Parature Customer Service vs Salesforce Service Cloud

Parature Customer Service is ranked 17th in CRM Customer Engagement Centers vs Salesforce Service Cloud which is ranked 3rd in CRM Customer Engagement Centers with 2 reviews. The top reviewer of Salesforce Service Cloud writes "The most valuable features for us are contact tracking, the knowledge base, and the analytics". Parature Customer Service is most compared with Microsoft Dynamics CRM, Salesforce Sales Cloud and SAP CRM. Salesforce Service Cloud is most compared with ServiceNow, BMC Remedyforce and Microsoft Dynamics CRM.
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Quotes From Members Comparing Parature Customer Service vs Salesforce Service Cloud

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288,321 professionals have used our research since 2012.
Ranking
RANKING
Views
254
Comparisons
159
Reviews
0
Followers
136
Avg. Rating
N/A
Views
7,701
Comparisons
2,073
Reviews
2
Followers
686
Avg. Rating
9.5
Top Comparisons
Top Comparisons
Compared 17% of the time.
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Also Known As
Also Known AsService Cloud
Website/Video
Website/VideoMicrosoft
Salesforce
Overview
Overview
Information Not Available

Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.

OFFER
Learn more about Parature Customer Service
Learn more about Salesforce Service Cloud
Sample Customers
Sample CustomersQuark, Ask.comStanley Black & DeckerCoca-ColaActivisionWells FargoSpotifyAldoPhilipsThe Red CrossBlue Shield of CaliforniaSprouts Farmers MarketDirect Energy SolarInspiratoKiva
Top Industries
Top Industries
No Data Available
REVIEWERS
Manufacturing Company
27%
Marketing Services Firm
18%
Music Company
9%
Financial Services Firm
9%
VISITORS READING REVIEWS
Marketing Services Firm
19%
Manufacturing Company
16%
Financial Services Firm
14%
Comms Service Provider
10%
Company Size
Company Size
No Data Available
REVIEWERS
Small Business
24%
Midsize Enterprise
36%
Large Enterprise
40%
VISITORS READING REVIEWS
Small Business
37%
Midsize Enterprise
32%
Large Enterprise
32%
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288,321 professionals have used our research since 2012.
We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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