Pega BPM vs SAP Signavio Process Manager comparison

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9,054 views|6,871 comparisons
90% willing to recommend
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8,558 views|5,599 comparisons
89% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Pega BPM and SAP Signavio Process Manager based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Pega BPM vs. SAP Signavio Process Manager Report (Updated: April 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows.""It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs.""The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform.""The solution is operating well overall.""There are a lot of frameworks in the product. I use Pega PRPC the most.""The case management is great.""It is a stable product.""The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human."

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"Process Manager supports end-to-end transformation. Students can better understand end-to-end activity and processes as well as how they are run. For teaching, it's process discovery, then modeling, and finally optimization and simulation, partly. Typically, we showcase some simulation of the processes, and this is where we finish. That is why we validate that it's properly designed, but also what are the outcomes of modeled processes. There are also options for discussion on process optimization.""When comparing my experience with Celonis and Signavio, I can discern the distinctions between these two platforms. However, I'm unable to differentiate between ARAs and add-ons, as that falls outside my scope of familiarity. Regarding Celonis, it comes with its set of advantages and disadvantages. Notably, it boasts robust features like action flows, task mining, and seamless integration with AML programming. Conversely, Signavio lacks action flows and instead relies on action segments and tasks for interaction. This discrepancy is a significant factor setting Selenium and SecureView apart. In the context of Signavio, it offers a combination of BPMN and process discovery, a feature absent in Celonis. This tandem of BPMN and process insight contributes to Signavio’S potency. Meanwhile, Celonis primarily features the process miner tool, setting it apart from Signavio. These variations collectively outline the numerous differences existing between Celonis and Signavio.""We can use workflow manager to create forms.""The Signavio tool is very easy to use and it is one of the reasons why I like it.""The collaboration hub is good because it allows us to share the models that we've captured and to get comments back, and we don't all have to be in the same room, it can be remote and over time.""The most valuable feature for me is usability.""The most valuable features of this solution are the portal for spreading it over the organization, the usability, and the workflow generator in the background.""It is a scalable solution."

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Cons
"What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works.""They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help.""Pega BPM's documentation should be improved, especially for freshers or new trainees.""UI needs improvement.""Pega's technical support could be better.""There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5.""Compared to other BPM products, the interface is somewhat complex, so the usability could be improved.""Business specific functionality is needed."

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"For me, given I've got a lot of experience working with BPMN and other process management tools, in terms of the interface, I think there's a little bit more that can be improved to match what the conventional BPMN offers. I've been constantly trying to give this feedback to Signavio, to let them know that it needs to be more coherent with the original BPMN version of the stencil.""I think the intuitive handling is an issue which they should be more focused on, especially as we have issues with the glossary. If you want to implement Signavio within procedures in contact with other software, it's quite difficult to integrate and you will have several points where you have to double and triple the work, because you cannot maintain the data centrally. With other solutions, we can integrate it and have only one data transfer, to import and export with other solutions. A glossary is still limiting us.""The performance metrics appearing in the collaboration hub needs to be improved.""It would be beneficial to have a defined leveling or hierarchy system to facilitate better understanding and analysis. More openness and flexibility would enhance its capabilities.""The solution is complex.""It could be more flexible from a customization point of view, where the user is able to display only whatever he needs.""The workflow automation of the solution is an area of concern where improvements are required.""The reporting is too slow and there is a limit of 250 processes."

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Pricing and Cost Advice
  • "Licensing is expensive. You need to wisely select between per user and per case."
  • "They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
  • "They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
  • "The licensing fees are based on the number of users."
  • "May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
  • "The price of this solution, including installation and configuration, is comparable to competing vendors."
  • "The pricing is pretty good, compared to other similar products."
  • "It's a user-based license where, as you scale the numbers of users, the price increases."
  • More Pega BPM Pricing and Cost Advice →

  • "Lower than the competition with highly flexible licensing plans."
  • "My client purchased one editor license and the collaboration hub, which covers up to a hundred people."
  • "I think that the price of the licenses is between $2,000 USD and $3,000 USD per license per year, plus the hub usage. I cannot remember the exact cost, but it is affordable."
  • "I think we're spending about $150,000 a year on licensing costs."
  • "SaaS has no setup cost, just licensing fees."
  • "This solution provides really great value for the money."
  • "We are only able to use the free academic licenses because we have a financial constraint. We are not able to pay for commercial licenses to use this kind of tool."
  • "Although Signavio is a feature-rich solution, it is expensive for companies who haven’t reached a certain maturity level in their process management initiatives."
  • More SAP Signavio Process Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everything… more »
    Top Answer:My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could… more »
    Top Answer: Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega BPM… more »
    Top Answer:SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a… more »
    Top Answer:The visual representation is extremely powerful and easy to use in process modeling and analysis I can show it to someone who doesn't know business process mapping, and they still understand… more »
    Top Answer:We have a yearly basis license. We don't find it too expensive for our use case. It helps us harmonize processes and those processes result in significant effort saving, then the product is paid for… more »
    Ranking
    Views
    9,054
    Comparisons
    6,871
    Reviews
    24
    Average Words per Review
    525
    Rating
    8.2
    Views
    8,558
    Comparisons
    5,599
    Reviews
    15
    Average Words per Review
    475
    Rating
    7.7
    Comparisons
    Also Known As
    Pegasystems, SmartBPM
    Signavio Process Editor
    Learn More
    Pega
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    SAP
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    Overview

    Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.

    Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:

    • Analysis: Through comprehensive analysis, the processes that can be created or optimized to meet business needs are identified.

    • Design: The design of a process aims to reduce errors and maintain relevant standard operating procedures.

    • Modeling: The process design can be modeled using various software tools.

    • Execution: The process model execution can be governed through a business rules engine.

    • Monitoring: Monitoring is performed to detect any issues and collect relevant data.

    • Optimization: The collected data is used to optimize and improve processes.

    Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.

    Pega BPM Features

    Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:

    • Adaptive Decision Management: Through the support of data analysis concepts, this product feature allows users to make crucial decisions. It supports the retrieval of data automatically, facilitating real-time decision-making. It also provides the ability to make decisions at all times, depending on changes in the processes.

    • Automatic Code Generation: The programming time at a company can be reduced through this feature, as it generates application codes automatically. The feature offers industry-specific solution frameworks for developing applications and visual development tools, allowing business users to build apps. This enables the simplification of complex business processes by converting them.

    • Pega Omni-channel UI: The user interface (UI) of Pega BPM is a design-once and deploy-anywhere model. This means that any channel can be interfaced with the UI, as designs can be adapted to various parameters, including device, channel, or user.

    • Pega Live Data: This feature of the tool integrates all the business’s data, analyzes it, and summarizes it into formats suitable for presentation. The feature has a caching option, which improves data management by reducing the load on external applications.

    • Pega Situational Layer Cake: Through this feature of the solution, business processes can be adjusted regarding changes in customer type, departments, products, geographies, time, languages, and channels.

    • Pega Pulse: Through Pega Pulse, employees, partners, and customers can collaborate and solve issues simultaneously.

    Pega BPM Benefits

    Pega BPM has various benefits for businesses. They include the following:

    • Accelerates business processes by building applications in a timely manner.

    • Provides automatically tailored screens and forms for customers to improve user experience and engagement.

    • Can be utilized on various sources, including being moved from a data center to the cloud and vice versa.

    • The low-code functionality decreases the need for developer intervention and reduces the costs of outsourcing IT assistance and maintenance.

    • The tool offers a flexible UI that allows users to switch from web to mobile during all times of product usage.

    • The platform offers business scalability incrementation through quick application development.

    Reviews from Real Users

    Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.

    Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.

    The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.

    Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.

    Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com

    Sample Customers
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
    Top Industries
    REVIEWERS
    Computer Software Company32%
    Financial Services Firm29%
    Comms Service Provider9%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company14%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Healthcare Company13%
    Manufacturing Company13%
    Financial Services Firm10%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Manufacturing Company14%
    Financial Services Firm11%
    Computer Software Company11%
    Energy/Utilities Company7%
    Company Size
    REVIEWERS
    Small Business8%
    Midsize Enterprise15%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise9%
    Large Enterprise74%
    REVIEWERS
    Small Business21%
    Midsize Enterprise9%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    Buyer's Guide
    Pega BPM vs. SAP Signavio Process Manager
    April 2024
    Find out what your peers are saying about Pega BPM vs. SAP Signavio Process Manager and other solutions. Updated: April 2024.
    767,847 professionals have used our research since 2012.

    Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews while SAP Signavio Process Manager is ranked 8th in Business Process Management (BPM) with 57 reviews. Pega BPM is rated 8.2, while SAP Signavio Process Manager is rated 8.2. The top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and GitHub CoPilot, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and Sparx Systems Enterprise Architect. See our Pega BPM vs. SAP Signavio Process Manager report.

    See our list of best Business Process Management (BPM) vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.