Pega BPM vs webMethods Integration Server comparison

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9,054 views|6,871 comparisons
90% willing to recommend
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3,421 views|2,391 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Pega BPM and webMethods Integration Server based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Pega BPM vs. webMethods Integration Server Report (Updated: March 2020).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process.""The interface is quite simple and easy to use, even for beginners.""The most valuable features of Pega BPM are low code, no code, functionality, and easy development.""Can do a lot of things with minimum time and cost.""In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well.""The most valuable aspect of the solution is the various workflows.""Overall, the ability to integrate with multiple applications and effective case management is the most valuable.""I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop."

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"I feel comfortable using this product with its ease of building interfaces for developers. This is a better integration tool for integrating with various applications like Oracle, Salesforce, mainframes, etc. It works fine in the integration of legacy software as well.""It frankly fills the gap between IT and business by having approval and policy enforcement on each state and cycle of the asset from the moment it gets created until it is retired.""The tool supports gRPC.""Operationally, I consider the solution to be quite good.""Best feature is Insight for monitoring, and as a debugging tool. It has saved us a lot of time during crisis situations.""Most of the work in our organization can be more easily done using the tool.""​Broker and UM are the best features.""The stability is good."

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Cons
"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files.""It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge.""We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies.""It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible.""The workflow automation can be slow, so there is room for improvement there.""The cost of licensing could be improved.""Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer.""Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now."

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"For code version control, you need to use some external software.""Other products have been using AI and cloud enhancements, but webMethods Integration Server is still lagging in that key area.""This product has too many gaps. You find them after update installations. This should be covered by automatic testing.""The product must add more compatible connectors.""As webMethods Integration Server is expensive, that's its area for improvement.""One area that needs improvement is the version upgrade process. Many customers I've worked with encounter challenges when transitioning from their current version, such as x or 9, to a newer version. The process is not smooth, and they must shift their entire website.""The patching of infrastructure is not very smooth and improved authentication should be added in the next feature.""Support is expensive."

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Pricing and Cost Advice
  • "Licensing is expensive. You need to wisely select between per user and per case."
  • "They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
  • "They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
  • "The licensing fees are based on the number of users."
  • "May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
  • "The price of this solution, including installation and configuration, is comparable to competing vendors."
  • "The pricing is pretty good, compared to other similar products."
  • "It's a user-based license where, as you scale the numbers of users, the price increases."
  • More Pega BPM Pricing and Cost Advice →

  • "Initialy good pricing and good, if it comes to Enterprise license agreements."
  • "It is worth the cost."
  • "Always plan five years ahead and don’t jeopardize the quality of your project by dropping items from the bill of materials."
  • "Pricing has to be negotiated with the local Software AG representative. SAG can always prepare an appropriate pricing model for every client."
  • "Some of the licensing is "component-ized," which is confusing to new users/customers."
  • "It is expensive, but we reached a good agreement with the company. It is still a little bit expensive, but we got a better deal than the previous one."
  • "The pricing and licensing costs for webMethods are very high, which is the only reason that we might switch to another product."
  • "The vendor is flexible with respect to pricing."
  • More webMethods Integration Server Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everything… more »
    Top Answer:My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could… more »
    Top Answer: Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega BPM… more »
    Top Answer:The synchronous and asynchronous messaging system the solution provides is very good.
    Top Answer:Other products have been using AI and cloud enhancements, but webMethods Integration Server is still lagging in that key area. It's very good as a standalone integration server, but it has to come up… more »
    Ranking
    Views
    9,054
    Comparisons
    6,871
    Reviews
    24
    Average Words per Review
    525
    Rating
    8.2
    Views
    3,421
    Comparisons
    2,391
    Reviews
    21
    Average Words per Review
    668
    Rating
    8.0
    Comparisons
    Also Known As
    Pegasystems, SmartBPM
    Learn More
    Pega
    Video Not Available
    Overview

    Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.

    Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:

    • Analysis: Through comprehensive analysis, the processes that can be created or optimized to meet business needs are identified.

    • Design: The design of a process aims to reduce errors and maintain relevant standard operating procedures.

    • Modeling: The process design can be modeled using various software tools.

    • Execution: The process model execution can be governed through a business rules engine.

    • Monitoring: Monitoring is performed to detect any issues and collect relevant data.

    • Optimization: The collected data is used to optimize and improve processes.

    Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.

    Pega BPM Features

    Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:

    • Adaptive Decision Management: Through the support of data analysis concepts, this product feature allows users to make crucial decisions. It supports the retrieval of data automatically, facilitating real-time decision-making. It also provides the ability to make decisions at all times, depending on changes in the processes.

    • Automatic Code Generation: The programming time at a company can be reduced through this feature, as it generates application codes automatically. The feature offers industry-specific solution frameworks for developing applications and visual development tools, allowing business users to build apps. This enables the simplification of complex business processes by converting them.

    • Pega Omni-channel UI: The user interface (UI) of Pega BPM is a design-once and deploy-anywhere model. This means that any channel can be interfaced with the UI, as designs can be adapted to various parameters, including device, channel, or user.

    • Pega Live Data: This feature of the tool integrates all the business’s data, analyzes it, and summarizes it into formats suitable for presentation. The feature has a caching option, which improves data management by reducing the load on external applications.

    • Pega Situational Layer Cake: Through this feature of the solution, business processes can be adjusted regarding changes in customer type, departments, products, geographies, time, languages, and channels.

    • Pega Pulse: Through Pega Pulse, employees, partners, and customers can collaborate and solve issues simultaneously.

    Pega BPM Benefits

    Pega BPM has various benefits for businesses. They include the following:

    • Accelerates business processes by building applications in a timely manner.

    • Provides automatically tailored screens and forms for customers to improve user experience and engagement.

    • Can be utilized on various sources, including being moved from a data center to the cloud and vice versa.

    • The low-code functionality decreases the need for developer intervention and reduces the costs of outsourcing IT assistance and maintenance.

    • The tool offers a flexible UI that allows users to switch from web to mobile during all times of product usage.

    • The platform offers business scalability incrementation through quick application development.

    Reviews from Real Users

    Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.

    Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.

    webMethods Integration Server is widely considered to be the best integration server available in the marketplace today. The solution can help users integrate everything and anything.

    webMethods Integration Server allows organizations to display and integrate existing and new business activities. The solution offers components that help users create, test, and install new services. webMethods Integration Server can automate, organize, and construct various gathered services and traditional legacy systems into productive value-added processes. webMethods Integration Server works as a secure platform for distributing and running services. The solution obtains and translates user requests, recognizes and records the requested service, translates and moves the data in the necessary format, receives the information back, and returns the information to the user in the appropriate original format. webMethods is the primary solution used by enterprise organizations for integrating functional coordination with application servers, custom applications, and databases. webMethods makes it easy for enterprise organizations to share electronic documents seamlessly.

    Users have several options to audit webMethods Integration Server processes using some of the component metrics below:

    • Adapters: Using the SOA extension for webMethods, users can easily monitor the performance of every adapter users have deployed. Available metrics include Adapter Services, Adapter Connection Pools, and Adapter Notifications nodes.

    • Business Processes: A business process is a process that uses a specific set of rules to perform tasks in a prescribed order. Many business processes depend on the successful integration of numerous systems, involving many people in varying roles. With the SOA extension for webMethods, users can easily monitor that workflow, ensuring that processes are being performed as defined.

    • Java Services: This includes services created in Java or in languages coordinated with Java.

    • WebServices: This includes services regarding webserver endpoints and performance.

    • XSLT Services: This service will allow users to transform XML data into other formats and includes the transformation to other services.

    • Thread Pools: This metric uses threads to conduct services, gather documents from the webMethods Broker, and initiate triggers. Documents can be published locally on the server or to the broker that will send the document out. A JMS trigger receives inbound messages and then processes those messages accordingly.

    Reviews from Real Users:

    “There are a few things about this product that we definitely like. It is very robust. If you build it nicely, you can't go wrong with it. It's rock solid. The development is very fast. If you know what you're doing, you can develop something very easy and very fast.” - Rohit S., Integration Lead at a wellness & fitness company

    “One of the most important features is that it gives you the possibility to do low-level integration. We can meet any requirements through customizations, transformations, or the logic that needs to be put in. When clients come to me with any problem, in about 99% of cases, I say, "Yes, it is feasible to do through webMethods." It has reached such a level of flexibility and maturity. Most of the things are available out of the box, and even if something is not available out of the box, we can customize it and deliver it for a client's requirements.” - Sushant D., IT specialist at Accenture

    Sample Customers
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    Fujitsu, Coca Cola, ING, Credit Suisse, Electrolux, GTA, CosmosDirekt
    Top Industries
    REVIEWERS
    Computer Software Company32%
    Financial Services Firm29%
    Comms Service Provider9%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company14%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Computer Software Company28%
    Manufacturing Company18%
    Financial Services Firm10%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Manufacturing Company10%
    Retailer7%
    Company Size
    REVIEWERS
    Small Business8%
    Midsize Enterprise15%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise9%
    Large Enterprise74%
    REVIEWERS
    Small Business21%
    Midsize Enterprise9%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise11%
    Large Enterprise70%
    Buyer's Guide
    Pega BPM vs. webMethods Integration Server
    March 2020
    Find out what your peers are saying about Pega BPM vs. webMethods Integration Server and other solutions. Updated: March 2020.
    768,578 professionals have used our research since 2012.

    Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews while webMethods Integration Server is ranked 3rd in Enterprise Service Bus (ESB) with 60 reviews. Pega BPM is rated 8.2, while webMethods Integration Server is rated 8.0. The top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". On the other hand, the top reviewer of webMethods Integration Server writes "Event-driven with lots of helpful formats, but minimal learning resources available". Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM, whereas webMethods Integration Server is most compared with IBM Integration Bus, webMethods.io Integration, Mule ESB, TIBCO BusinessWorks and Boomi AtomSphere Integration. See our Pega BPM vs. webMethods Integration Server report.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.