Compare Pega BPM vs. SoftExpert BPM

Pega BPM is ranked 8th in Business Process Management with 6 reviews while SoftExpert BPM which is ranked 66th in Business Process Management with 1 review. Pega BPM is rated 8.6, while SoftExpert BPM is rated 0. The top reviewer of Pega BPM writes "Rapid renew structure allows for better implementation over other solutions and aids clients in serving their customers". On the other hand, the top reviewer of SoftExpert BPM writes "Simplifies workflows which saves time and money while increasing productivity". Pega BPM is most compared with Camunda BPM, Appian and ServiceNow, whereas SoftExpert BPM is most compared with .
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Pega BPM Logo
14,942 views|8,176 comparisons
SoftExpert BPM Logo
15 views|14 comparisons
Most Helpful Review
Find out what your peers are saying about IBM, Software AG, Bizagi and others in Business Process Management. Updated: July 2019.
360,012 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Powerful, full-featured business process management with excellent supportWhile Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega.The most valuable features are case management and integration services.It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get.The user interface and the ease of developing the workflow for an application are valuable features.Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support.Allowed us to develop and quickly release with confidence using cloud technologies.Fast prototyping.

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A complete project management suite in one integrated package.

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Cons
Lack of stronger cloud support is somewhat inconvenient for users and implementation.What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works.The unit testing needs to improve, as well as the user interface.The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother.There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues.It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge.Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services.Business specific functionality is needed.

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It could do more to use all the data it collects to intelligently manage the user experience.

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Pricing and Cost Advice
May be somewhat more expensive than other solutions initially, but should have enhanced return on investment.The licensing fees are based on the number of users.They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments.They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products.Licensing is expensive. You need to wisely select between per user and per case.

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Ranking
Views
14,942
Comparisons
8,176
Reviews
6
Average Words per Review
567
Avg. Rating
8.5
Views
15
Comparisons
14
Reviews
0
Average Words per Review
570
Avg. Rating
N/A
Top Comparisons
Compared 22% of the time.
Compared 22% of the time.
Compared 9% of the time.
Also Known As
Pegasystems, SmartBPM
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Pega
SoftExpert
Overview

Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

SoftExpert is a market leader in software and services for enterprise-wide business process improvement and compliance management, providing the most comprehensive application suite to empower organizations to increase business performance at all levels and to maximize industry-mandated compliance and corporate governance programs.

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Learn more about Pega BPM
Learn more about SoftExpert BPM
Sample Customers
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & RetirementCoca Cola, CRODA, CSN, Abril, Midea Carrier
Top Industries
VISITORS READING REVIEWS
Financial Services Firm27%
Manufacturing Company15%
Pharma/Biotech Company9%
Comms Service Provider9%
No Data Available
Find out what your peers are saying about IBM, Software AG, Bizagi and others in Business Process Management. Updated: July 2019.
360,012 professionals have used our research since 2012.
We monitor all Business Process Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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