We performed a comparison between Pardot and SugarCRM Platform based on real PeerSpot user reviews.
Find out in this report how the two Marketing Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is stable."
"The solution can be easily integrated with Salesforce."
"Campaign tracking is a valuable feature."
"The most valuable feature is the customization of the solution."
"It's easy to create email templates and landing pages."
"The tracking and automation of outbound messaging is the solution's most valuable aspect."
"It has made email marketing quicker and easier."
"The most valuable aspect of this solution is its low cost."
"It works well with Jira. You can customize it to fit your needs."
"The most valuable features of the SugarCRM platform include its flexibility in customizing fields, layouts, and dashboards."
"The most valuable feature is relation capability, which allows us to relay customers with invoice orders."
"The most valuable features of Sugar Enterprise are the exports of graphics, statuses, complaints, and tasks."
"Technical support has been quick and helpful every time."
"Needs to improve list building."
"Pardot must be synced with Salesforce."
"When we compare it to other automation tools, in Pardot, I'm not able to see any drag-and-drop options. We have to work on an HTML template itself."
"The solution lacks integration with Instagram, which is our top problem with the product."
"The solution is quite expensive, at least, for smaller teams."
"Lacks sufficient free custom fields."
"It lacks customization, and this is the main reason that we are switching to a different solution."
"In the next release, I would like to see personalization of information about customers or specific businesses or opportunities."
"While it is already user-friendly, a slight enhancement in UI design, especially in terms of color combinations, could make the platform more visually appealing and comfortable to use."
"I would like to see more integration on a mobile platform in the next release."
"You cannot include all your entities under one instance at the moment."
"Sugar Enterprise could improve by removing bugs and glitches. For example, a comment was made but in the comment section, it was never displayed. However, the problems we faced might not be the fault of the solution."
Pardot is ranked 6th in Marketing Automation with 8 reviews while SugarCRM Platform is ranked 9th in Marketing Automation with 11 reviews. Pardot is rated 7.8, while SugarCRM Platform is rated 7.0. The top reviewer of Pardot writes "The solution is stable and can be easily integrated with Salesforce, but it is not scalable, and the initial deployment is not easy". On the other hand, the top reviewer of SugarCRM Platform writes "User-friendly and allows for creating your own modules". Pardot is most compared with Oracle Eloqua, Marketo, Salesforce Marketing Cloud, Iterable and HubSpot Marketing Hub, whereas SugarCRM Platform is most compared with Salesforce Sales Cloud. See our Pardot vs. SugarCRM Platform report.
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