Pega BPM vs Ultimus Adaptive Business Process Management comparison

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Executive Summary

We performed a comparison between Pega BPM and Ultimus Adaptive Business Process Management based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Pega, Apache and others in Business Process Management (BPM).
To learn more, read our detailed Business Process Management (BPM) Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Pega is a local platform that has evolved from a BPM perspective. This allows teams using this solution to address complexities without having deep knowledge in a specific development area.""Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows.""Can do a lot of things with minimum time and cost.""It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs.""The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time.""Fast prototyping.""Scalable and stable BPM software with a powerful case management feature. It also has good workflow.""Overall, the ability to integrate with multiple applications and effective case management is the most valuable."

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"Development is easy on the Ultimus platform.""Ultimus Adaptive Business Process Management has good integration with all the other tools we have been using in our company. We use the data that other tools provide in our implementation."

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Cons
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother.""We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files.""Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now.""The workflow automation can be slow, so there is room for improvement there.""Sometimes when we are patching some data from the database, we are getting added as a timeout.""I would like to see Pega BPM improve the user experience.""They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help.""In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."

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"We are looking for a feature that can resign and move the process from one step to another step.""Ultimus is not good at handling cash transactions. They should add a mobile application in the next release."

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Pricing and Cost Advice
  • "Licensing is expensive. You need to wisely select between per user and per case."
  • "They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
  • "They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
  • "The licensing fees are based on the number of users."
  • "May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
  • "The price of this solution, including installation and configuration, is comparable to competing vendors."
  • "The pricing is pretty good, compared to other similar products."
  • "It's a user-based license where, as you scale the numbers of users, the price increases."
  • More Pega BPM Pricing and Cost Advice →

  • "Ultimus could stand to lower the price. Other tools are cheaper."
  • More Ultimus Adaptive Business Process Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everything… more »
    Top Answer:My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could… more »
    Top Answer: Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega BPM… more »
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    9,440
    Comparisons
    7,110
    Reviews
    25
    Average Words per Review
    515
    Rating
    8.2
    Views
    191
    Comparisons
    120
    Reviews
    0
    Average Words per Review
    0
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    Comparisons
    Also Known As
    Pegasystems, SmartBPM
    Learn More
    Pega
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    Ultimus
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    Overview

    Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.

    Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:

    • Analysis: Through comprehensive analysis, the processes that can be created or optimized to meet business needs are identified.

    • Design: The design of a process aims to reduce errors and maintain relevant standard operating procedures.

    • Modeling: The process design can be modeled using various software tools.

    • Execution: The process model execution can be governed through a business rules engine.

    • Monitoring: Monitoring is performed to detect any issues and collect relevant data.

    • Optimization: The collected data is used to optimize and improve processes.

    Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.

    Pega BPM Features

    Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:

    • Adaptive Decision Management: Through the support of data analysis concepts, this product feature allows users to make crucial decisions. It supports the retrieval of data automatically, facilitating real-time decision-making. It also provides the ability to make decisions at all times, depending on changes in the processes.

    • Automatic Code Generation: The programming time at a company can be reduced through this feature, as it generates application codes automatically. The feature offers industry-specific solution frameworks for developing applications and visual development tools, allowing business users to build apps. This enables the simplification of complex business processes by converting them.

    • Pega Omni-channel UI: The user interface (UI) of Pega BPM is a design-once and deploy-anywhere model. This means that any channel can be interfaced with the UI, as designs can be adapted to various parameters, including device, channel, or user.

    • Pega Live Data: This feature of the tool integrates all the business’s data, analyzes it, and summarizes it into formats suitable for presentation. The feature has a caching option, which improves data management by reducing the load on external applications.

    • Pega Situational Layer Cake: Through this feature of the solution, business processes can be adjusted regarding changes in customer type, departments, products, geographies, time, languages, and channels.

    • Pega Pulse: Through Pega Pulse, employees, partners, and customers can collaborate and solve issues simultaneously.

    Pega BPM Benefits

    Pega BPM has various benefits for businesses. They include the following:

    • Accelerates business processes by building applications in a timely manner.

    • Provides automatically tailored screens and forms for customers to improve user experience and engagement.

    • Can be utilized on various sources, including being moved from a data center to the cloud and vice versa.

    • The low-code functionality decreases the need for developer intervention and reduces the costs of outsourcing IT assistance and maintenance.

    • The tool offers a flexible UI that allows users to switch from web to mobile during all times of product usage.

    • The platform offers business scalability incrementation through quick application development.

    Reviews from Real Users

    Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.

    Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.

    The Ultimus Adaptive Business Process Management (BPM) Suite is a seamlessly integrated Business Process Management Software solution to manage the complete lifecycle of key business processes.

    Sample Customers
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    Ministry of Education Oman, Perdue Farms, MEG Energy Corp., The National and University Library, Unilever
    Top Industries
    REVIEWERS
    Computer Software Company32%
    Financial Services Firm29%
    Comms Service Provider9%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company14%
    Manufacturing Company7%
    Government7%
    No Data Available
    Company Size
    REVIEWERS
    Small Business8%
    Midsize Enterprise14%
    Large Enterprise78%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise9%
    Large Enterprise74%
    No Data Available
    Buyer's Guide
    Business Process Management (BPM)
    March 2024
    Find out what your peers are saying about Camunda, Pega, Apache and others in Business Process Management (BPM). Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Pega BPM is ranked 2nd in Business Process Management (BPM) with 55 reviews while Ultimus Adaptive Business Process Management is ranked 51st in Business Process Management (BPM). Pega BPM is rated 8.2, while Ultimus Adaptive Business Process Management is rated 7.6. The top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". On the other hand, the top reviewer of Ultimus Adaptive Business Process Management writes "Integrates well and helpful support". Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM, whereas Ultimus Adaptive Business Process Management is most compared with Appian.

    See our list of best Business Process Management (BPM) vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.