Parature Customer Service vs. Salesforce Service Cloud

As of February 2019, Parature Customer Service is ranked 20th in CRM Customer Engagement Centers vs Salesforce Service Cloud which is ranked 4th in CRM Customer Engagement Centers with 3 reviews. The top reviewer of Salesforce Service Cloud writes "The most valuable features for us are contact tracking, the knowledge base, and the analytics". Parature Customer Service is most compared with . Salesforce Service Cloud is most compared with ServiceNow, Microsoft Dynamics CRM and BMC Remedyforce.
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8,355
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1,990
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3
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Also Known As
Service Cloud
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Overview
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Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.

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Sample Customers
Quark, Ask.comStanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, Kiva
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