Compare Pega Robotic Process Automation vs. SAP Contextor

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Find out what your peers are saying about UiPath, Automation Anywhere, Blue Prism and others in Robotic Process Automation (RPA). Updated: January 2021.
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"What I like about Automation Anywhere is the object cloning and the way you can move the mouse and either go to a particular point or go to an element. That's very easy and intuitive in Automation Anywhere... If I need to mimic a human behavior, I will use Automation Anywhere.""The customer engagement is really deep, and they work with the “gemba”. They work with operations very closely. I also believe they have a good product roadmap.""Automation Anywhere was easier to learn for the developers. It has a lot of out of box features when it comes to SAP, Excel, and others.""This solution is valuable because it can automate tasks which would otherwise be left for us to process manually.""The immediate impact is administrative tasks which were traditionally done manually are now being done by robots. This reduces the workload for people.""They've now included the code so we can add some additional code. That's good.""We have been able to reduce the amount of repetitive tasks completed by operations, allowing individuals to move onto tasks which cannot yet be automated.""Very comprehensive with different platforms especially SAP and Oracle EBS."

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"The most valuable feature of Pega Robotic Process Automation is the technique: you can create a user interface that can interact with a human being for attended robots.""The most valuable features are the loops to lookup tables to read the data.""The solution's ability to create adapters quickly is its most valuable feature.""The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful.""Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow.""Using the tool actually ends up teaching you about making workflows more efficient.""The tech support is highly available and there is plenty of online training available.""It is really flexible in what it can do."

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"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

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Cons
"There's a loss of overhead on the computing resources in Automation Anywhere. If you have an encrypted bot, the Automation Anywhere software has to read it first, decrypt it, and run it. So there is a potential that, if the logic of the bot isn't good enough, a lot of CPU and memory overload will happen. This is something which Automation Anywhere should look at because it takes a lot of computing resources. I have seen CPUs running at 100 percent.""They will need much more support, because it is a new thing and it’ll never fail because of productive partners. It will fail if people on the “gemba” don’t adopt it.""The biggest issue was that the new license required upgraded hardware infrastructure so we were getting all new tech stuff procured which meant that we were getting updated RAMs and things like that. Getting the licenses was easier but building the infrastructure which was required to support the new version was difficult.""As far as stability is concerned, there have been some challenges. Sometimes, we experience our computers freezing up for no apparent reason or the network being inaccessible.""I'd like to see the OCR feature be perfected. Today we get an accuracy ratio from OCR of around 40 percent to 50 percent only.""I would like to see more stability around scheduling a bot to run headless.""I think the pricing model should be more flexible.""I would like to have a bot as a service platform on AA Cloud. This would minimize the installation process, and we wouldn't need to have all the hardware to support the platform in-house."

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"Pega Robotic Process Automation can improve the OGR area. You don't have a feature to read documents in computer voices.""You cannot use a two-dimensional array to read the data.""The OCR capabilities of the solution could be improved.""Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively.""I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation.""The ease-of-use could be improved.""I would like to see an enhanced auditing feature included."

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"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

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Pricing and Cost Advice
"If you look at the capital expenditure, Automation Anywhere is number two to UiPath. But if you take a long-term view, on a scalable model of a large number of bots coming out, it slowly goes on to become the costliest tool. There is something they can do about that. The capital expenditure goes out right at the point of buying the tool. For Automation Anywhere, I would need to spend $20,000. UiPath can give me something for $6,000, while Blue Prism will come in at $300,000.""It's cheaper than other similar solutions.""The cost for scalability is much cheaper than developing a new system.""If I compare it with Blue Prism, Automation Anywhere is cheaper. Blue Prism is very costly. Automation Anywhere's pricing follows the market, not less and not more.""It is expensive. Automation Anywhere has reduced the price slightly, as we have grown. However, the price is still excessive enough that we are engaged in PoCs on other tools.""Cost is the biggest area in need of improvement for Automation Anywhere. Annually it's $250,000. That's what deterred us right away.""We save 34,000 hours of time per year and have recouped up to $6000 in lost revenue.""We have a three-year contract with Automation Anywhere."

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Information Not Available
"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

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Questions from the Community
Top Answer: It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very… more »
Top Answer: From my experience using AA tool, it depends on the applications that you want to automate, because there some… more »
Top Answer: It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Top Answer: The solution's ability to create adapters quickly is its most valuable feature.
Top Answer: We haven't paid for anything above the standard licensing fee.
Top Answer: The OCR capabilities of the solution could be improved. The ability to call different website services from the server… more »
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Popular Comparisons
Compared 36% of the time.
Compared 60% of the time.
Compared 10% of the time.
Also Known As
Automation Anywhere, Testing Anywhere, Automation Anywhere EnterprisePega RPA, OpenSpanContextor
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Automation Anywhere
Pega
SAP
Overview

Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with software bots that perform repetitive and manual tasks, resulting in dramatic productivity gains and business resiliency with less than one-year payback, on average. The company offers the industry’s leading web-based and cloud-native intelligent automation platform combining RPA, artificial intelligence, machine learning and analytics right out of the box, to help organizations rapidly start and scale their process automation journey. Its Bot Store is the world's first and largest marketplace with more than 1,000 pre-built, intelligent automation solutions. With a global network of 2,000 partners, Automation Anywhere has deployed over 2.4 million bots to support some of the world’s largest enterprises across all industries. For additional information, visit www.automationanywhere.com.

With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.

Contextor’s RPA technology relieves business software users from performing repetitive tasks and enables both attended and unattended RPA within and across applications. To date, Contextor’s customers have deployed more than 100,000 bots automating business processes.

Offer
Learn more about Automation Anywhere (AA)
Learn more about Pega Robotic Process Automation
Learn more about SAP Contextor
Sample Customers
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest DiagnosticseBay Enterprise, M&I BankBNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour
Top Industries
REVIEWERS
Computer Software Company30%
Financial Services Firm23%
Manufacturing Company11%
Pharma/Biotech Company7%
VISITORS READING REVIEWS
Computer Software Company35%
Comms Service Provider15%
Financial Services Firm7%
Energy/Utilities Company5%
VISITORS READING REVIEWS
Computer Software Company39%
Comms Service Provider12%
Financial Services Firm11%
Insurance Company5%
VISITORS READING REVIEWS
Computer Software Company39%
Comms Service Provider13%
Manufacturing Company11%
Retailer6%
Company Size
REVIEWERS
Small Business12%
Midsize Enterprise9%
Large Enterprise79%
VISITORS READING REVIEWS
Small Business10%
Midsize Enterprise17%
Large Enterprise74%
REVIEWERS
Small Business22%
Midsize Enterprise11%
Large Enterprise67%
No Data Available
Find out what your peers are saying about UiPath, Automation Anywhere, Blue Prism and others in Robotic Process Automation (RPA). Updated: January 2021.
456,249 professionals have used our research since 2012.

Pega Robotic Process Automation is ranked 10th in Robotic Process Automation (RPA) with 7 reviews while SAP Contextor is ranked 15th in Robotic Process Automation (RPA) with 1 review. Pega Robotic Process Automation is rated 7.6, while SAP Contextor is rated 8.0. The top reviewer of Pega Robotic Process Automation writes "A very flexible solution with broad capabilities that gets easy to use with time". On the other hand, the top reviewer of SAP Contextor writes "Good OCR functionality, runs well in a Citrix environment, and the technical support is good". Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Salesforce Sales Cloud, Microsoft Power Automate and Pega CRM, whereas SAP Contextor is most compared with UiPath, Blue Prism, WinAutomation by Softomotive, Redwood Finance Automation and EdgeVerve AssistEdge RPA.

See our list of best Robotic Process Automation (RPA) vendors.

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