Compare Pega CRM vs. Pega Robotic Process Automation

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Top Answer: Pricing is handled by my legal team. This is something that is out of my control or knowledge.
Top Answer: It would be nice if they brought in some pre-defined functions such as drag and drop coding. I would like to see an enhanced auditing feature included.
Ranking
Views
1,206
Comparisons
974
Reviews
0
Average Words per Review
0
Rating
N/A
Views
6,515
Comparisons
5,093
Reviews
5
Average Words per Review
696
Rating
7.8
Comparisons
Also Known As
Chordiant
Pega RPA, OpenSpan
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Pega
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Pega
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Overview
Pega BPM streamlines your operations so you can reduce costs and improve business agility. Pega is recognized by leading analyst firms as the most comprehensive and unified BPM platform.

With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.

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Sample Customers
The State of Maine, Aegis, Aegon, AIG Japan, ING
eBay Enterprise, M&I Bank
Top Industries
VISITORS READING REVIEWS
Computer Software Company40%
Comms Service Provider15%
Energy/Utilities Company8%
Financial Services Firm6%
VISITORS READING REVIEWS
Computer Software Company33%
Financial Services Firm14%
Comms Service Provider12%
Insurance Company6%
Company Size
No Data Available
REVIEWERS
Small Business20%
Midsize Enterprise20%
Large Enterprise60%

Pega CRM is ranked 6th in CRM Customer Engagement Centers while Pega Robotic Process Automation is ranked 11th in Robotic Process Automation (RPA) with 7 reviews. Pega CRM is rated 0.0, while Pega Robotic Process Automation is rated 7.6. On the other hand, the top reviewer of Pega Robotic Process Automation writes "A very flexible solution with broad capabilities that gets easy to use with time". Pega CRM is most compared with Microsoft Dynamics CRM, Genesys Cloud, Vlocity, Siebel CRM and Salesforce Sales Cloud, whereas Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Salesforce Sales Cloud and ABBYY FlexiCapture.

We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.