We performed a comparison between Pega BPM and SAP NetWeaver BPM [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."
"The case management functionality of this solution has been most valuable."
"Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level."
"The most valuable feature is flexibility, as we can configure it to best suit our requirements."
"It's a good tool for workflow automation."
"Pega BPM's most valuable feature is the use of CDX to solve problems."
"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."
"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."
"My primary use case for this solution is to display the process in a graphical representation."
"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
"The initial setup takes time."
"This is an expensive solution."
"The workflow automation can be slow, so there is room for improvement there."
"I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market."
"They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help."
"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"The odata can be improved. It represents to users flexible process that can manage and monitor their own business process."
Earn 20 points
Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews while SAP NetWeaver BPM [EOL] doesn't meet the minimum requirements to be ranked in Business Process Management (BPM). Pega BPM is rated 8.2, while SAP NetWeaver BPM [EOL] is rated 6.6. The top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". On the other hand, the top reviewer of SAP NetWeaver BPM [EOL] writes "Why you should choose SAP BPM as process management discipline?". Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM, whereas SAP NetWeaver BPM [EOL] is most compared with .
See our list of best Business Process Management (BPM) vendors.
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