We performed a comparison between Parallels Access and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We don't have problems with stability. Everything is good."
"It's great that the total deployment can happen completely remotely."
"It's got a very easy-to-use interface."
"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."
"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."
"TeamViewer has a good interface."
"I recommend it as a solution for remote disk users."
"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."
"The most valuable feature of TeamViewer is its ease of use."
"The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones."
"With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things."
"The solution may not scale well for enterprises."
"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."
"There is room for improvement in the pricing policy. The price point is pretty aggressive."
"They could improve the reporting."
"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."
"On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved."
"The business interface is clunky and not well-documented."
"TeamViewer is expensive, and you get a limited number of connections for your money."
"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."
"TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk."
"Some of the additional features, like the meeting stuff, is making it too cluttered."
"It's pretty limited on the options they have."
"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."
Parallels Access is ranked 11th in Remote Access with 5 reviews while TeamViewer is ranked 1st in Remote Access with 84 reviews. Parallels Access is rated 8.8, while TeamViewer is rated 8.6. The top reviewer of Parallels Access writes "Allows users to access and operate their computers remotely". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Parallels Access is most compared with Microsoft Remote Desktop Services, Splashtop Remote Support, VNC Connect, TeamViewer Tensor and LogMeIn Pro, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, ISL Online, LogMeIn Central and BeyondTrust Remote Support. See our Parallels Access vs. TeamViewer report.
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