Pega BPM vs SAP Signavio Process Manager comparison

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Pega Logo
9,054 views|6,871 comparisons
90% willing to recommend
SAP Logo
8,558 views|5,599 comparisons
89% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Pega BPM and SAP Signavio Process Manager based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Pega BPM vs. SAP Signavio Process Manager Report (Updated: April 2024).
767,667 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution has very helpful technical support.""The most valuable feature is flexibility, as we can configure it to best suit our requirements.""Powerful, full-featured business process management with excellent support""The solution's case management is its most valuable aspect.""This is a customizable product.""It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs.""The most valuable feature of Pega BPMI would be the academy courses, specifically the Product Development Network (PDN). Additionally, our organization has a dedicated Customer Engagement Team that we work closely with to achieve our goals.""When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."

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"This functionality ("invite anyone for feedback") has substantially increased visibility over work-in-progress when it comes to process modelling and overall process management and it decreased the time spent on giving and receiving feedback through emails and through sharing screenshots/.ppt files/Visio files etc.""It's way of handling is really an advantage. It's quite easy to use, without too much training . That's the main point for me.""It is a scalable solution.""The most valuable feature is probably the nature of it.""Process Manager is really helpful in building process maps. Creating them is really easy; the program is user-friendly.""It is a stable solution.""This product has helped us to work within standards for process planning.""One of the most valuable features is ease of use which has really been a good thing to put into the business. People like tools that they can just pick up and use straight-away."

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Cons
"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that.""We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files.""The main problem with Pega is that it is quite complex, so it is very difficult for the developer to learn.""The previous versions had good training documents but the updated versions need to improve the documentation.""Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now.""First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets.""This is a quite expensive product.""There is a scarcity of resources who have worked with this solution before."

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"It is difficult to quickly digest the vast power of the suite and make use of those capabilities fully.""The price can be made cheaper.""Signavio Process Manager needs to have an integrated document management system to better work with processes that rely heavily on documents and document flows.""It is sometimes difficult to find the match between what is possible and what is wanted, or what is helpful with the product, so better documentation may assist in this regard.""I would like to see the inclusion of some document management functionality so that we don't need to integrate with a second solution to accommodate this.""The user management functionality in Process Manager is not as user friendly as the one in the Collaboration Hub.""There are a few bugs when you use the Microsoft Surface Hub with the big screen.""I would like to have the option to select the color of items and subgroups in the glossary because right now it is fixed."

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Pricing and Cost Advice
  • "Licensing is expensive. You need to wisely select between per user and per case."
  • "They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
  • "They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
  • "The licensing fees are based on the number of users."
  • "May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
  • "The price of this solution, including installation and configuration, is comparable to competing vendors."
  • "The pricing is pretty good, compared to other similar products."
  • "It's a user-based license where, as you scale the numbers of users, the price increases."
  • More Pega BPM Pricing and Cost Advice →

  • "Lower than the competition with highly flexible licensing plans."
  • "My client purchased one editor license and the collaboration hub, which covers up to a hundred people."
  • "I think that the price of the licenses is between $2,000 USD and $3,000 USD per license per year, plus the hub usage. I cannot remember the exact cost, but it is affordable."
  • "I think we're spending about $150,000 a year on licensing costs."
  • "SaaS has no setup cost, just licensing fees."
  • "This solution provides really great value for the money."
  • "We are only able to use the free academic licenses because we have a financial constraint. We are not able to pay for commercial licenses to use this kind of tool."
  • "Although Signavio is a feature-rich solution, it is expensive for companies who haven’t reached a certain maturity level in their process management initiatives."
  • More SAP Signavio Process Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everything… more »
    Top Answer:My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could… more »
    Top Answer: Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega BPM… more »
    Top Answer:SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a… more »
    Top Answer:The visual representation is extremely powerful and easy to use in process modeling and analysis I can show it to someone who doesn't know business process mapping, and they still understand… more »
    Top Answer:We have a yearly basis license. We don't find it too expensive for our use case. It helps us harmonize processes and those processes result in significant effort saving, then the product is paid for… more »
    Ranking
    Views
    9,054
    Comparisons
    6,871
    Reviews
    24
    Average Words per Review
    525
    Rating
    8.2
    Views
    8,558
    Comparisons
    5,599
    Reviews
    15
    Average Words per Review
    475
    Rating
    7.7
    Comparisons
    Also Known As
    Pegasystems, SmartBPM
    Signavio Process Editor
    Learn More
    Pega
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    SAP
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    Overview

    Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.

    Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:

    • Analysis: Through comprehensive analysis, the processes that can be created or optimized to meet business needs are identified.

    • Design: The design of a process aims to reduce errors and maintain relevant standard operating procedures.

    • Modeling: The process design can be modeled using various software tools.

    • Execution: The process model execution can be governed through a business rules engine.

    • Monitoring: Monitoring is performed to detect any issues and collect relevant data.

    • Optimization: The collected data is used to optimize and improve processes.

    Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.

    Pega BPM Features

    Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:

    • Adaptive Decision Management: Through the support of data analysis concepts, this product feature allows users to make crucial decisions. It supports the retrieval of data automatically, facilitating real-time decision-making. It also provides the ability to make decisions at all times, depending on changes in the processes.

    • Automatic Code Generation: The programming time at a company can be reduced through this feature, as it generates application codes automatically. The feature offers industry-specific solution frameworks for developing applications and visual development tools, allowing business users to build apps. This enables the simplification of complex business processes by converting them.

    • Pega Omni-channel UI: The user interface (UI) of Pega BPM is a design-once and deploy-anywhere model. This means that any channel can be interfaced with the UI, as designs can be adapted to various parameters, including device, channel, or user.

    • Pega Live Data: This feature of the tool integrates all the business’s data, analyzes it, and summarizes it into formats suitable for presentation. The feature has a caching option, which improves data management by reducing the load on external applications.

    • Pega Situational Layer Cake: Through this feature of the solution, business processes can be adjusted regarding changes in customer type, departments, products, geographies, time, languages, and channels.

    • Pega Pulse: Through Pega Pulse, employees, partners, and customers can collaborate and solve issues simultaneously.

    Pega BPM Benefits

    Pega BPM has various benefits for businesses. They include the following:

    • Accelerates business processes by building applications in a timely manner.

    • Provides automatically tailored screens and forms for customers to improve user experience and engagement.

    • Can be utilized on various sources, including being moved from a data center to the cloud and vice versa.

    • The low-code functionality decreases the need for developer intervention and reduces the costs of outsourcing IT assistance and maintenance.

    • The tool offers a flexible UI that allows users to switch from web to mobile during all times of product usage.

    • The platform offers business scalability incrementation through quick application development.

    Reviews from Real Users

    Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.

    Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.

    The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.

    Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.

    Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com

    Sample Customers
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
    Top Industries
    REVIEWERS
    Computer Software Company32%
    Financial Services Firm29%
    Comms Service Provider9%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company14%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Healthcare Company13%
    Manufacturing Company13%
    Financial Services Firm10%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Manufacturing Company14%
    Financial Services Firm11%
    Computer Software Company11%
    Energy/Utilities Company7%
    Company Size
    REVIEWERS
    Small Business8%
    Midsize Enterprise15%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise9%
    Large Enterprise74%
    REVIEWERS
    Small Business21%
    Midsize Enterprise9%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    Buyer's Guide
    Pega BPM vs. SAP Signavio Process Manager
    April 2024
    Find out what your peers are saying about Pega BPM vs. SAP Signavio Process Manager and other solutions. Updated: April 2024.
    767,667 professionals have used our research since 2012.

    Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews while SAP Signavio Process Manager is ranked 8th in Business Process Management (BPM) with 57 reviews. Pega BPM is rated 8.2, while SAP Signavio Process Manager is rated 8.2. The top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and GitHub CoPilot, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and BIC Platform . See our Pega BPM vs. SAP Signavio Process Manager report.

    See our list of best Business Process Management (BPM) vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.