Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The interface is quite simple and easy to use, even for beginners.
The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system.
Powerful, full-featured business process management with excellent support
While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega.
The most valuable features are case management and integration services.
It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get.
The user interface and the ease of developing the workflow for an application are valuable features.
Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support.
The most valuable feature is affinity rules.
The most valuable feature is workflow automation.
It is the most cost-effective method for moving data between machines.
The solution's ability to template and easily implement are the most valuable features. It offers good replication as well.
The most valuable feature is that this solution is complete, and you don't need any add-ons.
vCenter Orchestrator is easy to use.
It's 100% stable, it's always stable. We haven't had any bugs. The solution works very well and we haven't had any problems.
In regards to the workflows, the fact that we can actually have a full dashboard library of all the existing workflows on this is great. We can see all the workflows and what all the actions do and can work with scripts.
Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved.
The pricing model needs to be improved. Right now, it's too expensive.
Lack of stronger cloud support is somewhat inconvenient for users and implementation.
What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works.
The unit testing needs to improve, as well as the user interface.
The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother.
There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues.
It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge.
Using this solution requires a lot of experience.
This solution needs to have more built-in workflows.
The licensing is expensive and should be improved.
The solution needs to integrate with Cloud facilities like AWS and Azure.
In the next release, to make it easier to write the workflows, I would l like to see more HTML GUIs.
The interface could be improved to bring greater user-friendliness and ease of use.
Storage has room for improvement. It's a big problem for our solution. The interface also needs improvement, it should be simplified.
As we work towards more stability on the solution, sometimes we'll try something and it breaks and it's easier to restart the service. That's the only drawback. We've experienced this with other applications as well.
Pricing and Cost Advice
May be somewhat more expensive than other solutions initially, but should have enhanced return on investment.
The licensing fees are based on the number of users.
They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments.
They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products.
This solution is expensive and the licensing is more attractive for Haveri.
Our licensing is on a yearly basis. We pay for the license and then we pay the support every year.
out of 32 in Process Automation
Average Words per Review
out of 32 in Process Automation
Average Words per Review
Compared 23% of the time.
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Compared 45% of the time.
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Also Known As
Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.
|VMware vCenter Orchestrator simplifies the automation of complex IT tasks and integrates with VMware vCloud Suite components to adapt and extend service delivery and operational management, effectively working with existing infrastructure, tools and processes.|
Learn more about Pega BPM
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Financial Services Firm71%
Software R&D Company14%
Software R&D Company33%
Financial Services Firm13%
Comms Service Provider10%
Comms Service Provider29%
Non Tech Company14%