We compared IBM SevOne Network Performance Monitoring and Pandora FMS across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: IBM SevOne NPM users like its modular design, performance management reports, and real-time insights. The solution is also praised for its SNMP data collection and integration with ITSM solutions. Pandora FMS is highly regarded for its straightforward management process, effective dashboards, and efficient network monitoring capabilities.
Room for Improvement: IBM SevOne NPM could benefit from better SD-WAN capabilities and live maps. Users say the solution could also improve its AI/ML modules and provide more actionable insights. Users say Pandora FMS could make its dashboards more customizable and improve its integration with other systems. Many also said they would like Pandora to add APIs for integration and offer better out-of-the-box analytics.
Service and Support: Customers reported generally positive experiences with IBM customer service, praising the support team's availability and responsiveness. However, some users said they would rather not have to rely so heavily on support for upgrades. Pandora FMS support received high praise for their expertise, kindness, and fast response time.
Ease of Deployment: The setup process for IBM SevOne NPM is described as quick and uncomplicated, although some users may require extra configuration. Most users found Pandora FMS’s initial setup to be relatively easy.
Pricing: IBM SevOne NPM is seen as costly, particularly for smaller businesses. Pandora FMS is considered reasonably priced, and the total cost depends on the environment.
ROI: IBM SevOne NPM offers features such as device maintenance and out-of-the-box reports that contribute to its value. Pandora FMS has also demonstrated advantages in terms of return on investment.
Comparison Results: IBM SevOne NPM stands out for its real-time insights, integration capabilities, straightforward setup, and top-notch customer service. Users say the solution could improve its AI/ML capabilities and lower its pricing to be more affordable for smaller businesses. Users like Pandora FMS’s management and monitoring capabilities as well as its dashboards, but the solution has been criticized for its compatibility issues, limited customization options, and slower performance.
"We can manage the entire system across the network and troubleshoot the pain points."
"SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"The modules and the performance management reports that come with data insights are two of the most valuable features. I also find the reports for Wi-Fi, Netflow, LAN, and WAN for monitoring to be very good."
"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."
"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."
"One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast."
"We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem."
"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."
"The solution is so lightweight that with only 4GB of ram, it allows keeping track of up to two hundred agents from a single console."
"The solution has good dashboards and graphics."
"We are able to control our business with this all-in-one monitoring tool."
"The monitoring system within this solution is very good. It is easy to use and navigate, and makes issue alarms easily viewable."
"I like this solution a lot because it has a very large Hispanic community and the platform looks very friendly."
"It provides us with proactive monitoring and is very easy to configure and maintain."
"It allows me to quickly see the status of all of my printers, switches, computers, and virtual machines to determine if any system has fallen."
"This product has allowed us to identify and correct certain issues that were affecting our solution."
"The Wi-Fi side needs improvement."
"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."
"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."
"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."
"NMS has several areas for improvement. It should be more user-friendly inside of NMS for some of the functionality in there. It's been getting better the last version or two, but the there have been bugs in there whenever I've gone to new versions."
"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."
"SevOne should work with the graphs legend functionality."
"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."
"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."
"This solution requires proper training to get 100% out of it."
"We would like the real-time monitoring of an interface to be improved within this solution."
"It would be helpful to include the generation of reports for times that the network was out of service."
"I sincerely believe that Pandora needs new ideas for functionality closer to advanced device security monitoring."
"When it comes to the definition of local Software Agents for the first time in the open-source version, it can become very tedious."
"In the future, we may have double the number of devices, and we do not want to have any issues with performance in the data display."
"Pandora FMS is relatively new, and the interface with the older version crashes at times. We have several different operating systems, such as Linux and Windows, and Pandora does not run as well in these."
"Improvements are needed for server and network discovery, including service-based discovery."
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IBM SevOne Network Performance Management (NPM) is ranked 21st in Network Monitoring Software with 52 reviews while Pandora FMS is ranked 29th in Network Monitoring Software with 22 reviews. IBM SevOne Network Performance Management (NPM) is rated 8.6, while Pandora FMS is rated 9.2. The top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". On the other hand, the top reviewer of Pandora FMS writes "The open architecture is easy to extend and enhance". IBM SevOne Network Performance Management (NPM) is most compared with LogicMonitor, Instana Infrastructure Monitoring, SolarWinds NPM, Splunk Enterprise Security and Zabbix, whereas Pandora FMS is most compared with Zabbix, PRTG Network Monitor, Wazuh, SolarWinds NPM and Nagios XI. See our IBM SevOne Network Performance Management (NPM) vs. Pandora FMS report.
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