platform that features advanced threat protection, real-time analytics and forensics. You'll get protection across every user, location and device, including laptops, smartphones, tablets and Internet of Things devices.

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Sample Customers
Novamedia, Nexon Asia Pacific, Lenovo, Samsonite, IOOF, Sinogrid, SanDisk CorporationUlster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Top Industries
REVIEWERS
Comms Service Provider15%
Government15%
Retailer15%
Construction Company8%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider18%
Government7%
Media Company6%
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider19%
Government5%
Media Company4%
Company Size
REVIEWERS
Small Business48%
Midsize Enterprise10%
Large Enterprise41%
VISITORS READING REVIEWS
Small Business14%
Midsize Enterprise20%
Large Enterprise67%
REVIEWERS
Small Business64%
Large Enterprise36%
Find out what your peers are saying about Palo Alto Networks, Check Point, FireEye and others in Advanced Threat Protection. Updated: September 2020.
438,043 professionals have used our research since 2012.
Palo Alto Networks WildFire is ranked 1st in Advanced Threat Protection with 14 reviews while Zscaler Internet Access is ranked 2nd in Web Security Gateways with 8 reviews. Palo Alto Networks WildFire is rated 8.6, while Zscaler Internet Access is rated 8.0. The top reviewer of Palo Alto Networks WildFire writes "Good technical support and provides automatic analysis that saves us time in filtering email". On the other hand, the top reviewer of Zscaler Internet Access writes "Centralized firewall that protects the whole topography". Palo Alto Networks WildFire is most compared with Fortinet FortiGate, Cisco Firepower NGFW Firewall, Cisco ASA Firewall, Juniper SRX and pfSense, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Netskope CASB, Prisma SaaS by Palo Alto Networks , Fortinet FortiGate and iboss.

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