Parature Customer Service vs. Salesforce Service Cloud

Parature Customer Service is ranked 19th in CRM Customer Engagement Centers vs Salesforce Service Cloud which is ranked 4th in CRM Customer Engagement Centers with 2 reviews. The top reviewer of Salesforce Service Cloud writes "The most valuable features for us are contact tracking, the knowledge base, and the analytics". Parature Customer Service is most compared with Microsoft Dynamics CRM, Salesforce Sales Cloud and SAP CRM. Salesforce Service Cloud is most compared with ServiceNow, Microsoft Dynamics CRM and BMC Remedyforce.
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Quotes From Members Comparing Parature Customer Service vs. Salesforce Service Cloud

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260
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0
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52
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8,024
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1,991
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2
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436
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9.5
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1
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5.0
Top Comparisons
Compared 16% of the time.
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Also Known As
Service Cloud
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Microsoft
Salesforce
Null Vendor
Overview
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Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.

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Sample Customers
Quark, Ask.comStanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, Kiva
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300,846 professionals have used our research since 2012.
We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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