Panorama Necto vs Zendesk comparison

Cancel
You must select at least 2 products to compare!
Panorama Software Logo
171 views|114 comparisons
Zendesk Logo
171 views|94 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Panorama Necto and Zendesk based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Tableau, Oracle and others in Reporting.
To learn more, read our detailed Reporting Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "We pay for the solution on a yearly basis and my understanding is that the cost is about $30,000. That's the cost for 24 to 25 agents."
  • "The price is very competitive."
  • "Zendesk's licensing is not cheap. For Enterprise, we are paying $200 per agent. It's a per-month cost, so it's pretty steep. There are some services you need to pay extra for. For example, with Zendesk Guide, we had to buy the most expensive offering in order to get Multibrand and everything. We also had to pay a lot of money for themes."
  • "There are different plans that are offered. We are using the entry-level plan. The overall price of the solution should be reduced. The price is too high."
  • "You have to pay extra for better support. So it's not only the license that you pay for, but you have to pay extra for the support as well."
  • More Zendesk Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Reporting solutions are best for your needs.
    765,234 professionals have used our research since 2012.
    Questions from the Community
    Ask a question

    Earn 20 points

    Top Answer:It's a very stable tool, very powerful.
    Top Answer:You have to pay extra for better support. So it's not only the license that you pay for, but you have to pay extra for the support as well. The pricing is expensive. Back then, we were paying $51 per… more »
    Top Answer:It has a huge problem regarding the price. The price increases every year. Every year, they raise the price of the licenses, which makes a lot of limitations, and you have to pay more. So that's some… more »
    Ranking
    33rd
    out of 50 in Reporting
    Views
    171
    Comparisons
    114
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    12th
    out of 50 in Reporting
    Views
    171
    Comparisons
    94
    Reviews
    5
    Average Words per Review
    560
    Rating
    8.2
    Comparisons
    Also Known As
    Panorama Necto
    Zendesk Support, Zendesk Guide, Zendesk Sell
    Learn More
    Overview
    Panorama Necto is advancing Business Intelligence 3.0 to the next level, bringing together the very best of Enterprise BI with Visual Data Discovery, providing enterprises with new ways to collaborate and create unique contextual connections.

    Zendesk Support is intuitive, and it's built with support agents in mind. Everything they need lives in a single, dynamic help desk interface so it's easy to be productive and manage customer interactions.

    Sample Customers
    Neopharm
    Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company17%
    Manufacturing Company11%
    Construction Company9%
    REVIEWERS
    Computer Software Company24%
    Financial Services Firm14%
    Construction Company10%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Educational Organization10%
    Financial Services Firm6%
    University6%
    Company Size
    REVIEWERS
    Small Business26%
    Midsize Enterprise10%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise7%
    Large Enterprise73%
    REVIEWERS
    Small Business46%
    Midsize Enterprise35%
    Large Enterprise19%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise19%
    Large Enterprise56%
    Buyer's Guide
    Reporting
    March 2024
    Find out what your peers are saying about Microsoft, Tableau, Oracle and others in Reporting. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Panorama Necto is ranked 33rd in Reporting while Zendesk is ranked 12th in Reporting with 57 reviews. Panorama Necto is rated 8.2, while Zendesk is rated 8.2. The top reviewer of Panorama Necto writes "The self service capability of Necto has encouraged users to build their own dashboards". On the other hand, the top reviewer of Zendesk writes "Straightforward, very transparent, and very well organized". Panorama Necto is most compared with Microsoft Power BI, whereas Zendesk is most compared with ServiceNow, JIRA Service Management, Atlassian Confluence, Freshservice and Microsoft Dynamics CRM.

    See our list of best Reporting vendors.

    We monitor all Reporting reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.