Microsoft Power Automate vs Pega Robotic Process Automation comparison

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Executive Summary

We performed a comparison between Microsoft Power Automate and Pega Robotic Process Automation based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft Power Automate vs. Pega Robotic Process Automation Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The tool is very good at implementing automation within processes. It's saved us from doing a lot of manual processes.""The most valuable feature of Microsoft Power Automate is the ability to automate tedious tasks.""I use the product for automation.""This product is the best in terms of price and capabilities.""Triggering and scheduling were pretty good. There was no real commitment with WinAutomation because the licensing was very fair and you could trigger bots very easily.""The RPA robotic process automation is a good feature. We can make a flow within a flow. We just made a UI flow. The flow is to run every day so far it's been quite helpful.""The solution offers a lot of documentation and tutorials for users to learn about various aspects and features.""I like the scalability option and the simplicity, the way we can really use the interface to easily scale up."

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"The solution's ability to create adapters quickly is its most valuable feature.""It was very smooth and very seamless to create automations.""User-friendly, easy to understand and has many features including the ability to track.""Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow.""They are leaders in the same industry.""The initial setup is pretty easy and quite fast.""The tech support is highly available and there is plenty of online training available.""It is really flexible in what it can do."

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Cons
"Microsoft Power Automate requires some knowledge and understanding of nuances for setup and security approvals.""Better support is needed for building custom components on top of ProcessRobot.""There are some bugs or intermittent behavior in the Excel activities that require using workarounds.""It should work better for Angular websites, as it has a lot of problems.""Inability to use a lot of connectors without having a premium license.""The OCR functionality needs to be improved.""It should be more stable, and their technical support should be faster. It should also have more integration with tools from other vendors, such as SAP and Oracle, and technology partners, such as Salesforce.""While using this solution, we found it to be basic."

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"Excel connectors need to be improved as there are a few connectors in Excel areas.""I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation.""The new players such as UiPath and ABBYY are moving very quickly, but Pega is not. I'd definitely like to see Pega doing a few more interesting things on the AI or machine learning front so that we can use the platform for multiple things.""The OCR capabilities of the solution could be improved.""The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve.""Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively.""I would like to improve the tool's integration features and stability.""I would like to see an enhanced auditing feature included."

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Pricing and Cost Advice
  • "This solution is bundled with our Office 365, so there is no additional licensing fee."
  • "You pay for use and if you want a premium connector or adapter, but a lot of things are available for free."
  • "Power Automate is a much less expensive product than the competition."
  • "This solution is reasonably priced and offers a free trial period."
  • "There are many different ways to license it."
  • "There is flexibility in pricing."
  • "This solution can save money when used for simple tasks specifically using only Microsoft products."
  • "There is zero licensing cost. It comes with our Microsoft Office subscription."
  • More Microsoft Power Automate Pricing and Cost Advice →

  • "​I was not involved in licensing and pricing, but it is worth the cost​."
  • "Pega is pretty costly."
  • "Pega Robotic Process Automation is an expensive solution."
  • "In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."
  • "Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."
  • "I would rate the product's pricing a nine out of ten."
  • "The licensing cost is too high."
  • More Pega Robotic Process Automation Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Yes, Attended Bots  which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
    Top Answer:Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌… more »
    Top Answer:‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great‌ ‌drag-and‌ ‌drop‌ ‌functionality.‌ ‌The‌ ‌training‌ ‌and‌ ‌resources‌ ‌for‌ ‌AA‌… more »
    Top Answer: The solution's automation handling capability has positively impacted the overall automation process in my experience.
    Top Answer:I would rate the pricing a six out of ten, with ten being expensive.
    Top Answer:It's a good tool, but I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements. While it's technically sound, it could be… more »
    Ranking
    Views
    44,449
    Comparisons
    23,987
    Reviews
    34
    Average Words per Review
    480
    Rating
    8.3
    Views
    3,623
    Comparisons
    2,700
    Reviews
    12
    Average Words per Review
    609
    Rating
    7.5
    Comparisons
    Also Known As
    Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive
    Pega RPA, OpenSpan
    Learn More
    Pega
    Video Not Available
    Overview

    Microsoft Power Automate is a powerful tool that streamlines and automates tasks within an organization. 

    It is used for workflow automation, data integration, and creating automated notifications and approvals. 

    Power Automate connects different applications and services, such as SharePoint, Excel, and Outlook, to automate data transfer and synchronization. 

    With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.

    Sample Customers
    1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter
    eBay Enterprise, M&I Bank
    Top Industries
    REVIEWERS
    Computer Software Company24%
    Financial Services Firm17%
    Manufacturing Company13%
    Government9%
    VISITORS READING REVIEWS
    Financial Services Firm13%
    Computer Software Company12%
    Manufacturing Company9%
    Government6%
    REVIEWERS
    Computer Software Company45%
    Financial Services Firm27%
    Comms Service Provider9%
    Insurance Company9%
    VISITORS READING REVIEWS
    Financial Services Firm26%
    Computer Software Company13%
    Manufacturing Company9%
    Insurance Company6%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise13%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise68%
    REVIEWERS
    Small Business13%
    Midsize Enterprise17%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise9%
    Large Enterprise77%
    Buyer's Guide
    Microsoft Power Automate vs. Pega Robotic Process Automation
    March 2024
    Find out what your peers are saying about Microsoft Power Automate vs. Pega Robotic Process Automation and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Microsoft Power Automate is ranked 2nd in Robotic Process Automation (RPA) with 120 reviews while Pega Robotic Process Automation is ranked 10th in Robotic Process Automation (RPA) with 22 reviews. Microsoft Power Automate is rated 7.8, while Pega Robotic Process Automation is rated 7.6. The top reviewer of Microsoft Power Automate writes "Provides valuable integration with other Microsoft tools". On the other hand, the top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". Microsoft Power Automate is most compared with UiPath, Automation Anywhere (AA), Blue Prism, IBM Robotic Process Automation (RPA) and Nintex RPA, whereas Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Pega CRM and Salesforce Sales Cloud. See our Microsoft Power Automate vs. Pega Robotic Process Automation report.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.