Compare Pega BPM vs. Salesforce App Cloud

Pega BPM is ranked 3rd in Rapid Application Development Software with 11 reviews while Salesforce App Cloud is ranked 10th in Rapid Application Development Software with 4 reviews. Pega BPM is rated 8.4, while Salesforce App Cloud is rated 8.8. The top reviewer of Pega BPM writes "Rapid renew structure allows for better implementation over other solutions and aids clients in serving their customers". On the other hand, the top reviewer of Salesforce App Cloud writes "Offers good integration and has good stability ". Pega BPM is most compared with Camunda BPM, Appian and ServiceNow, whereas Salesforce App Cloud is most compared with Microsoft Azure, Amazon AWS and Microsoft PowerApps. See our Pega BPM vs. Salesforce App Cloud report.
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Pega BPM Logo
13,647 views|10,150 comparisons
Salesforce App Cloud Logo
6,280 views|5,379 comparisons
Most Helpful Review
Find out what your peers are saying about Pega BPM vs. Salesforce App Cloud and other solutions. Updated: March 2020.
407,538 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The solution offers excellent workflows.The solution provides us with a very good dashboard.The most valuable aspect of the solution is the various workflows.The most valuable feature is the situational layer cake.It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly.The stability has been good. We haven't had any issues.The interface is quite simple and easy to use, even for beginners.The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system.

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Features they are integrating to the other services.I'm not sure what the most valuable aspect of the solution is, but I can say that their finance and auditing systems are quite impressive. You can audit in different invoices right to procurement. It's all quite seamless.We haven't had any issues with stability so far.The most valuable features are quick customization, solid deployment processes, and excellent reliability.

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Cons
There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5.From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need.We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies.Compared to other BPM products, the interface is somewhat complex, so the usability could be improved.Sometimes when we are patching some data from the database, we are getting added as a timeout.The solution would benefit from more integration capabilities.Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved.The pricing model needs to be improved. Right now, it's too expensive.

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They need an easy way of getting details and then adding to it and then being able to do it in a more simplified wayThe solution offers upgrades at a slower pace. The solution needs to keep up with competitors.I would like to have integration with Google.The cost of data storage is an issue once the company grows.

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Pricing and Cost Advice
The price of this solution, including installation and configuration, is comparable to competing vendors.May be somewhat more expensive than other solutions initially, but should have enhanced return on investment.The licensing fees are based on the number of users.

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It is an expensive program.

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407,538 professionals have used our research since 2012.
Ranking
Views
13,647
Comparisons
10,150
Reviews
11
Average Words per Review
549
Avg. Rating
8.5
Views
6,280
Comparisons
5,379
Reviews
4
Average Words per Review
460
Avg. Rating
8.8
Top Comparisons
Compared 23% of the time.
Compared 19% of the time.
Compared 16% of the time.
Compared 22% of the time.
Also Known As
Pegasystems, SmartBPMSalesforce1, Force.com, Salesforce Platform
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Pega
Salesforce
Overview

Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

The Salesforce1 Platform brings together Force.com, Heroku, and ExactTarget into one family of cloud services all built API first to help deliver apps that connect products, users, and next generation experiences. Designed for scale and speed, it provides a fast way to build apps with open APIs, back-end services, integration tools, starter templates as well as powerful developer environments; there's no limit to what you can build.
Offer
Learn more about Pega BPM
Learn more about Salesforce App Cloud
Sample Customers
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & RetirementADP
Top Industries
REVIEWERS
Financial Services Firm64%
Software R&D Company27%
Retailer9%
VISITORS READING REVIEWS
Software R&D Company45%
Comms Service Provider10%
Financial Services Firm10%
Manufacturing Company4%
VISITORS READING REVIEWS
Software R&D Company43%
Comms Service Provider14%
Media Company11%
Government4%
Company Size
REVIEWERS
Small Business18%
Midsize Enterprise5%
Large Enterprise77%
VISITORS READING REVIEWS
Small Business4%
Midsize Enterprise13%
Large Enterprise83%
REVIEWERS
Small Business47%
Midsize Enterprise18%
Large Enterprise35%
Find out what your peers are saying about Pega BPM vs. Salesforce App Cloud and other solutions. Updated: March 2020.
407,538 professionals have used our research since 2012.
We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.