We performed a comparison between Pega BPM and SoftExpert BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution provides us with a very good dashboard."
"The solution offers excellent workflows."
"Can do a lot of things with minimum time and cost."
"The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process."
"The most valuable features are case management and integration services."
"The technical support of Pega BPM is very good."
"Fast prototyping."
"It is a stable solution...It is a scalable solution."
"The most valuable feature of SoftExpert BPM is its ease of use."
"A complete project management suite in one integrated package."
"The workflow automation can be slow, so there is room for improvement there."
"Pega should work on redefining their model and creating a demand for their skills."
"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."
"Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now."
"One of the areas of this solution that could be improved would be to advance the low code features of the application itself. We would also like to use the same platform to build any application, even if it is not necessarily defined as a functionality needed by a BPM."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies."
"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."
"It could do more to use all the data it collects to intelligently manage the user experience."
"The form in SoftExpert BPM should improve."
Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews while SoftExpert BPM is ranked 23rd in Business Process Management (BPM) with 2 reviews. Pega BPM is rated 8.2, while SoftExpert BPM is rated 10.0. The top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". On the other hand, the top reviewer of SoftExpert BPM writes "Quick deployment, high availability, and easy to use". Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM, whereas SoftExpert BPM is most compared with . See our Pega BPM vs. SoftExpert BPM report.
See our list of best Business Process Management (BPM) vendors.
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