We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Easy to use and easy to integrate into the products and applications we provide for our customers."
"Ease of use and ability to streamline a process model."
"The flexibility is great."
"It is open-source. It supports microservice orchestration. This is what we are really interested in. We can customize our products depending on the use cases."
"Camunda Platform has a very good interface for workflow and business process design."
"There's this graphic that tells you how many lines or how many tickets are in each step. In that way, you know where you stand. I find this feature very valuable."
"The Camunda BPMN Platform is very flexible and gives several options to deploy and scale it."
"The number of client implementations and cross-language capabilities to support multiple frameworks is very pluggable compared to Pega. It's also more portable."
"The stability has been good. We haven't had any issues."
"In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."
"The solution is operating well overall."
"The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform."
"It's a good tool for workflow automation."
"It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs."
"The most valuable feature is the situational layer cake."
"I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop."
"The features I find most valuable are ease of use and the Collaboration Hub."
"The GUI is very easy to use, where you can sit together with your colleagues, discuss the process, and during these discussions you can build up the model."
"The collaboration hub is good because it allows us to share the models that we've captured and to get comments back, and we don't all have to be in the same room, it can be remote and over time."
"The most valuable feature is the glossary. It is really nice because all of the information is centralized, and that is a big help to the company."
"Process Manager supports end-to-end transformation. Students can better understand end-to-end activity and processes as well as how they are run. For teaching, it's process discovery, then modeling, and finally optimization and simulation, partly. Typically, we showcase some simulation of the processes, and this is where we finish. That is why we validate that it's properly designed, but also what are the outcomes of modeled processes. There are also options for discussion on process optimization."
"It is possible to do the whole drafting process at the same time in Sagnavio so you don't have a double effort of writing it once, arranging it and entering it again."
"In my opinion, the most valuable feature is the editor and its ease of use, and when people are looking at it, they can make comments about changes that need to be made."
"The most valuable feature is that you can customize it completely with all of the attributes that you need."
"The initial setup can be complex for business users."
"As we experienced some difficulties in the beginning, deployment took almost a month."
"When trying to design rule tables the solutions graphical user interface could improve, it could be more user friendly."
"The support definitely can be improved. Apart from that, the language should be extendable to other platforms. If I want to write, I'll run a different platform, like Python code on top of it, or COBOL code on top of it, and it should support those languages."
"Lacking in forms visualization."
"The initial set up could be simplified, it's complex."
"The user interface needs improvement. It should be more tailored to the end-user and offer a better user experience design over the user interface itself."
"In the future, I would definitely like to see the process administration (migration, audit, tracking) and process evaluation (optimize) features added to the community edition."
"It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."
"It needs more integration with other platforms."
"They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help."
"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"Compared to other BPM products, the interface is somewhat complex, so the usability could be improved."
"We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies."
"It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there."
"The user administration, the user-group administration, and the license models need improvement."
"Customized reporting can be improved to make this a more versatile tool."
"From what I have experienced when I worked with a process team, we would like to work with dummy process diagrams. Right now, I don't know if I would set up a process as a dummy, since it very often gets mixed up with diagrams in production. There are many process diagrams linked to the production environment. I would like to have some kind of sandbox to work with. That would be very good. I don't even know if they already have it, but I would certainly like that."
"It could be more flexible from a customization point of view, where the user is able to display only whatever he needs."
"The collaboration and commenting are great. However, I think it would be more useful for people to get notifications of comments straight-away so we can react even quicker to them than we already can."
"There is always room for improvement is the capability of integration with other solutions."
"I would like to have the option to select the color of items and subgroups in the glossary because right now it is fixed."
"Signavio Process Manager needs to have an integrated document management system to better work with processes that rely heavily on documents and document flows."
"The cost of this solution is better than some competing products."
"We use the open-source version, which can be used at no cost."
"When compared with the proprietary products, the pricing costs are much less, even though it is an enterprise edition."
"I think Camunda BPM can improve their licensing costs. It isn't easy to find clients with Camunda BPM licenses mainly because it's quite expensive."
"Generally, the price could be better, as well as the licensing fees."
"We're using the open-source version for now."
"There is an open-source version available, that in its core features (workflow and decision engine, modeler) is exactly the same as in the enterprise version."
"Licensing costs are anywhere from $80,000 to $100,000 USD per year."
"The price is a bit expensive."
"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
"It's a user-based license where, as you scale the numbers of users, the price increases."
"We mostly have a yearly license."
"The price of this solution, including installation and configuration, is comparable to competing vendors."
"The pricing is pretty good, compared to other similar products."
"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."
"We are only able to use the free academic licenses because we have a financial constraint. We are not able to pay for commercial licenses to use this kind of tool."
"SaaS has no setup cost, just licensing fees."
"This solution provides really great value for the money."
Camunda Platform is a complete process automation tech stack with powerful execution engines for BPMN workflows and DMN decisions paired with essential applications for modeling, operations, and analytics.
With a clear vision to automate any process, anywhere, Camunda is reinventing process automation for the digital enterprise. Featuring a developer-friendly, open source approach, enterprises can use Camunda Platform to breakthrough technological, organizational, and infrastructure barriers, optimize their business processes, and drive their digital transformation initiatives forward.
Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.
The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.
Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.
Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com
Pega BPM is ranked 3rd in Business Process Management (BPM) with 16 reviews while SAP Signavio Process Manager is ranked 2nd in Business Process Management (BPM) with 24 reviews. Pega BPM is rated 8.2, while SAP Signavio Process Manager is rated 8.6. The top reviewer of Pega BPM writes "Good case management and BPM workflow with easy cloud implementation". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Enables us to identify business analysts that are working on two different things and link up efforts". Pega BPM is most compared with ServiceNow, Appian, IBM BPM, Microsoft PowerApps and K2, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Visio, Bizagi and IBM Blueworks Live. See our Pega BPM vs. SAP Signavio Process Manager report.
See our list of best Business Process Management (BPM) vendors.
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