Most Helpful Review
Find out what your peers are saying about Pega BPM vs. webMethods Integration Server and other solutions. Updated: November 2019.
383,162 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The interface is quite simple and easy to use, even for beginners.
The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system.
Powerful, full-featured business process management with excellent support
While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega.
The most valuable features are case management and integration services.
It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get.
The user interface and the ease of developing the workflow for an application are valuable features.
Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support.
A product with good API and EDI components.
We can arrange data caching and look at the solid state. Also, the API gateway is a very good component that can handle relevant cachings and integrations, as well as and also load permitting.
It's obvious that the heart of the product lies here. It's comprised of all aspects of ESB (Enterprise Gateway, Adapter, TN, Java) and BPM (task, rules engine).
We have a reusable code that we can replicate for any new interfaces.
The main assets are its flow language, debugging, and Broker. Flow language is far better and more flexible for debugging.
The MFT component of webMethods, for example, is easy to set up and convenient to use. It handles files very efficiently and it is easy to automate tasks with complex schedules. Monitoring is centralized to MWS which can be used to monitor other products as well (Trading Networks, BPM, MFT, etc.)
Application integration, business process integration, and B2B partner integration are valuable. But among these, I feel B2B partner integration is the most valuable. This module integrates two business partners and exchanges data through electronic data interchange messages in the form of specific standards, without any manual process needed.
I feel comfortable using this product with its ease of building interfaces for developers. This is a better integration tool for integrating with various applications like Oracle, Salesforce, mainframes, etc. It works fine in the integration of legacy software as well.
Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved.
The pricing model needs to be improved. Right now, it's too expensive.
Lack of stronger cloud support is somewhat inconvenient for users and implementation.
What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works.
The unit testing needs to improve, as well as the user interface.
The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother.
There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues.
It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge.
The interface needs some work. It is not very user-friendly.
We need more dashboards and reporting engines that can provide detailed information for management. In short, we need better analytics.
t doesn't represent OOP very well, just a method and proprietary interface called IData.
We got the product via a reseller, and the support from the reseller has been less than desirable.
Documentation needs tuning. There is a lot of dependency with SoftwareAG. Even with the documentation at hand, you can struggle to implement scenarios without SAG’s help. By contrast, IBM’s documentation is self-explanatory, in my opinion.
When migration happens from the one release to an upgraded release from Software AG, many of the existing services are deprecated and developers have to put in effort testing and redeveloping some of the services. It would be better that upgrade releases took care to support the lower-level versions of webMethods.
The stability of the various modules of the product suite have been a bit of a concern lately. Though their support team is always easy to reach out to, I would prefer it not come to that.
The product needs to be improved in a few ways. First, they need to stabilize the components of the whole platform across versions. Also, they should stop replacing old components with brand new ones and, rather, improve by evolution.
Pricing and Cost Advice
May be somewhat more expensive than other solutions initially, but should have enhanced return on investment.
The licensing fees are based on the number of users.
They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments.
They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products.
It is expensive, but we reached a good agreement with the company. It is still a little bit expensive, but we got a better deal than the previous one.
Some of the licensing is "component-ized," which is confusing to new users/customers.
Pricing has to be negotiated with the local Software AG representative. SAG can always prepare an appropriate pricing model for every client.
out of 75 in Business Process Management
Average Words per Review
out of 75 in Business Process Management
Average Words per Review
Compared 23% of the time.
Compared 21% of the time.
Compared 13% of the time.
Compared 36% of the time.
Compared 7% of the time.
Compared 6% of the time.
Also Known As
Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.
The award-winning webMethods Integration Server, our Enterprise Service Bus (ESB), is a complete enterprise application integration solution. It's standards-based so it "speaks" any technology. You can integrate any technology from any vendor: ERP systems, databases, mainframes and legacy apps. SaaS platforms, Web services, JMS messaging systems and packaged apps.
Learn more about Pega BPM
Learn more about webMethods Integration Server
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